Airport Ford
Florence, KY
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Service Called 4 times for service and put me on hold and never return . That's pretty poor . Can't get a hold of anybody in service department Called 4 times for service and put me on hold and never return . That's pretty poor . Can't get a hold of anybody in service department More
Buying a Focus SE We visited this dealership for the second time and was vary please with the imfo they gave us.It was quick and easy and they had the car we were looki We visited this dealership for the second time and was vary please with the imfo they gave us.It was quick and easy and they had the car we were looking for.The sales person was Scott and he was on top of everything.We have our car now and we love it.He worked with us on the trade in and we were pleased.Thanks to Scott the sales person and Jeff in creating our financing both were great.We will be back.Thanks to all at Airport Ford More
Excellent Car buying experience My father and I have purchased 4 Ford Trucks or suv's from Airport ford over the last 15 years and would recommend to anyone looking for a ford to go My father and I have purchased 4 Ford Trucks or suv's from Airport ford over the last 15 years and would recommend to anyone looking for a ford to go here. Dealing with Tom Brinker over the years has been great and is always willing to go the extra mile to help you out. He has fair upfront pricing that keeps me coming back. More
Happy w/Fusion. Happy w/Joe Ghany. Happy w/Airport Ford We purchased a 2015 Ford Fusion SE. Great car! Salesman Joe Ghany, Excellent! No pressure, knowledgeable, helpful. The entire staff at Airport For We purchased a 2015 Ford Fusion SE. Great car! Salesman Joe Ghany, Excellent! No pressure, knowledgeable, helpful. The entire staff at Airport Ford seems to be like this…Great experience. Bob & Carol are HAPPY! More
2015 F-150 STX Crew Cab I had a very pleasurable experience purchasing my F-150 STX Crew Cab from Airport Ford. My sales associate was Mr. David Hiatt. He was professional, c I had a very pleasurable experience purchasing my F-150 STX Crew Cab from Airport Ford. My sales associate was Mr. David Hiatt. He was professional, courteous, and willing to answer all questions I asked no matter how repetitive they were. I would not hesitate to recommend working with Mr. Hiatt as a sales associate, or Airport Ford as a dealership to anyone who is in the market for a new/used vehicle. As long as I call Northern KY home, Airport Ford has won my business from this point forward. More
New F150 I just purchased my first new vehicle at airport ford in florence ky. I have never been able to say in the past that I felt good about such a large pu I just purchased my first new vehicle at airport ford in florence ky. I have never been able to say in the past that I felt good about such a large purchase until now. Dealing with other large dealers in the area was shady at best. They hit me upfront with a good amount for my trade-in, which was very fair. I would highly recommend them to anyone looking to purchase a vehicle. Thanks again BRH More
No help at all My husband and I went to this dealership twice and both times absolutely no one came out to help us. The first time we drove around the lot, stopped a My husband and I went to this dealership twice and both times absolutely no one came out to help us. The first time we drove around the lot, stopped and looked at a few cars on the lot, and then when no one helped us we left. The second time we walked around 3/4 of the lot and again no one helped us so we left. We were very interested in a Fusion and now they will never get our business or money and we will tell everyone about our experiences there. More
We went in on Saturday and explained what we were looking for. He said he had the car for us. He took us out to a 2008 Ford Explorer. It was beautiful and loaded. We test drove it and he didn't even go w for. He said he had the car for us. He took us out to a 2008 Ford Explorer. It was beautiful and loaded. We test drove it and he didn't even go with us. We came back and told him we liked the car but not the price. He sat down with us and we negotiated a price we could both live with. We are large people and needed seatbelt extenders. He provided them at no extra charge. The booklet was missing so he ordered a book for us. When we picked up the car on Monday, the paperwork was ready, the car was clean and had a full tank of gas. He showed us everything the car could do and even showed me a few things on my car which was purchased elsewhere. He told us if we needed anything to please let him know. The car was titled in my husband's name only which the other dealer refused to do. He was very pleasant to work with and I would recommend him to anyone. I would definitely send people to Airport Ford when they are shopping for a car. Excellent experience!! More
Airport Ford has the friendliest Salespeople, Management and a great home-like atmosphere, It was a pleasure to go and trade my Accord for a New Fusion. I had searched All of the Cincinnati Ford Dealers and and a great home-like atmosphere, It was a pleasure to go and trade my Accord for a New Fusion. I had searched All of the Cincinnati Ford Dealers and found that this was the best overall Location for me! Keep up the Excellent Customer Service. More