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Airport Honda

Alcoa, TN

4.9
3,318 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,318 Reviews of Airport Honda

October 10, 2025

Today we finished our lease term and converted it to pre owned. Kevin Coffman was absolutely amazing! He made the transition seamless. We have used him and this dealership for several vehicles over the p More

by Brent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Oct 16, 2025 -

Airport Honda responded

Thank you for being a part of the Airport Honda family! We're looking forward to your next visit with us!

October 09, 2025

Jay did an amazing job helping us find the right vehicle at the right price. I would highly recommend him to anyone looking for a new/used vehicle. More

by peanutsdad1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Haynes
Oct 11, 2025 -

Airport Honda responded

Welcome to the Airport Honda family! We are always more than happy to assist you if anything else comes up. Take care!

October 09, 2025

DJ did a wonderful job and care about his customers, very knowledgeable and friendly, Airport Honda is lucky to have this man to deal with customers. More

by Nasser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ Chandler
Oct 16, 2025 -

Airport Honda responded

Welcome to the Airport Honda family! We appreciate your positive review about your recent experience with us!

October 07, 2025

Salesman Kevin Coffman was extremely knowledgeable about the CRV we purchased and was very helpful with the trade-in of our vehicle. More

by bcox82961
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Oct 09, 2025 -

Airport Honda responded

Thank you for being a part of the Airport Honda family! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 07, 2025

Kevin Coffman was very nice and knowledgeable about the vehicle. We are very happy with our new car More

by Jamescox8702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Oct 09, 2025 -

Airport Honda responded

Thank you for being a part of the Airport Honda family! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 06, 2025

DJ was great, very helpful! Excited for our new Honda CRV!! DJ even let us use the fridge for our hamburger meat while we signed papers! More

by Ccourtneyrosby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ Chandler
Oct 09, 2025 -

Airport Honda responded

Welcome to the Airport Honda family! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 03, 2025

Jay Haynes sold me my last 6 vehicles this was my 1st new one I wouldn't trust anyone else More

by Jen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Denny, Jay Haynes, John Pastirko
Oct 09, 2025 -

Airport Honda responded

Thank you for being a part of the Airport Honda family! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 03, 2025

I purchased my 2025 Honda HR-V from Greg Tapp and he made it easy and a great deal! I'll recommend him!!! More

by becky52cats
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Tapp, John Pastirko
Oct 09, 2025 -

Airport Honda responded

Welcome to the Airport Honda family! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2025

Very pleased with the selection of vehicles available. The sales staff was very knowledgeable and professional. More

by Mccarterr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Gilbert
Oct 06, 2025 -

Airport Honda responded

Thank you for being a part of the Airport Honda family! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 01, 2025

On Sept. 30, 2025, Airport Honda was our second stop in the pursuit of purchasing a reasonabley priced used vehicle. Within moments of our arrival we were wel More

by bakerzbest
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Greg Stewart
Oct 06, 2025 -

Airport Honda responded

We are so glad to hear you had a great experience here! What could we have done differently to earn 5 stars from you?

Oct 06, 2025 -

bakerzbest responded

For any business concern where customer satisfaction is mission critical, a five star review could be damaging to the culture of the organization. A perfect review has to be an unfinished, unending pursuit without respect to circumstances, perceived or real. I do have a couple of very minor but specific suggestions: 1) a golf cart should be deployed without fail for every "up" .. Multiple golf carts are required. 2) very brief sales meetings held with regularity in which sales personnel shares success stories, ie, how they handled objections, worked around complications, etc. * 3) GM should come down from platform often to offer servant leadership to sales staff and greetings to prospective buyers. 4) Keep striving for 5 star reviews.