Airport Honda

Jay Haynes always takes care of me. When I need a vehicle I just call him and tell him what I want and he finds it for me vehicle I just call him and tell him what I want and he finds it for me More

Jay always takes care of my needs. When I need a vehicle I just make a phone call to him and tell him what I'm looking for and he finds it vehicle I just make a phone call to him and tell him what I'm looking for and he finds it More

I was referred to Kevin Coffman at Airport Honda in Alcoa TN by a coworker. Kevin met with us but was currently working with another customer. He introduced us to David Nye so we wouldn't have to wait. David TN by a coworker. Kevin met with us but was currently working with another customer. He introduced us to David Nye so we wouldn't have to wait. David was very meticulous in his questions about our needs vs our wants. After getting an understanding of what we were looking for, David showed and discussed several vehicles that could meet our needs. We test drove 3 different vehicles, which David showed thorough knowledge of, to narrow down our choice. Once our decision was made, he streamlined the process right thru to financing. While paperwork was being finished up, Kevin discussed warranties and any other questions that we had. The financing part of the deal went smoothly and our vehicle was prepped ready to drive off the lot. This has been one of the best car buying experiences I've ever had. When we first arrived, we felt like we were the only ones in the dealership. Everyone we dealt with was very nice and consistently checking in to make sure we didn't need anything during the process. Follow up phone calls, texts, and help with a display issue, has boosted my confidence that I have made the correct decision with dealership and brand. Due to no fault of their own, they were not able to detail the vehicle at delivery but did pick up the vehicle on Tuesday to have it done. As I am the primary driver of the vehicle, Kevin did reach out to my wife to make sure the experience was everything we hoped it to be and if there was anything that was missed. I wish all of our buying experiences could of gone as smoothly as this. More

I’ve always enjoyed working with Airport Honda. They have great customer service and a very knowledgeable. It was my first time working with Matt Johnson and he was great! great customer service and a very knowledgeable. It was my first time working with Matt Johnson and he was great! More

Rick Ratliff helped me find the right fit for me! He even washed my car since the detailers were unavailable! Definitely will do business here again. washed my car since the detailers were unavailable! Definitely will do business here again. More

Jay Haynes was great and very helpful. He met my needs and also answered all my questions/ concerns. He made the transition go very smoothly. Also David Nye was also great and very helpful and made the fi and also answered all my questions/ concerns. He made the transition go very smoothly. Also David Nye was also great and very helpful and made the financial part go very smoothly. And very helpful so me all the CRV features. I would buy from either one of these guys again. 😊 More

I love doing business here. I drive 7 hours to buy my cars at Airport Honda. I get superb customer service and quality people every time. cars at Airport Honda. I get superb customer service and quality people every time. More

We ways work with Dan Sanford. They are helpful, patient, and always work with us when we are negotiating and never have a bad attitude about us asking questions. and always work with us when we are negotiating and never have a bad attitude about us asking questions. More

The service was excellent and the personnel were excellent. I never owned a new car before and it was unbelievably easy. It was a great experience. excellent. I never owned a new car before and it was unbelievably easy. It was a great experience. More

Excellent visit! Rick Ratliff was efficient, hard-working, and made the buying process seamless! Rick ensured all questions were answered and never made me feel rushed. Highly recommend. hard-working, and made the buying process seamless! Rick ensured all questions were answered and never made me feel rushed. Highly recommend. More