Back

Airport Kia

Naples, FL

2.9
85 Reviews

3325 Westview Drive

Naples, FL

34104

Directions

By Type

Showing 85 reviews

January 22, 2025

Just leased a new Kia k-5 feline. Sales manager Leonard bent over backwards to make my purchase easy as did my salesperson Giovanny. This is the 3rd. Car I have leased from airport an More

by Josephbucca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard and Giovanny
January 16, 2025

After shake hands and broke a deal the salesman after 30 minutes came back and he wants lots more money a month. Bad dealer stay away lots of bad people there. I went in fort Myers’s at Galeana Kia and made More

by michaeldevita68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leonard
December 20, 2024

Bought a new Telluride 2024 trim falling off drivers and passenger doors at windows will not fix them because they can’t get the parts so they say suggested I might have to pay for it. The repair waiting qu More

by Big
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake
Dec 21, 2024 -

Airport Kia responded

My name is Leonard and I am one of the Sales Managers. I would like to discuss this with you further. Please email me your contact info. llafiura@airportkianaples.com

Dec 21, 2024 -

Big responded

Thank you, my email is tbaum@gmail.com Blake said there’s nothing he can do. They don’t have the parts Not one of the owners ever called to say we’re trying or thank you for your patience. The car was a gift to my wife

Dec 21, 2024 -

Airport Kia responded

I tried to email twice but it comes back undeliverable Tbaum@gmail.com

Dec 21, 2024 -

Big responded

tbaum2068@gmail.com

November 05, 2024

Service is quick and straightforward, service advisors are super friendly and helpful, only had one problem when they incorrectly swapped my battery but they made sure to rectify the situation. All the st More

by NaplesCanes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Ysaguirre
May 18, 2024

It seems like since I didn't purchase my car from them that their service department doesn't need to provide any customer service. Over the course of several visits, I couldn't get them to help me wit More

by AirportKiaSucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple employees on multiple visits
April 08, 2024

Sheila is wonderful to deal with. Professional and pleasant . Knows what is needed for the car. More

by Bethb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila,Howe
February 23, 2024

reached out 3 x to schedule service over 24 hrs. gave them all the info they asked for. NEVER got back to me....3x. I went elsewhere More

by gpkitt76
Service Communication
Recommend Dealer
No
Employees Worked With
Wyatt,lorenzo m., Eliajah
February 13, 2024

Airport Kia can be proud of their Dealers! My wife I purchased two Kia Telluride More

by mritchie5380
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Lauren
February 13, 2024

Exceptionally pleased with Dan and Lauren during our purchase process. KEEP THEM EMPLOYED. Everyone that the wife and I were involved with were very thorough and we’re aimed to please.we purchased two T More

by mritchie5380
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan,Lauren
December 30, 2023

I.want to say that the service team at Airport Kia Naples FL is amazing. Sheila Beatrice Howe is the best from the first day I met her I knew she'd be a great person always be and the best in the service tea More

by ciudadhavana19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Beatrice Howe
1
...