Airport Ford
Florence, KY
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Friendly staff, quality work Took my F150 in for oil change and tire rotation, had to change my original scheduled day, staff was easy going and did whatever they could to get me Took my F150 in for oil change and tire rotation, had to change my original scheduled day, staff was easy going and did whatever they could to get me in after having to change my appointment. More
New truck I was very pleased with the way Airport Ford treated me on the purchase of my new F150. The sales team did everything I asked of them , I was in and o I was very pleased with the way Airport Ford treated me on the purchase of my new F150. The sales team did everything I asked of them , I was in and out in a timely fashion no back and forth trying to negotiate, I would definitely recommend them. More
Routine maintenance and recall service. We took the truck in early and left it so they could do the routine maintenance and take care of two recall notices. They did the work and called us We took the truck in early and left it so they could do the routine maintenance and take care of two recall notices. They did the work and called us the afternoon before we expected to get it. Thank you for the service over the year end holidays. More
Did Good job getting my truck in and out quickly Took my truck and I miss my appointment for for half hour but they did great job getting my in and out quickly. thank you Took my truck and I miss my appointment for for half hour but they did great job getting my in and out quickly. thank you More
Excellent service Service was above and beyond excellent; got the car I wanted Lincoln MKC Reserve 2016 :) truly the smoothest sale I had ever experienced! Thank you!! Service was above and beyond excellent; got the car I wanted Lincoln MKC Reserve 2016 :) truly the smoothest sale I had ever experienced! Thank you!! More
Ford Airbag recall I took my Mustang in for an air bag recall. When I got my car back the decorative plate that covers the air bag on the passenger side was no longer f I took my Mustang in for an air bag recall. When I got my car back the decorative plate that covers the air bag on the passenger side was no longer flush with the rest of the dash board. It was all perfectly flush when I took the car in. At this point, because I did not know what was going on behind this cover, I was afraid to push on this piece of dash board for fear that it would cause the airbag to go off. When I called Airport Ford and explained the situation I was told they would take a look at it, but at the same time, I was also told that it may not have been caused by anything Airport Ford did. Again, I had to take time off work to take my car in. Then while I was waiting, I was given a lengthy explanation about how the glue on the decorative cover had somehow separated and this was causing the edge of the cover to flair out (not Airport Fords fault) and I was told they would do their best to "re-glue" the piece for me (as if they were doing me a favor). Now this time when I got my car back the cover was still not flush, not like it had been before Airport Ford worked on it, and in addition to the air bag cover protruding out from the rest of the dash, there is now a big blotch of glue on the decorative cover that will not come off. More
Best deal I found. I had been looking at the Focus for few weeks and had received price quotes from other dealers and theirs was by far the best. I had been looking at the Focus for few weeks and had received price quotes from other dealers and theirs was by far the best. More
Treated badly Bought a used van as is Got home and had to tow it back The key would not do anything The dealer wasn’t even nice about it I don’t think they chec Bought a used van as is Got home and had to tow it back The key would not do anything The dealer wasn’t even nice about it I don’t think they checked it like they said More
Purchase 150 Excellent service- great experience Jeff did a great job working with me on trade in and price. Good people. Tom Brinker (owner) always friendly a Excellent service- great experience Jeff did a great job working with me on trade in and price. Good people. Tom Brinker (owner) always friendly and professional More
Service of new car The staff was very polite and efficient with my check-in. They took care of all the items my car needed for its first check up. They were very accur The staff was very polite and efficient with my check-in. They took care of all the items my car needed for its first check up. They were very accurate with the length of time they told me it would take for the service. This is my 3rd Ford car and I would always recommend Airport Ford for its Sales and Service. More