
Akins of Winder
Winder, GA
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Good dealership service is great to work with but this time they didn't bother to tell me it would take a week or longer to do with checking my seat out for moving. If I had known it was gonna take that l time they didn't bother to tell me it would take a week or longer to do with checking my seat out for moving. If I had known it was gonna take that long I would have asked for a rental car More
I took my Explorer in for warranty work, well actually Akins picked it up on a flat bed and left me a loaner. I didnt have to do anything! Akins handled the whole thing! It was a great experience and ser Akins picked it up on a flat bed and left me a loaner. I didnt have to do anything! Akins handled the whole thing! It was a great experience and service was seamless with constant communication from my service advisor, Steven. More
The dealership is an all around awesome place, Everyone is so friendly & willing to help a customer. is so friendly & willing to help a customer. More
Ease of scheduling service and timeliness of completing the work. The service advisor was very polite and quickly notified me when service completed. the work. The service advisor was very polite and quickly notified me when service completed. More
Akins Ford obviously places a high priority on customer satisfaction. Their service writers are top notch and treat you like a VIP the whole time you are there. There is a large part of their facility dedi satisfaction. Their service writers are top notch and treat you like a VIP the whole time you are there. There is a large part of their facility dedicated to the comfort of their service and sales customers. I’m not talking about a room with a TV, a coffee pot and some airline staging area seating. Comfortable seats, several screens, tables, snacks fresh brewed beverages. When they come to tell you your car is ready you almost don’t want to leave. During the time you are there you get status updates via text message and using that tool you can reply and ask questions. More
Everything about the Service Dept is great. The workers are friendly, efficient and ready to help in a minute. The area is very clean and comfortable! Unbeatable!!! The workers are friendly, efficient and ready to help in a minute. The area is very clean and comfortable! Unbeatable!!! More