Airport Ford
Florence, KY
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I contacted them online about a new Fusion and they contacted me immediately and after talking with Steve Kramer I set a time to come in. He was supposed to be off but said he would come in a meet wit contacted me immediately and after talking with Steve Kramer I set a time to come in. He was supposed to be off but said he would come in a meet with me. I appreciated his time on a day off and he followed through with everything that I needed. Everyone at this dealership was very helpful, and professional. I have bought three new vehicles at this dealership and they have always taken care of me. GREAT JOB More
Both the sales team and finance team were very helpful during the process. Each took their time to address questions and walk through each step. I am very pleased with our experience. during the process. Each took their time to address questions and walk through each step. I am very pleased with our experience. More
Always courteous and prompt. I never dread visits there. Good job Airport Ford.my purchase experience was excellent with Joe Ghani too. I will continue to shop there and recommend them. Good job Airport Ford.my purchase experience was excellent with Joe Ghani too. I will continue to shop there and recommend them. More
The Service Department at Airport Ford is great. The staff is very professional, and they help me keep my Escape at top condition. They take the time to answer my questions, and I never feel pressured staff is very professional, and they help me keep my Escape at top condition. They take the time to answer my questions, and I never feel pressured when we are talking about my car. I have only taken my Escape to Airport Ford for repairs/service over the 3 years taht I have owned it. More
First Service on my F150 4X4 Airport Ford did a great job vis-à-vis timeliness, professionalism, and cleanliness amid this COVID19 season. Mario on the service writer desk went a Airport Ford did a great job vis-à-vis timeliness, professionalism, and cleanliness amid this COVID19 season. Mario on the service writer desk went above and beyond to make sure my truck was well cared for and kept me apprised of the work to be done on the truck. I would recommend Airport Ford and the service team to take care of your vehicle. More
cxxxxxxx The work seems to have been done well. The wait was not overly long. The reminder sticker on the windshield was not updated and the odometer reading The work seems to have been done well. The wait was not overly long. The reminder sticker on the windshield was not updated and the odometer reading was not written on the work sheet. I had to make my own reminders; not vital but that little sticker lets me know I need to service the car. Facility is clean and the staff are all pleasant. Measures have been taken to protect the public from COVID 19. More
Great Experience 100% true to their word. Working with Steve Karmer and the Finance team was a pleasure. We kicked the process off online and finished at the dealershi 100% true to their word. Working with Steve Karmer and the Finance team was a pleasure. We kicked the process off online and finished at the dealership in under an hour. Steve has followed up already with ordering my after market all weather mats and is setting up my LineX bed liner install. Full service before and after the sell. More