
Airport Marina Honda
Los Angeles, CA
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I want to thank the entire staff of Centinela Honda dealership for their kind and curteous manner in which they delt with my husband and myself. A special thanks to Priscilla who was patient with us in dealership for their kind and curteous manner in which they delt with my husband and myself. A special thanks to Priscilla who was patient with us in making our decision. we went in to purchase one vehicle and I only needed to tell her about my needed space for my 6 grandchldren, and she got exactly what I needed. The staff was so attentive to my husband and my needs, we arrived with one vehicle in mind, and left with two...Thank God for people like the Centinela Honda staff...I have not stopped telling people about them yet! Thanks again Priscilla, you are the epitimy of good customer servce! Made us feel real specal...even the big manager came out and shook our hand :) More
This was the best experience and easiest process I have ever been through when buying a car! Alvin was very professional, helpful, very knowledgeable and easy to talk to. I felt no unneeded pressure. He m ever been through when buying a car! Alvin was very professional, helpful, very knowledgeable and easy to talk to. I felt no unneeded pressure. He made the process very easy and comfortable for me. Also a special thanks to Jay from the Finance Department for the great customer service. I highly recommend Alvin Benjamin and the staff of Marina Honda. More
I found out about this dealer through the Disneyland Resort. I did some car hunting and went inside to find a person for some assistance. I was able to meet Terry and he was so much of a support. He Resort. I did some car hunting and went inside to find a person for some assistance. I was able to meet Terry and he was so much of a support. He gave me some good information on what is difference among the Honda vehicles. After taking a test drive, he guided me through the negotiation process. After learning that graduates get benefits, he and the manager made getting a two-door Honda Civic a reality. Humbled by the experience and would spread that joy around. More
4th time buying a new car, This is the first good experience, no pressure to buy! Even the finance guy was no pressure (even after refusing all the extended warranties) experience, no pressure to buy! Even the finance guy was no pressure (even after refusing all the extended warranties) More
I recently had extensive (bad) experience with Airport Marina Honda. I had made a TrueCar search for a 2012 Honda Odyssey Touring. After re-confirming the price with the Internet Sales Manager via -mail, Marina Honda. I had made a TrueCar search for a 2012 Honda Odyssey Touring. After re-confirming the price with the Internet Sales Manager via -mail, phone and text I came in to buy the car. Once there, they proceeded to offer to sell a lesser model for the agreed price, and raised the price on the model I had come to buy by $4,000, What is really aggravating is that I drove 90 minutes and they made me wait more than an hour.They sent in what must have been a senior sales person, Chris Debonnet, who tried to show me fancy math about the payment is the same (duh, yes but its 2 more years of paying). Really slimy. I got a better deal and no hassle from another dealer. More
made my service appointment on line & i came Sept. 18 as scheduled. Thanks to service advisor Dawn Perlingiero excellent assistance. Got my tpms sensor light fixed due to tpms sensor assembly malfunctio as scheduled. Thanks to service advisor Dawn Perlingiero excellent assistance. Got my tpms sensor light fixed due to tpms sensor assembly malfunction after using an emergency aerosol tire inflator. i'm very much confident knowing they have the high standard instruments to deal with the problem. Overall charges was reasonable enough. Safety recall inspection was also performed free of charge. it was a relaxing time and a good experience being a client of Airport Marina Honda. More
I am from out of state and have taken my vehicle to AMH 4 times as I am limited on time for service. Battery issue the first visit, since it was replaced under warranty there is no warranty, I purchased from times as I am limited on time for service. Battery issue the first visit, since it was replaced under warranty there is no warranty, I purchased from O'Reilly. Second visit brakes grinding inconsisitently, AMH fouond nohting wrong. Third visit, brakes makeing a pulsation sound. Service Advisor replaces front brakes. Fourth visit, brakes still making pulsation sound as did on third visit. Went for a test drive with service tech, he knows what it is, rear brakes. Had the repair approved, waited while vehicle was being serviced and asked to see Service Manager upon arrival. Waitd for about two hours, vehicle completed and no response from the SMgr. I pay for service, who shows up, the SMgr. Hi really didn't give a SH** as I did not immediately contact the dealership after the third visit and the repairs were not completed satisfactorily. Good Bue Airport Marina Honda! More
The dealership experience was very Great. The salesman was very friendly and helped me with no problems. Helped me get into a vehicle that i really wanted and never gave up. was very friendly and helped me with no problems. Helped me get into a vehicle that i really wanted and never gave up. More