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Airport Honda

Alcoa, TN

4.9
3,403 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,403 Reviews of Airport Honda

February 17, 2022

This trip was amazing! Greg helped me into a new car! My first big girl purchase. It was an amazing experience! I recommend any friends to purchase with him and John in fin More

by Ashrose98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tapp
Feb 17, 2022 -

Ashrose98 responded

Amazing!!

February 16, 2022

Kevin helped me so much in the purchase of my pre owned Pilot! I have never had such a through tour through a car before a purchase or such help after! Excellent service from start to finish! More

by Jennifercolvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Denny, Kevin Coffman, Mark Morgan, Brett Marriott
Feb 16, 2022 -

Airport Honda responded

Jennifer, thank you for the awesome review, and your kind words... We thank you also for being a loyal Airport Honda customer, we are always here if you need us.... 865-970-2300

February 16, 2022

I appreciate a dealership that is attentive to my problem, keeps me informed and educated, and treats me like they acknowledge and appreciate me. Megan, especially, is exceptional in her work ethic More

by Cindyluwho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meagan Pless
Feb 16, 2022 -

Airport Honda responded

We're so glad that our staff took such great care of you during your visit! We really appreciate your recommendation of our dealership, and if there is ever anything additional that we can do for you, please let us know!

February 16, 2022

Have been dealing with these folks for many years & they always take great care of us! Bill B. was the service rep who handled our latest visit and he always makes things so easy! Grateful to get such great More

by VS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Burns, Rick McGinnis, Jimmy McAfee
Feb 16, 2022 -

Airport Honda responded

Thank you for the awesome review, and your kind words... We thank you also for being a loyal Airport Honda customer, we are always here if you need us.... 865-970-2300

February 15, 2022

Always excellent and fast service. Always very attentive to my needs. Have never had problems when there. More

by LT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kylie Wiese
Feb 16, 2022 -

Airport Honda responded

Thank you for taking the time to review your service visit. We appreciate your business.

February 15, 2022

Joe was great! I bought a service package when I bought my vehicle and Joe has made sure everything was taken care of taking it off my mind! More

by Abigail.hilton2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette
Feb 15, 2022 -

Airport Honda responded

Thank you Abigail for taking the time to write a review about Joe Lafollette. We appreciate your business at Airport Honda.

February 14, 2022

Cole was a very accommodating salesman. He went out if his way to find the vehicle we were looking to purchase. He, along with the other staff, were very polite and courteous. More

by Roderick4287
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trustin Hampton, Mark Morgan, Cole Smith
Feb 15, 2022 -

Airport Honda responded

Roderick, thank you for the wonderful review, and welcome to the Airport Honda family!!!!! We appreciate your business, come back and see us!!!!! 865-970-2300 is our number if you need anything.... we are always here after the sale!!!!

February 14, 2022

The time spent at Airport Honda can only be described as a waste. We went in for a test drive and then quickly went down the rabbit hole of numbers and back and forth negotiation...on a car that was on More

by peterjmckee123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trustin Hampton, Jesse Gilbert
Feb 28, 2022 -

Airport Honda responded

Sorry that you feel that way. The general manager has been informed of your comments and we hope that you get everything that you wanted out of your Lexus. We will take your comments into consideration moving forward

February 14, 2022

I have taken my Honda vehicles to Airport Honda for several years. They always provide great service at a reasonable price. Joe LaFollette is an excellent Service Advisor! More

by johnmarshallhoskins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette
Feb 15, 2022 -

Airport Honda responded

Thank you for the positive review, and we appreciate your business!!!!! Thank you for being a part of the Airport Honda family!!!

February 13, 2022

Kevin and Matthew are Friendly, knowledgeable and caring, they did a great job to help us bought our new car with them More

by zuoling10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, Matthew Johnson
Feb 14, 2022 -

Airport Honda responded

Thank you for your kind words and your purchase. We appreciate your business.

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