Airport Ford
Florence, KY
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Steve Kramer kept me informed on the process of my credit application as the steps went. Steve also respected the situation of issues with country of the social distancing which was a big respect part. I wou application as the steps went. Steve also respected the situation of issues with country of the social distancing which was a big respect part. I would definitely refer Steve as a salesman at Airport Ford. If I buy another car while he is there I will definitely ask for him to help on the next purchase of my vehicle. More
Service & Service writer / tech, Mario Roberto - excellent I continue to have excellent service & Service Writer / Tech Mario Roberto always makes sure my vehicles are in excellent shape, repairs / services wh I continue to have excellent service & Service Writer / Tech Mario Roberto always makes sure my vehicles are in excellent shape, repairs / services what is needed & never pushes what is not needed. Also may advise any items that may need attention sometime in the future, basically what may be due next. At this time I will continue to rely on Airport Ford & Mario Roberto to keep my Fords in top shape More
map updates Ford F150 We needed our maps updated in our Ford F150. We were having difficulty doing it ourselves. This dealership was very helpful in completing this update We needed our maps updated in our Ford F150. We were having difficulty doing it ourselves. This dealership was very helpful in completing this update More
Great Service Airport Ford Service Department always take great care of our vehicles, everyone is friendly and easy to talk with. Would not take our vehicles anywhe Airport Ford Service Department always take great care of our vehicles, everyone is friendly and easy to talk with. Would not take our vehicles anywhere else... More
Couldn’t be more pleased with the help of Todd and Scott of airport ford Florence Ky. During this time of the current epidemic. Thanks guys. 😊 of airport ford Florence Ky. During this time of the current epidemic. Thanks guys. 😊 More
All I got to say theses guys are the best told them what truck I wanted they put me in it let me drive it . I fell in love lol they went out of there way to get me the 0% Interest rate I really Appreciate e truck I wanted they put me in it let me drive it . I fell in love lol they went out of there way to get me the 0% Interest rate I really Appreciate everything they did . If I survive This coronavirus crazy time I will buy all my cars and trucks from them . Thanks I will be praying for all you guys &Families More
great service got my truck at air port ford had a recall on it got me in and in great time use service department be for were the other ford dealer could not fix i got my truck at air port ford had a recall on it got me in and in great time use service department be for were the other ford dealer could not fix it More
I like my car, it has many bells and whistles, I hope it is a good car and if the warranty is needed it is easy to use. What I do not like, and I very much struggled with, is the extended warranty starts i is a good car and if the warranty is needed it is easy to use. What I do not like, and I very much struggled with, is the extended warranty starts immediately vs starting AFTER the factory warranty is up. The factory warranty expires at 60,000, since the car has 35,000 miles at the time of purchase, there are 25,000 miles left on the Ford warranty, I'm losing those 25,000 miles on the extended warranty. Also, Kerry Toyota offers a life time warranty on the power train, as long as the car is owned, Airport Ford does not. More
F 150 The Works I had my F 150 serviced while I waited. It was prompt, the folks were polite and professional and I had no issues. Good stuff! I had my F 150 serviced while I waited. It was prompt, the folks were polite and professional and I had no issues. Good stuff! More
Great experience . Steve was great , polite , helpful , courteous and friendly . Everyone I talked to treated me well . All my questions were answered and I just got gre Steve was great , polite , helpful , courteous and friendly . Everyone I talked to treated me well . All my questions were answered and I just got great help from them . More