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Airport Honda

Alcoa, TN

4.9
3,105 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,105 Reviews of Airport Honda

September 04, 2020

Had a great experience! Everyone was very professional and helpful and knowledgeable. This is the second vehicle I have purchased from Airport Honda. Would definitely recommend them. More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Daryl Casteel, Joey DeCarlo
Sep 07, 2020 -

Airport Honda responded

Thank you Jen for your review. Glad to hear that you had a great experience.

September 04, 2020

We had a very positive car buying experience with Rick Ratliff. It can be an arduous CNN process, Rick helped to alleviate some of that. Rick was very knowledgeable about the Passport More

by LBE
Recommend Dealer
Yes
Employees Worked With
John Pastirko, Rick Ratliff
Sep 04, 2020 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Rick Ratliff. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

September 03, 2020

Rick Ratliff was awesome he was very professional and very sincere and helpful please ask for Rick for your next automobile purchase! Thanks Airport Honda . More

by lawnsetc22
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Casteel, John Pastirko, Rick Ratliff
Sep 03, 2020 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Rick Ratliff. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

September 03, 2020

2nd purchase from this dealership and the customer service is excellent. The staff was polite and knowledgeable. They answered all the questions that we had. Rick Ratliff was awesome as always. He eve More

by Bgcnpt2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sanford, Mark Morgan, Rick Ratliff
Sep 03, 2020 -

Airport Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Airport Honda with only the best there is to offer. It’s so nice to hear that Rick Ratliff and Dan Sanford helped to make your experience such a positive one. Enjoy your new vehicle!

September 02, 2020

I was nervous going to a dealership that I would be hassled and pressured. This was not the case here! My experience felt personal and friendly and Joey DeCarlo was wonderful! He did everything in his More

by scarlettfox1019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Morgan, Joey DeCarlo
Sep 03, 2020 -

Airport Honda responded

We couldn’t be happier that Joey DeCarlo provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new vehicle, please come back to visit anytime!

September 01, 2020

Dirk our sales person did a 5 star job for us. We were amazed they were able to get us into the vehicle we wanted at the payment we needed. Everyone on was very friendly. We look forward to doing business More

by Mark from Maryville
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Dirk Lipert
Sep 01, 2020 -

Airport Honda responded

Thank you for a great review. Glad that Dirk was able to get you into a vehicle that you wanted.

August 30, 2020

We were blessed to be able to be helped by Dirk today. He was super nice and helped me get into a new car. Thanks! More

by kendallee1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Lipert
Aug 31, 2020 -

Airport Honda responded

On behalf of the Airport Honda team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new vehicle in the future.

August 26, 2020

I purchased a 2020 CR-V from Kevin Coffman. I have purchased several vehicles from Airport Honda. They have a great service department with extensive hours. Kevin Coffman exceeded my expectations. He More

by floyd.glennjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Aug 27, 2020 -

Airport Honda responded

Thank you Floyd for your review.

August 26, 2020

we have bought several Honda's from Kevin Coffman. We have always been treated like royalty when we are at airport honda. Even when we have service done on the cars they treat us so well. And the car More

by dorothy.lankford58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Aug 27, 2020 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Kevin Coffman. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

August 25, 2020

Airport Honda in Alcoa, Tennessee is the best Honda dealership ever!! I have dealt with Kevin Coffman on several occasions in either purchasing or leasing a new vehicle for many years. Just a few day More

by rosiethankful1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, LaMarcus Thompson, Bill Burns
Aug 27, 2020 -

Airport Honda responded

Thank you for taking the time to share your comments and feelings about Kevin Coffman. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

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