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Airport Chevrolet Buick GMC Cadillac

Medford, OR

4.1
62 Reviews

3001 Biddle Rd

Medford, OR

97504

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Showing 62 reviews

September 30, 2024

the dealer is always responsive to my car needs and the service dept. is always courteous and does the job well More

by sandrajwine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia Ostreicher
September 18, 2024

I walked into merely look at some used vehicles. I was in a rollover accident where I totaled my truck. And I felt extremely defeated, considering I’d never been an accident in my 58 years. When I w More

by Teresa.maricich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen Camus, Virginia Ostreicher
February 12, 2024

I couldn't have been happier with my experience. Ray is an informed sales professional. Al is an elite performance Sales manager. Bar none, my best interaction at a dealership. '23 GMC Canyon AT4X. More

by rtroutman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray and Al Gunn
Mar 06, 2024 -

Airport Chevrolet Buick GMC Cadillac responded

Thank you!

September 28, 2023

Personable. Friendly staff.. Clean facility. Fair prices. Convenient location. Easy access access. Never rains inside. More

by Boss man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia Ostreicher
Nov 07, 2023 -

Airport Chevrolet Buick GMC Cadillac responded

Grateful for the feedback as well as for your business. Thanks!

June 08, 2023

Old-hi pressure dealership utilizing “conventional” dealership sales techniques. Very frustrating experience. The car was not ready for delivery, neither was the paperwork. Tomas drove to my home to More

by H_nunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tomas: point sales person. Good job but working in an old dealership environment. Ben, internet sales, tried to hold the deal together. Insulted me with insinuation regarding my wife.
Jun 09, 2023 -

Airport Chevrolet Buick GMC Cadillac responded

We apologize for not giving you a stellar experience. We will review this with our team in an effort to improve. When you have the time, please reach out to our Customer Relations Manager, Virginia Ostreicher at (541) 245-2131. Virginia will do her best to assist.

January 29, 2023

Had no interest in there car there were very persistent kept getting email after email very persistent More

by Phil
Recommend Dealer
No
Employees Worked With
Did not keep the name was not interested
Jan 30, 2023 -

Airport Chevrolet Buick GMC Cadillac responded

Thank you for your feedback . We are unable to find you in our system. If you no longer want to receive emails from our Dealership we do have an unsubscribe button at the bottom of all our emails.

January 23, 2023

Jon gave me a worse case scenario quote and a best case scenario. Got lucky was the cheaper one. Always get in and out fast. The staff is great at Airport Chevy. More

by Tomas
Recommend Dealer
Yes
Employees Worked With
Jon P
Jan 23, 2023 -

Airport Chevrolet Buick GMC Cadillac responded

Excellent! Thanks for the review, Tomas. Always happy to be of service!

November 01, 2022

Best dealership hands down. We ordered cars through them all the way from Portland Oregon. We called all the dealerships in Oregon + Washington and each and every single one of More

by inesalungu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 02, 2022 -

Airport Chevrolet Buick GMC Cadillac responded

Thank you!. Glad that Jen got it done for you!

September 08, 2022

They didn’t calibrate the windshield right, so we had to drive back up to Medford and take to someone who knows what there doing. Very disappointed in Airport Chevy. I’ve bought 4 vehicles from them but in More

by Jkoon29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of the persons name I’m sure is in the computer.
Sep 13, 2022 -

Airport Chevrolet Buick GMC Cadillac responded

Customer was advised that his aftermarket windshield will not calibrate correctly and was informed that an OEM one would.

August 18, 2022

Very happy with this dealer, helped me navigate the buying process over the phone and online. They are also one of the few dealers who are not gouging customers by charging unethical "market adjustment More

by purpledad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Neal
Aug 19, 2022 -

Airport Chevrolet Buick GMC Cadillac responded

Thank you for taking time out of your day to leave a review. Glad that your Chevy Bolt purchase experience was such that it earned us your recommendation.

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