Airport Ford
Florence, KY
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I haven't always had the best experiences at Airport Ford and this visit changed my mind. Brandon did an excellent job listening to my concerns and sharing his opinions/thoughts. He then called with an est and this visit changed my mind. Brandon did an excellent job listening to my concerns and sharing his opinions/thoughts. He then called with an estimate price and explained everything needing attention. Upon pick up he went over the entire service record with me and the price was even a little less expensive than the estimate. I will defiantly be back. More
From out of state and was blessed to brake down near Airport Ford. They had me diagnosed, repaired and back on my way the same day. Staff was professional, understanding and work was well documented. Airport Ford. They had me diagnosed, repaired and back on my way the same day. Staff was professional, understanding and work was well documented. More
They do a great job. Went in for oil change and they rotated the tires, checked everything on the car. Finished in a timely manner. Very satisfied. rotated the tires, checked everything on the car. Finished in a timely manner. Very satisfied. More
Airport Ford has been taking excellent care of my cars for over 20 years. Their service is outstanding, communication is clear and concise, and they always go above and beyond to insure that your car is for over 20 years. Their service is outstanding, communication is clear and concise, and they always go above and beyond to insure that your car is well maintained. This visit was for an oil change, tire rotation and 70,000 mile check up. As always, they did a thorough inspection and provided me with an update on what to look for going forward. I really appreciate how well they work with me in maintaining a safe and reliable vehicle. I heard that my Service Tech, Mario, will retire at the end of the month. Just wanted to take a moment to thank him for all of his assistance and guidance over the years. He is a true professional and very trustworthy. I will miss him. Best wishes for a happy and healthy retirement. You have definitely earned it ! More
Excellent service, and very pleasant experience waiting. Coffee was available while waiting. Waiting area was clean, and observed social distancing. Could not ask for better conditions. Coffee was available while waiting. Waiting area was clean, and observed social distancing. Could not ask for better conditions. More
Friendly, courteous, promp and efficient service of my Ford truck. Explained the service. Explained what to look for while driving and when to update service. Ford truck. Explained the service. Explained what to look for while driving and when to update service. More
I was very pleased recently when I took my Ford Edge in for an oil change and tire rotation. Great service performed in a timely manner. for an oil change and tire rotation. Great service performed in a timely manner. More