
Akins of Winder
Winder, GA
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Akins has been great to work with, I’ve taken several vehicles to them lately for service and repairs. It is a two hour drive one way for me, and I have to pass several other dealers to get to them. Akin vehicles to them lately for service and repairs. It is a two hour drive one way for me, and I have to pass several other dealers to get to them. Akins is on another level from the normal dealer experience and I will be happy to continue to make the drive. Have been a customer in some capacity now since 1995. More
I had great service on this visit & very satisfied with Joshua he was very friendly, knowledgeable and was so willing to help me. He also went above & beyond to talk with my husband on what they found Joshua he was very friendly, knowledgeable and was so willing to help me. He also went above & beyond to talk with my husband on what they found on my vehicle. thank you Joshua More
"The Service Dept was the best I've ever experienced. The staff was courteous and professional. The waiting area was clean and comfortable." I agree 100% with this reviewers comments. Akins gave me the d The staff was courteous and professional. The waiting area was clean and comfortable." I agree 100% with this reviewers comments. Akins gave me the distinct impression they were very interested in helping me.I never got the impression they were going to make excuses about why they could not update the software on my 2015 Town and Country in a timely manner per my agreed upon appointment. I never heard the word "no" the whole time I was there. Very positive experience that made my day..! I think I have found a competent dealer that understands what customers want and expect from a service department........exactly what it says...SERVICE..! More
I’ve owned ford cars and trucks most of my life. Aikens ford is without sought the absolute best service I’ve ever received from any service department. Great location to have your automotive needs Aikens ford is without sought the absolute best service I’ve ever received from any service department. Great location to have your automotive needs done. More
Took delivery of a 2023 F-150 that I ordered on 2/9/23. I was told the title and tag would be mailed in 3-4 weeks. That didn't happen. Trying to work through salesperson to resolve the issue was a nightmar I was told the title and tag would be mailed in 3-4 weeks. That didn't happen. Trying to work through salesperson to resolve the issue was a nightmare. Straw that broke the camel's back was when he told me "you're lucky I still take your phone calls". He wouldn't even refer me to someone else in the organization that could help me. I had to call the dealership's main number to explain the problem - switchboard kept sending me to either Sales or Service extensions. Finally, I found someone that would help me with the issue - no thanks to anyone in sales. I received the title and tag on 4/26/23. This was a distasteful experience that could have been avoided by simply referring me to the right person from the beginning. More
This dealerships was excellent! Super nice and friendly staff and the dealership itself was very clean and upscale. Definitely will revisit for my next truck in the future. Super nice and friendly staff and the dealership itself was very clean and upscale. Definitely will revisit for my next truck in the future. More