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Airport Honda

Alcoa, TN

4.9
3,102 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,102 Reviews of Airport Honda

January 12, 2021

Kevin Coffman is one of the best car sales people I have worked with. He truly listens and cares. He goes above and beyond for his customers. More

by benditz4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, Glenn Burton, John Pastirko, Steve Hart
Jan 12, 2021 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Kevin Coffman. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

January 11, 2021

Made an appointment with kevin. He handed me off to his business partner David. He was helpful and answered any questions I had. the process was fairly quick. Although I wished they would’ve done a few thi More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trustin Hampton, Kevin Coffman, Mark Morgan, David Nye
Jan 11, 2021 -

Airport Honda responded

Glad to hear that Kevin and David were able to get you taken care of quickly. Enjoy your new Civic.

January 08, 2021

Patrick Lawson was awesome, hands down! I love the fact that he didn’t just “sell me a car” we talked and joked and had a great time all while he walked me through everything throughly and made sure I was More

by klharness12
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Patrick Lawson
Jan 11, 2021 -

Airport Honda responded

We couldn’t be happier that Patrick provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new vehicle please come back to visit anytime!

January 06, 2021

Joey Decarlo did a fantastic job, found exactly what I wanted and processed quickly! Finance area was very quick went over everything with me and explained all the different options. Great experience More

by tnvol18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Joey DeCarlo
Jan 07, 2021 -

Airport Honda responded

We couldn’t be happier that Joey provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new vehicle, please come back to visit anytime!

January 04, 2021

Joey DeCarlo and his team were great to work with when I was in the market for my new vehicle. They dedicated a lot of time to answering all of my questions, test driving vehicles, etc. They also worked w More

by meg.flora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey DeCarlo
Jan 05, 2021 -

Airport Honda responded

We couldn’t be happier that Joey provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new Honda CR-V, please come back to visit anytime!

December 30, 2020

Dan made buying a new car a pleasant experience. He was very knowledgable, courteous, and patient with someone who is technologically challenged. I highly recommend Dan and this dealership. More

by Marshamm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sanford, Mark Morgan
Dec 30, 2020 -

Airport Honda responded

On behalf us all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Dan Sanford. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon!

December 29, 2020

My family purchased a used Pilot from Greg. Greg showed us several options, explained the features well and helped us make an informed purchase. Overall the entire experience was easy and enjoyable. I'll More

by wdyer7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, Greg Tapp
Dec 30, 2020 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Greg Tapp. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

December 26, 2020

Rick was a kind, great cars salesman! I will definitely be coming back for my next car here! Thank you for being so helpful! I really like my new car! More

by Tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ratliff
Dec 28, 2020 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Rick Ratliff. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Kia. Rick and the team will be thrilled to hear your feedback!

December 26, 2020

Great experience purchasing our new 2021 Odyssey! Kibbee and LaMarcus were very helpful and friendly. They made the buying process very smooth. Thanks for everything! More

by Deb Hatala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Kibbee McCoy
Dec 28, 2020 -

Airport Honda responded

Congratulations on your new Honda Odyssey! Thank you for taking the time to write about your experience. It is wonderful to hear that Kibbee was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

December 26, 2020

Great team work and car buying experience! Joey DeCarlo was a great salesman that took sales out of the equation. He was so personable and helpful. He has a great team on his hands and Jeff was amazing hel More

by Justin Rushmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Daryl Casteel, Joey DeCarlo, Jeffrey Johnston
Dec 28, 2020 -

Airport Honda responded

Hearing that you had “great car buying” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Airport Honda in Alcoa, we wish you many happy miles in your new Honda. We look forward to serving you for many years to come!

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