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Airport Honda

Alcoa, TN

4.9
3,101 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,101 Reviews of Airport Honda

November 19, 2018

Best Knowledgeable Nicest Dealership I just leased my seventh vehicle from Kevin Coffman at Airport Honda. Each transaction is better than the last. I don't know how that is possible be More

by Bar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, John Pastirko
Nov 19, 2018 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Kevin Coffman. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Kevin, John and the team will be thrilled to hear your feedback!

November 12, 2018

My sales experience The sales experience at Airport Honda was both professional and courteous. The salesman, Joey DeCarlo was extremely helpful in finding a vehicle that More

by Gaines,Mary49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey DeCarlo, John Pastirko
Jan 15, 2019 -

Airport Honda responded

Thank you for taking the time to share your comments and feelings about Joey DeCarlo. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

November 12, 2018

Best car purchase experience I have ever had Kevin clearly enjoys interacting with buyers and is VERY knowledgeable. His enthusiasm for the car we were looking to purchase made us feel that we we More

by mscheuer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Nov 12, 2018 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Kevin Coffman. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

November 12, 2018

nisson rogue All of the staff were knowledgeable of the cars and were professional and helpful. Treated me with care and respect. Would definitely shop with them a More

by Gaines,Mary49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey DeCarlo, John Pastirko
Nov 12, 2018 -

Airport Honda responded

We couldn’t be happier that Joey provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new vehicle, please come back to visit anytime!

November 12, 2018

Excellent. Knowledgeable Helpful. Wanted to test drive a Honda Accord without sales hype. Met Bill McGinnis & explained we we're retiring & was looking to decide what was best for us. More

by Satisfiedretiree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, William McGinnis
Jan 15, 2019 -

Airport Honda responded

Congratulations on your new (make/model)! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Bill McGinnis knows how pleased you are with his service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Acura!

November 10, 2018

Nice Experience Dan was a fun guy to chat with and was very helpful. The dealership is family-owned and you can tell they treat their employees well and they definite More

by KellieM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sanford
Nov 12, 2018 -

Airport Honda responded

On behalf us all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Dan Sanford. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon!

November 09, 2018

Excellent salesman Kevin Coffman was so thorough in his explanation of the CRV and all options! Was not at all pushy to “close the deal” and gave me a fantastic deal! More

by Reluctant Grammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, John Pastirko
Nov 09, 2018 -

Airport Honda responded

Congratulations on your new CRV! Thank you for taking the time to write about your experience. It is wonderful to hear that Kevin Coffman and John Pastirko were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

November 06, 2018

What a pleasant experience! Levi was so great to work with. He is very knowledgeable about the cars he sells. He really worked hard to get me the best deal possible for the car I More

by Hondagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Morgan, Levi Beckelhimer
Nov 07, 2018 -

Airport Honda responded

On behalf of the Airport Honda team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new car in the future.

November 05, 2018

Great customer service Matt is an excellent listener, understood my needs, looked after me by matching me to a very well maintained vehicle and worked magic getting my month More

by dianha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
Nov 05, 2018 -

Airport Honda responded

Thank you for taking the time to share your comments and feelings about Matt. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

November 04, 2018

Pleasant experience Dan Samford made the experience of buying a new car great! He was not pushy and took his time answering our questions. Our overall experience was exce More

by Ddavis24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sanford, LaMarcus Thompson
Nov 05, 2018 -

Airport Honda responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Airport Honda, enjoy that ride!

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