Airport Marina Honda

I had the best experience yesterday at this dealership. They were professional, exceptionally friendly, and they exceeded my expectations. I was told they could get me the vehicles I wanted, and they did! They were professional, exceptionally friendly, and they exceeded my expectations. I was told they could get me the vehicles I wanted, and they did! They went beyond the call of duty, driving 2 hours to pick up a car for me, and then they delivered it to my door that night. Wendell, Amir, Alvin, Gregory, Ali, and Jay, you know what customer service is and made what could have been a painful experience, a delight; I walked out with exactly what I wanted at the price I wanted. You made my day, thanks to all that worked so hard for my business. More

I do not like buying cars and in the past have had several unpleasant experiences so my expectations for this trip were not high. This dealer was one of very few to answer an e-mail inquiry, and they several unpleasant experiences so my expectations for this trip were not high. This dealer was one of very few to answer an e-mail inquiry, and they did so in a very timely manner. I was pleasntly surprised when I walked in to the Airport Honda Dealer. From our first exchange to the last they were calm, professional,curtious and reasonable. We gave them a difficurt task to find two vehicles in two different colors, one of which was in very short supply. They went out of their way to accomidate us and even went to the trouble to drive a long distance to retrieve and deliver one of the vehicles late at night. Missing was the usual game of disapearing for long periods to "talk things over with a superior." Prior to coming in we had two quotes and confirmed the price before we arrived. At no time was there any attempt to raise the cost with items we did not want although they did offer extras. If you must by a car I can reccomend this dealership with great confidence. More

received excellent service, salesman (larry) was knowledgeable. Manager was pleasant and helpful. entire process went well. knowledgeable. Manager was pleasant and helpful. entire process went well. More

I have bought my last 4 cars through this dealership. I am so impressed with their professionalism and care for their customers. Everyone is genuinely friendly and courteous, and will work with you until am so impressed with their professionalism and care for their customers. Everyone is genuinely friendly and courteous, and will work with you until you are satisfied completely. We were having trouble finding the van we wanted, but Dan and his employees worked tirelessly until they could secure the right vehicle for us. I have recommended this dealership to many friends and family members. I display their license plate holder with pride because I want to advertise for them. I wish everybody could experience car buying the way we have through Airport Marina Honda (and Ford.) More

I purchased a new Honda at Airport Marina Honda, they were fantastic! Everyone was friendly without being pushy, which was very refreshing. Even though they didn't initially have the make/model that I w were fantastic! Everyone was friendly without being pushy, which was very refreshing. Even though they didn't initially have the make/model that I wanted, they were able to get it within 24 hours and I didn't have to compromise. The experience was so easy, they treat their customers with respect. From the salesmen to the General Manager, their staff is the best. I would highly recommend them whether you are looking for a new or used car! More

I purchased a 2010 Honda Accord last April 13,2010 and had a very positive experience. I would not hesitate recommending the dealership to anyone looking to purchase a new car. Excellent service-worth g had a very positive experience. I would not hesitate recommending the dealership to anyone looking to purchase a new car. Excellent service-worth going out of your way for! Thanks also to Airport Marina Honda for having such great employees and such a great facility as well! More

I have never done a review or survey for any business but i just had to this time. We have had several issues with our honda but it always seemed to be a dealer issue. My husband and I decided to sell our ho i just had to this time. We have had several issues with our honda but it always seemed to be a dealer issue. My husband and I decided to sell our honda but something still needed to be fixed so we took it into airport marina honda. We had the same issue as befor and now the car is out of warranty. I asked for the manager and to my suprise they have a new General Manager Dan Theroux and new Service Director MIke Sharble. These guy's care! I must say the whole team at airport marina has changed. We are not selling the Honda infact we are buying a new one. Thank you all at airport Honda Mr.& Mrs Sobachian More

That was the worst experience I have ever had. The customer service was really bad. They are all liers. Never ever trust anything they say. The manager was really rude. He asked us to leave the place customer service was really bad. They are all liers. Never ever trust anything they say. The manager was really rude. He asked us to leave the place and not to waste his time and when I asked him for his business card he didn't give it to me. I already filed a complaint for them with Honda. More

Mike S the internet manager said to let him know what price it would take to do a deal. I offered him $300 less than the lowest I received and he said we had a deal. I asked him to email me the VIN and o price it would take to do a deal. I offered him $300 less than the lowest I received and he said we had a deal. I asked him to email me the VIN and out the door breakdown of the price and this is what he wrote me. Notice how he slipped in a "my fee of $1500" "have to trade for the polished metal.....not a problem. Your breakdown is: $19500 vehicle, $1906.61 tax (l.a. county), $55 doc. fee, lic/reg./tire fee $348.15 and my fee of $1500. Your out the door price is just $23,310.36 This is for a 2010 Accord LX...MSRP of $22565. See you in an hour!" Avoid this place at all costs. More

I laid all my cards out on the table. Nothing down, trade-in. They said come on in and we can make that make. I sent an email with all calculated figures. I have a 630 FICA. Was completely appauled by trade-in. They said come on in and we can make that make. I sent an email with all calculated figures. I have a 630 FICA. Was completely appauled by their APR which must has been 33.86. I did some figures on edmunds payment calculator. Also they wanted $3000 down too. Payments in the neighborhood of 724.55 for 72 months on a $18500 Accord LX. They undervalued my trade-in by $2000. Just a truly awful experience. Unless you are willing to pay cash outright you are wasting your time here. They're straight up swindlers. Worst car buying experience I've ever had. I thought in a down economy people would want to sell cars, this place is like a slum lord. Even worse they're intial offer was less they came back and made it more. More