Back

Airpark Chrysler Jeep Dodge RAM - Service Center

Scottsdale, AZ

4.5
545 Reviews

545 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center

Sort by
March 07, 2025

Malcolm is beyond amazing! I loved the moment I contacted him for his extraordinary services and to keep me in the loop every bit of the way. I highly recommend Malcolm! More

by JYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm
Mar 10, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

It's fantastic to know that Malcolm exceeded your expectations with his service and communication. We're proud to have team members who prioritize keeping customers informed, and we're grateful for your positive feedback and recommendation. Thank you!

March 06, 2025

Very helpful. Very thorough. Had no problem doing some extra work to diagnose and fix the issues. More

by andrewrizzo2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Mar 07, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks, Andrew! We're thrilled to hear you found our service helpful and thorough. Our team is always ready to go the extra mile to ensure everything runs smoothly. Your feedback is greatly appreciated!

March 06, 2025

I live in Texas and we are here every year for two weeks every year. Every time I have used your service department they have been top notch. I only wish I lived closer. More

by wknabenshue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Otero
Mar 07, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We’re thrilled to hear you consistently have a great experience with our service department! Your loyalty means a lot to us, and we’re glad we can keep you coming back, even from Texas. Looking forward to seeing you again next year!

March 05, 2025

Job was billed higher than quoted. Nothing seems to go smooth. Poor techs. Poor commincation. More

by richiekaizen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tech
Mar 06, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We strive for high standards and it seems we fell short in your case. Please reach out to Jim Cole, Service Manager, at 480-607-8580 to discuss your concerns further.

March 05, 2025

The problem was misdiagnosed as a bad clutch with a $6,000 repair estimate not covered by warranty. A second review by a second shop revealed the issue as a shift linkage covered by warranty. Will nev More

by Bamannn
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We apologize for the misdiagnosis regarding your vehicle's issue and the inconvenience it caused. We strive to provide accurate assessments and appreciate your feedback. Please reach out to Jim Cole, Service Manager, at 480-607-8580 to discuss this matter further.

March 04, 2025

Airpark Chrysler Jeep was easy to work with and fixed my work van which had a very difficult wire issue going on. Gary communicated with me throughout the process and kept me up to date. I highly recommend More

by Stacia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
Mar 06, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Stacia, thank you for your fantastic review! We're thrilled to hear that Gary provided excellent communication and support during the repair of your work van. Your recommendation means a lot to us, and we're here to help anytime you need!

March 02, 2025

Out standing service advisor! Gary- He is very professional and always keeps me updated! Thank you More

by GARYUFTRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for sharing your feedback! We're so glad to hear that Gary has provided you with outstanding service. We truly appreciate his professionalism and commitment to keeping you updated. Thank you for choosing us, and we look forward to serving you again!

March 02, 2025

The problem was not accurately/throughly diagnosised. and the total cost to repair greatly exceeded the initial estimate and reasonable expectations More

by palmer405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Small
Mar 04, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We appreciate your feedback regarding the diagnosis and repair costs. We strive to provide accurate estimates and thorough service. Please reach out to Jim Cole, Service Manager, at 480-607-8580 to discuss your concerns further.

March 01, 2025

Car recalled for dealer update. . so inconvenient but made much better by Richard who handled the whole recall with spotted and efficiency.. made the process less painful! All done!! More

by Claire Stivrins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICHARD (Small?)
Mar 03, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for your feedback, Claire! We're glad to hear Richard made your recall experience smoother. We strive to improve our services and appreciate your understanding during the process. If you have any more thoughts, we’d love to hear them!

February 27, 2025

Kimberly is the best. Highly communicative and efficient. Took care of all the business and let me know in a friendly and timely manner what happened and what was needed. More

by Wheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Feb 28, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback! We're thrilled to hear that Kimberly provided such great service. Our team strives to keep communication clear and efficient, and it’s wonderful to know it made a positive impact. We appreciate your support!

...
9
...