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Airport Honda

Alcoa, TN

4.9
3,103 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,103 Reviews of Airport Honda

November 12, 2020

Rick was extremely knowledgable about the crv and he patiently answered all of our questions and showed us how to use all of the new features. More

by MK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ratliff
Nov 12, 2020 -

Airport Honda responded

On behalf of the Airport Honda team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new CRV in the future.

November 12, 2020

I appreciate the Excellent customer service provided by I appreciate the Excellent customer service provided by the Airport Honda Team & all associates. They hold true to the utmost professionalism and int More

by jodybillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, Mark Morgan
Nov 12, 2020 -

Airport Honda responded

It’s great to hear that your visit with us earned a 5-star rating! We couldn’t ask for nicer feedback and thank you for taking the time to share it!

November 11, 2020

Kevin Coffman. He's professional, knowledgeable, cares about his customers, really appreciated our business. Highly recommend him and this dealership if you're searching for a new car. More

by RY1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, Mark Morgan
Nov 11, 2020 -

Airport Honda responded

Thank you for the positive review, and we appreciate your business!!!!! We would also like to welcome you to our Airport Honda family!!! Come back and visit our service department, Mon-Fri 7:30-6:00 and Sat 7:30-4:30 no appointment for oil changes!!!! Thanks again!!!!

November 08, 2020

My husband and I were referred to Kevin Coffman by a close friend. We wanted to find out about getting a reliable vehicle that was in our price range, and didn't have high mileage. Every Car and SUV he More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Nov 09, 2020 -

Airport Honda responded

Thank you for taking the time to share your comments and feelings about Kevin. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

November 06, 2020

Rick worked diligently to make sure that we received the best deal possible for our situation. We love our new Honda we purchased from Airport Honda and highly recommend Rick Ratliff if you are looking for More

by Rocky207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Rick Ratliff, Jeffrey Johnston
Nov 06, 2020 -

Airport Honda responded

Thank you for taking the time to share your comments and feelings about Rick. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

November 06, 2020

I went there knowing exactly what I wanted. They were amazing to work with! I highly recommend this dealership and esp Rick Ratliff for sales!!! More

by Nrsemichel
Recommend Dealer
Yes
Employees Worked With
John Pastirko, Rick Ratliff
Nov 06, 2020 -

Airport Honda responded

Glad to hear that you had a great experience and thank you for the recommendation. We appreciate your business. If you need anything just give us a call.

November 05, 2020

Kibbee was very helpful with the purchase of my new (used) car and trading in my old car. He worked with us to negotiate a fair price and, after the deal was done, spent time with me to walk through th More

by jfroula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kibbee McCoy
Nov 06, 2020 -

Airport Honda responded

We’re glad that Kibee was able to address your purchasing needs and to place you in a new vehicle that met your specifications. We appreciate you choosing Airport Honda as we recognize that you had many different dealers to choose from, and we hope that you enjoy your newvehicle! Please come back and see us again soon!

November 05, 2020

Great experience. Would buy again. Rick Ratliff and Brett Marriott were great to work with. Very professional. Helpful. Answered all question. Treated very fairly. Finance process was very quick More

by keith.thomascpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Morgan, Brett Marriott, Rick Ratliff
Nov 05, 2020 -

Airport Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Airport Honda with only the best there is to offer. It’s so nice to hear that Rick and Brett helped to make your experience such a positive one. Enjoy your new Pilot!

November 05, 2020

Dirk Lipert was extremely helpful with buying my new car! I had my sights set on a certain car and he ensured I knew everything about the features of the car I was purchasing! He was wonderful to work with a More

by bethcantrell818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Lipert
Nov 05, 2020 -

Airport Honda responded

We couldn’t be happier that Dirk provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new Civic. please come back to visit anytime!

November 04, 2020

Joey DeCarlo with Airport Honda was very helpful with my purchase. He had everything lined up so the process ran very smoothly. I definitely feel like he went above and beyond to make my buying experience More

by Kris10ew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey DeCarlo
Nov 05, 2020 -

Airport Honda responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Joey was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

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