Airport Marina Ford
Los Angeles, CA
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Slow day today just 2 cars in so they were able to perform the 83k oil change quite quick that I was able to get 5 hours at work. Plus they were generous enough to give me a $20 discount - hey who nee perform the 83k oil change quite quick that I was able to get 5 hours at work. Plus they were generous enough to give me a $20 discount - hey who needs Gene Renquist? (Me I guess-just making sure I got me lots of eggs in me basket-he's my fave by the way) More
My experience was great. The only thing I would recommend is that a sign be place out stating “ Pull forward and stay in your vehicle a Service Advisor will assist you” is that a sign be place out stating “ Pull forward and stay in your vehicle a Service Advisor will assist you” More
Horrible!! What has happened to initiative and pride of service to the customer???!!!! I brought my car in for its yearly servicing-oil, brakes etc. l began to get calls from Mr Rehnquist lthat “things” service to the customer???!!!! I brought my car in for its yearly servicing-oil, brakes etc. l began to get calls from Mr Rehnquist lthat “things” needed repairing?? Soo, of course l I said repair “them”. L My husband was terminally ill , so l was the typical female customer that had to rely on the integrity of the service provider!! (my bad!!) o when the job was finished and l was called to pick up my car l HAD A BIL FOR $2,000 plus!! I paid it but when l got home l realized one of true problems l failed to mention to Mr Rehnquist hadn’t even been resolved. He wasn’t available when l returned because it was his Friday to leave early so the other service person ( a woman) said the problem that still existed ( the interior lights remaining on when the doors were closed and the windows not closing unless the ignition key was on) and a leak that had started after the last servicing by Airport Ford Mar Ina. Car was returned to deal with the interior lights and an additional $900 plus bill was paid. More
Anthony was a pleasure to work with. Very knowledgeable on the car and process. Excellent insights and advice. The process to purchase new car was very efficient and went smoothly. on the car and process. Excellent insights and advice. The process to purchase new car was very efficient and went smoothly. More
Amazing customer service! My car was repaired very quickly and I was kept updated. I would recommend Airport Marina Ford to anyone. Thank you for all the help! quickly and I was kept updated. I would recommend Airport Marina Ford to anyone. Thank you for all the help! More