Crown Acura
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 23 reviews
Response to online and phone inquiries was quick and responsive. Sales person Charles Drago was courteous, knowledgeable and supportive. I feel like he always has my interests in mind when dealing with responsive. Sales person Charles Drago was courteous, knowledgeable and supportive. I feel like he always has my interests in mind when dealing with him. More
My salesman, Jared Greene gave the most exceptional experience I ever had in my years of car buying. His expertise and patience was absolutely amazing. He answered all my questions and took his time ex experience I ever had in my years of car buying. His expertise and patience was absolutely amazing. He answered all my questions and took his time explaining the details of my new vehicle. I have to say the whole staff was so welcoming & made me feel like I was the only customer in the building. I will be back as will my children when the time comes. He even called me the next day to see if I had anymore questions. 😊 Again, Thank you Jared for presenting me with my dream SUV. More
I had a very nice experience when buying an ILX. My sales rep was Vince Gill Cuffaro and he did a great job. I had a lot of questions and he answered them promptly. He organized delivery to my hou My sales rep was Vince Gill Cuffaro and he did a great job. I had a lot of questions and he answered them promptly. He organized delivery to my house so it was really effortless for me. The whole process from start to finish went well and I am quite happy with how everything went. Thanks to Vince and the car delivery guys from Crown! More
I have bought 3 Acuras from this dealership and Vince. Vince is knowledgeable, accommodating and aims to please. I won’t deal with anyone else. Vince is knowledgeable, accommodating and aims to please. I won’t deal with anyone else. More
My salesperson, Vince, always does a great job with understanding what I'm looking for and helping find a good fit...on Acura #6 now from this dealer understanding what I'm looking for and helping find a good fit...on Acura #6 now from this dealer More
Vince Gill Cuffaro at Crown Acura Cleveland was awesome! !! I found the car of my dreams online, went in to Crown Acura and Vince sold me the car!!! Simple and quick THANK YOU VINCE !! I found the car of my dreams online, went in to Crown Acura and Vince sold me the car!!! Simple and quick THANK YOU VINCE More
Stress-free experience. Kind, hardworking, and honest employees. Respectful and efficient. Would recommend 10/10. Kind, hardworking, and honest employees. Respectful and efficient. Would recommend 10/10. More
Bought a '24 MDX Advance from Crown, my first purchase from this dealership. Great experience in every regard. My salesman, Matthew D, exemplifies the type of salesperson we all hope to find when purchasi from this dealership. Great experience in every regard. My salesman, Matthew D, exemplifies the type of salesperson we all hope to find when purchasing a car -- he knows his product line very well; he is courteous, accommodating, and helpful without being pushy in any way; and he is fair & open when negotiating a purchase price. The finance manager was also helpful without being too pushy with optional products & warranties. I certainly won't hesitate to send family & friends to Crown (and to see Matthew specifically) whenever they're looking for an Acura. More
We worked with Sean on our recent car purchase. He was straight up with us about everything. We drove from more than five hours away, and everything was ready for us upon arrival. I have to say He was straight up with us about everything. We drove from more than five hours away, and everything was ready for us upon arrival. I have to say that this was one of the most car buying experiences that we have had in a long time. More
Renee promptly responded to my inquiry of the vehicle availability. We decided to go take a test drive and she had it out front and ready to go when we arrived. We ended up buying the vehicle and the who availability. We decided to go take a test drive and she had it out front and ready to go when we arrived. We ended up buying the vehicle and the whole process was quick and professional and Renee was pleasant and helpful. More