Airport Honda

The experience was great, awesome customer service. I was looking around for a vehicle, and their wonderful customer service made me choice them. The process was so easy and actually enjoyable. Amazing. I was looking around for a vehicle, and their wonderful customer service made me choice them. The process was so easy and actually enjoyable. Amazing. More

Great experience! He did a great job listening to us and going through the option they have! It was a quick and easy process! Very pleased :) Thanks Levi! He did a great job listening to us and going through the option they have! It was a quick and easy process! Very pleased :) Thanks Levi! More

Very pleased with my experience at Airport Honda. Floyd Glenn was my sales person and listened to the type of vehicle which would meet my needs. I have not decided on which vehicle I am going to purc Floyd Glenn was my sales person and listened to the type of vehicle which would meet my needs. I have not decided on which vehicle I am going to purchase but I am going back to Airport Honda and Floyd Glenn will be my salesperson. I have purchased three vehicles from Mr Glenn over the past 6 years and he is the main reason I continue to trade cars with Airport Honda. More

Not sure it could get any better! Purchased a new Odyssey through the Costco Car Buyer Program and I can see why Costco selected them! Great people, great selection, and straight forw Purchased a new Odyssey through the Costco Car Buyer Program and I can see why Costco selected them! Great people, great selection, and straight forward process. Bill McGinnis is first class salesman. He is kind, considerate, an excellent communicator, and knows the Honda product. Mark in finance was super helpful and very pleasant to work with and Glenn in the service department was very informative. Finally, Trustin (general manager) touch base with us making sure we were happy with the process. Two months ago I helped my son buy a new car at a different dealership and our experience was nothing like this. These folks made this a pleasant experience. They get 5 stars from us! More

Impressive experience at Airport Honda Bill and Daryl kept our best interest in mind as they worked tirelessly to find the best car for our unique situation. in the process we gained an ex Bill and Daryl kept our best interest in mind as they worked tirelessly to find the best car for our unique situation. in the process we gained an excellent vehicle and two friends. Impressed with you Airport Honda! More

Matt was Amazing!!! Easy process, great experience, good follow up and he listened to what we wanted. We love our Acura TLX and will seek out Matt for our next purchase. Easy process, great experience, good follow up and he listened to what we wanted. We love our Acura TLX and will seek out Matt for our next purchase. More

Purchased a Ridgeline at Airport Honda in Alcoa, TN This is the second Honda we have purchased. It is a 2019 Ridgeline RTL-T. We were in the market for a midsize pick-up. We checked the reviews on the I This is the second Honda we have purchased. It is a 2019 Ridgeline RTL-T. We were in the market for a midsize pick-up. We checked the reviews on the Internet as well as Consumer Reports. The Ridgeline reviewed near the top of the midsize pickups. We went to airport Honda to test drive the pickup and met Jay Haynes, our salesman. Jay was very knowledgeable about the pickups as we looked at a Sport and the RTL-T. We settled on the RTL-T because of the features on the truck. After the test drive, we went to Jays office to negotiate the price. I had checked the value of my trade in pickup on KBB.com and Edmonds.com. After talking with Jay we agreed on a trade in value and a price on the Ridgeline. Jay was up front and fair in the negotiations with no pressure. It was a nice experience. We went to the finance guy (LaMarcus Thompson, I think) in the back office expecting a high finance rate but he had one from a local Credit Union that was comparable to the one from our Credit Union. After signing the papers, Jay took us to our pickup and spent walking us through the video dash board as well as the Navigation/Audio video screen. He sat in the back seat and made me push the buttons so I learned what each did. He also explained to me what I was doing in a fashion that made sense and I understood. This was excellent because the screens have many menus and can be complicated to work through. Jay also called us a day or two after we left the dealership to see if we had questions. Approximately a week after our purchase the dealership had us back for pizza and a meet and greet with the Parts Dept. and Service Dept. They explained how the service light in the truck works and what we should do when it comes on. They answered any questions the group of about 20 people had. I was impressed with the dealership taking the time with their customers to make sure they are satisfied. More

Excellent Customer Service Floyd Glen was my sales rep when purchasing my most recent vehicle. He has continued to go out of the way to assist me in maintaining my vehicle as we Floyd Glen was my sales rep when purchasing my most recent vehicle. He has continued to go out of the way to assist me in maintaining my vehicle as well. I highly recommend him if you are in the market for a new vehicle! Noon will take better care of you. More

First time buyer with no credit or co-signer Levi and the team at Airport Honda really went above and beyond to make sure that I got a car. It took a little time and effort but they never gave up Levi and the team at Airport Honda really went above and beyond to make sure that I got a car. It took a little time and effort but they never gave up. It was an amazing experience for me as a first time buyer, especially given my situation. Thanks guys! More

Very Happy Excellent, expedited, friendly service. From all at Airport Honda. Bill McGinnis was great! Best experience with a Honda dealership in 10 years. Worth Excellent, expedited, friendly service. From all at Airport Honda. Bill McGinnis was great! Best experience with a Honda dealership in 10 years. Worth a visit. More