Airport Honda
Alcoa, TN
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2,767 Reviews of Airport Honda
Dan and Joe have been great to us over two separate car deals in the past year. Would highly recommend them both. The service is top notch and they really work in your favor. deals in the past year. Would highly recommend them both. The service is top notch and they really work in your favor. More
I purchased a 2012 Honda Pilot from Jay Haynes. Usually, purchasing a new car is not exactly a pleasant experience, but Jay made it easy and seamless. The sales managers were also very kind. Jay is definite purchasing a new car is not exactly a pleasant experience, but Jay made it easy and seamless. The sales managers were also very kind. Jay is definitely not your average 'pushy' car salesman, but rather, very easy going and accommodating. While in the negotiation process on my Pilot, I felt that I got a very fair and reasonable price on the vehicle. Even after the sale, Jay has always been readily available to assist with any needs I have regarding my Pilot; such as helping coordinate servicing my vehicle. Jay is always willing to go the extra mile, even when not directly selling a car. The Pilot is actually the second car that I have purchased from Airport Honda; I also have an Accord. I have been to all of the other Honda dealerships in town, but always find myself going back to Airport Honda when I need to purchase a car. I would definitely recommend Airport Honda, as well as, Jay Haynes to friends and family in the market for a car because of the great attitudes the staff possess, the ease of transactions, and the continued assistance they give after the sale is complete. I would also recommend Airport Honda due to their honesty and always following through with things that they say they will do. Even when taking my Pilot in for servicing, I am always greeted by and remembered by all that were involved when I originally bought my car and they make me feel very welcomed and appreciated. I also like the fact that the staff, not only remember me, but also remember 'little things', such as how I like my car to be cleaned and, when I wait at the dealership while my car is being serviced, even what type of beverage I prefer. In addition, I would like to add that I am very particular about the way I like my car to be detailed and David Hanley, in the service department, is always accommodating, knows how I prefer things to be done, and never makes me feel like I'm asking too much. More
I have dealt with Jay Haynes since 2009. My first expierence with him was amazing and it has never fell short since. He was VERY attentive to me as a customer and I never felt haggled or rushed. He w expierence with him was amazing and it has never fell short since. He was VERY attentive to me as a customer and I never felt haggled or rushed. He was patient and he was warm in his approach with each offer. I have never been more at ease bying a car. I, unfortunatly, could not make the new purchase happen, which is why I have a "OK" rating to the pricing, because I felt there could have been more done for me to make the sale, since it would have been my third purcahse from Airport Honda, but that was in no way Mr. Haynes fault. I have been a customer of Mr. Haynes since 2009 and I have referred many of my friends and family to him and to Airport Honda and I will continure to be a customer of Jay Haynes for life. More
Kevin Coffman is the absolute BEST salesman! We have Kevin Coffman is the absolute BEST salesman! We have bought 2 cars from him and our children have done so as well. He always treats us like we are Kevin Coffman is the absolute BEST salesman! We have bought 2 cars from him and our children have done so as well. He always treats us like we are his only customers. For that reason, we will continue to come back to Kevin and will tell all our friends about him. He gives us the best deal around. Everyone at Airport Honda has always been super friendly and helpful, as well! We feel like family when there. More
This was the fourth car I have purchased at this dealership. Kevin is an awesome salesperson that does whatever he can to make sure you leave with a great vehicle. Wade in finance was very helpful a dealership. Kevin is an awesome salesperson that does whatever he can to make sure you leave with a great vehicle. Wade in finance was very helpful also. From start to finish it is a positive experience. I would recommend Airport Honda to anyone looking for a pleasant car buying experience. More
Great customer service from my sales person. Listened to what I wanted in a car and found me the perfect one! Sales manager gave me what I wanted for my trade. Finance went smooth and I was out in no time d what I wanted in a car and found me the perfect one! Sales manager gave me what I wanted for my trade. Finance went smooth and I was out in no time driving my new car. More
Kevin Coffman made my car-buying experience so quick and easy! Our whole family has bought cars from Kevin, and we will continue to do so in the future. He is very personable, and he truly cares about his c easy! Our whole family has bought cars from Kevin, and we will continue to do so in the future. He is very personable, and he truly cares about his customers! More
Since 2009, I have purchased one pre-owned and one new vehicle from Floyd Glenn and Airport Honda. In each instance, both the buying and owning experience have been extraordinary. Friendly, no hassle pu vehicle from Floyd Glenn and Airport Honda. In each instance, both the buying and owning experience have been extraordinary. Friendly, no hassle purchasing experience each time! More
I have always received fast and courteous service at this dealership, my salesman, Mr. Glen has always gone out of his way to ensure I was taken care of. On the service side, Mr. Quiett and his staff, the g dealership, my salesman, Mr. Glen has always gone out of his way to ensure I was taken care of. On the service side, Mr. Quiett and his staff, the gentleman I checked above, have always ensured my care was serviced to my specifications and satisfaction. I get all of my service performed there and will continue to do so. If something does go wrong, Mr. Quiett ALWAYS takes care of my wife and me. More
My recent Acura purchase at Airport Honda was a very positive experience. I had not purchased a vehicle from a dealership in several years, and even then I made a selection and someone else dealt with positive experience. I had not purchased a vehicle from a dealership in several years, and even then I made a selection and someone else dealt with financing, warranties, etc - I basically just drove away with new car. Well this experience was all on me, start to finish to make decisions, and I ultimately wanted to feel very positive about my decision. I located the car on the internet, contacted Floyd to do some research - it was used and I wanted him to find out where it came from, one owner, maintenance records, etc. He quickly got the information, and the same day I visited the dealership for a test drive. I really liked the Acura, and the process started for negotiation, financing, etc - I was really nervous, not really sure what I was doing. The experience went well, I felt like I was treated fairly, not taken advantage of in any area of the transaction. LeMarcus was great to help me get the car home that I drove to the dealership, and it was very late when everything was finalized. Also, the agreement included a missing disc for the navigation system. Floyd stayed on top of that, I have my disc! For the future I would recommend Floyd to friends and family for a new or used car purchase! More