
Airport Marina Honda
Los Angeles, CA
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We wanted a Honda Insight and several dealers weren't honest about which cars and colors were available. Thankfully Serge at Airport Marina Honda was honest on the phone and when we got there Alvin Benj honest about which cars and colors were available. Thankfully Serge at Airport Marina Honda was honest on the phone and when we got there Alvin Benjamin was smart, patient and thorough. Thanks for a great car and a great experience. More
Just completed a complete timing belt package for my 2004 Civic. Although it was expensive, the cost was actually less than at several other mechanics that I got quotes from. Initially one of the belts was Civic. Although it was expensive, the cost was actually less than at several other mechanics that I got quotes from. Initially one of the belts was not quite tight enough which gave me a squealing sound when starting my car. I brought it back in yesterday (without an appointment) and it was fixed in under 30 minutes. Very pleased with the overall process and Jim was very good at explaining exactly what was being done. More
Mr. Larry Palmer is the best service advisor I have had the pleasure of dealing with. He is honest and ethical and ehibits a great deal of experience dealing with people and his knowledge of cars. He was the pleasure of dealing with. He is honest and ethical and ehibits a great deal of experience dealing with people and his knowledge of cars. He was friendly, helpful and curtious when he was helping me with the problems with my car. The work was done in a quick and efficient manner and I would recommend this dealership to all my friends and family. More
I was in a bad position when my transmission went out, but Larry Palmer and Airport Marina Honda were the best and helped get back on the road. Larry made sure I got the best deal possible which is total but Larry Palmer and Airport Marina Honda were the best and helped get back on the road. Larry made sure I got the best deal possible which is totally unlike any car repair service I have ever experienced. I would certainly recommend them. More
I brought my car in for new tires and rims. They gave me a quote over the phone. The quote was reasonable and cheaper than some other dealers that I shopped around with. This dealship was professional from a quote over the phone. The quote was reasonable and cheaper than some other dealers that I shopped around with. This dealship was professional from the time I talked to them on the phone up until completion of my service and the customer service was excellent. Larry was very helpful in explaining everything I needed. More
Me and my dad have been searching for the perfect and most safe car since i have graduated from high school. I spent half a year searching for that perfect car. I came across Airport Marina Honda and me most safe car since i have graduated from high school. I spent half a year searching for that perfect car. I came across Airport Marina Honda and met Mr. Abner Carl Thomas. He met me and my dad's needs for "the" car. He explained everything to us step by step until we understood everything. He made sure of it to. We found the perfect car. Mr. Thomas was great!! I recommend everybody to go and speak directly to him. Because he understand everybody needs. More
I had the good fortune to work with Larry Palmer on a problem we had with our Honda Accord. We had an accident last August in Reno, Nevada, and the car was repaired there. Seven months later, a stran problem we had with our Honda Accord. We had an accident last August in Reno, Nevada, and the car was repaired there. Seven months later, a strange noise begin occurring when a turn was made. Larry worked many days with the technicians to determine the cause. It was difficult to find but he never gave up. Larry also convinced the insurance company that this problem was caused by a faulty repair in Reno. The insurance company reimbursed us. I want to let you know what an outstanding employee you have in Larry Palmer. Ken Carlson More
I worked with Alvin Benjamin at Airport Marnia Honda for my 2011 Civic LX. He is truly a professional person and very helpful. When I first met him I already had the pricing info about Civic VP but I was su my 2011 Civic LX. He is truly a professional person and very helpful. When I first met him I already had the pricing info about Civic VP but I was surprised when he offered less than what I had in my mind. I decided to go with LX instead of VP because I got a very good deal. This was my first time car purchasing and he helped me understanding all the procedure and made it a lot easier for me. He explained everything in the car and he even himself dropped the car at my place when I bought it. He has great work ethics, good communicator and very friendly. I found my experience wonderful with him and definitely consider him for my next purchase and I also recommend him to others. Saleem (Los Angeles) More
My husband and I just leased a 2011 Honda Civic sedan LX S. We were very happy with our overall experience with the dealership and especially Alvin. From the moment I first e-mailed the dealership to get S. We were very happy with our overall experience with the dealership and especially Alvin. From the moment I first e-mailed the dealership to get a quote, I feel I was given the best price. I didn't have to negotiate back and forth which is the way it should be. I have had experience with leasing several cars and generally spend hours at the dealership while the sales person gives me their "best price" and then has to go to talk to the manager each time we discuss a new price. Give me the best deal up front and don't play games - that is what Alvin did. I e-mailed/called 4 other dealerships and most of them were shocked when I told them the quote from I had received. Two of the dealerships told me they couldn't even match the price. One of the other dealerships originally quoted a price $2,000 higher than Airport Marina Honda. When I later talked to the other dealer and told them the quote from Airport Marina, the sales person said she could get me the same deal and had the color I wanted in stock without even checking or working through the numbers. I told her to e-mail me with the numbers and confirm she had the car in stock. Of course it turned out she couldn't match the price and didn't have the car in stock. It would have been a waste of time to drive to the other dealership. We originally wanted a different color which Marina Airport didn't have in stock, but Alvin was very diligent in trying to find the specific color at another dealership. While at the dealership Alvin was very straightforward and forthcoming with the pricing. We felt very comfortable that we were buying the car we wanted for the best price. We are happy with our new car. More
My experience at Airport Marina Honda was AWESOME! Mr. Abner Carl Thomas was by far, the most helpful and exceptional salesman that I worked with throughout my car buying experience. When he approached m Abner Carl Thomas was by far, the most helpful and exceptional salesman that I worked with throughout my car buying experience. When he approached me at the dealership, he was extremely friendly and provided me with excellent customer service. We test drove the car I was interested in, and he reiterated that he could get me the vehicle I wanted if it was not currently at the dealership. Additionally, he was extremely thorough in explaining the various trims and options that were available. This type of service meant a lot to me and other dealerships (including other Honda locations)were not always as friendly or helpful. I truly appreciate Mr. Thomas' willingness to work with me and the positive attitude he maintained throughout the process. I left the dealership with a brand new vehicle, and I could not be happier. After my purchase, Mr. Thomas followed up with me within 24 hours to make sure I was still satisfied. The follow-up service is exceptional as several check-in calls were made to me regarding my interest and purchase. Lastly, Mr. Thomas worked with me to get the price that I wanted! I had a bottom-line and he respected my limits, yet introduced me to other great possibilites. I am thrilled to now be a Honda owner and look forward to referring family and friends to Airport Marina Honda, and in particular, Mr. Abner Carl Thomas. Thanks again! More