Airport Marina Honda

Sales manger Bijan -was rude, arrogant and disrespectful I was looking to buy a certified used car and had picked one that I liked. The sales person Fidel was very helpful and friendly throughout the negotia I was looking to buy a certified used car and had picked one that I liked. The sales person Fidel was very helpful and friendly throughout the negotiations. After negotiating and settled with sales price and to trade in value for my old car, it was getting very late and wanted to think about it and decided to return the next day. However, when I returned the next day I was informed by Fidel that they are going to offer us half the price than what was agreed on yesterday for the trade in car. When I asked him why Fidel stated that that was the sales managers decision. I told Fidel that this was not a good business practice and I will not recommend this dealership. Fidel said he will talk to his sales manager about my feeling. A few minutes later Bijan, the sales manger came and acted very disrespectful, rude and arrogant. I have purchased a new car from this same dealership few years ago and from many other ones. I have never been treated like this before. Bijan was unprofessional and very who lacks basic customer skills. More

Charged for alarm Car came with alarm system but they made me think I had to purchase the one they installed. I will never purchase a car from here again and neither wi Car came with alarm system but they made me think I had to purchase the one they installed. I will never purchase a car from here again and neither will my friends or family. You will never get a dime from me for service Shaddy xxxxxxxx More

Extremely disappointed!!! This dealership gets no stars for me whatsoever! They are the absolute worst for business dealing and I will never do business with them ever again! W This dealership gets no stars for me whatsoever! They are the absolute worst for business dealing and I will never do business with them ever again! What a humongous disappointment I have for this company! I found a car from them online since I don't live in the area and I already had my loan ready and beachside they are part of the CUDL network it would be an easy process, so I started the buying process on Friday and bought a flight on Sunday morning to fly down and pick it up, everything was good to go by Friday night and today, Saturday, we get a call that they sold the car to someone else! What?! I put all my paperwork thru already the previous day, it would have technically been sold to me, this dealership is the biggest rip off ever! I have dealt with other dealerships in the area and they have never given me an issue with buying a vehicle over the phone when I had my loan ready! I wouldn't trust this dealership, their sales team, their internet sales team with a ten foot pole! The people I dealt with were Valoo, Lilibeth, and Brian, they turned out to be a bunch of the biggest liars and really screwed us! What a freakin joke this place is!! This has been the most Disappointing experience I have ever had in buying a car! I wasn’t going to put any stars but this won’t let me post without one. More

Disrespectful staff Do not go there ever Totally disrespectful staff.(Danielle Juarez) Today i went to do service for my Honda accord as it shows maintenance due for S Do not go there ever Totally disrespectful staff.(Danielle Juarez) Today i went to do service for my Honda accord as it shows maintenance due for Service A. As soon as i get there she ask me to recommended service which is very costly but i refused to do I thought to do only oil change as it required on my dash board. After i refused Service adviser (Danielle Juarez) totally behave me rudely and said will do only oil change i said please than i waited for so long no body call me as my car done. i went to see if it's done or not i found i was done so quick but they wanted me to wait. Finally i went to desk and paid for my bill than i asked her Can i get form that is shows multi inspection done, Normally every Honda dealer do and give form but again she said I have to pay $140. She was like do you want to pay or leave right now that's your car key. I was totally shocked What kind of behavior is this. No matter what I never recommend to anyone to go there for any reason. More

DONT BOTHER i had just recieved a call from them and lieterally wanted to force me in..i told her i couldnt make it. she kept talking over me very rude and unprof i had just recieved a call from them and lieterally wanted to force me in..i told her i couldnt make it. she kept talking over me very rude and unproffesional dont even bother i said thank you and insted of saying youur welcome she just hunged up it was a female but im not gna say any names.the call was on 6/6/2018 at 12:36 pm today my name is eddie More