Back

Airpark Chrysler Jeep Dodge RAM - Service Center

Scottsdale, AZ

4.5
430 Reviews

430 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center

Sort by
November 22, 2024

Kyle was super helpful and made sure our new Jeep was taken care of. Thank you. More

by lynn.owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle was great!
Nov 25, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks, Lynn! We're thrilled to hear about your positive experience with Kyle. We always strive to provide excellent service and ensure our customers feel taken care of. Enjoy your new Jeep!

November 22, 2024

Our interaction with the staff was not friendly. We felt that our concerns were met with skepticism. Very transactional experience and we will find a different dealership to work with next time. T More

by akman7099
Recommend Dealer
No
Employees Worked With
John
Nov 26, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

We regret to hear that your interaction with our team did not feel welcoming or supportive. Ensuring that every customer feels valued is incredibly important to us, and your comments will help us reflect on how we can do better. On a positive note, we're glad to know the speed of the repair met your expectations. We’d appreciate the opportunity to discuss your experience further and address your concerns directly. Please feel free to reach out to Jim Cole, our Service Manager, at 480-607-8580.

November 21, 2024

Anthony and the service team are great I shared the issue, developed a plan and executed with no issue. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gatta
Nov 25, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback, Eric! We're thrilled to hear that Anthony and the team provided you with great service and a smooth execution. Your satisfaction is our priority, and we appreciate your support!

November 21, 2024

Anthony is amazing. He’s on top of things he’s punctual. He is polite. Pay him more and keep him forever. More

by Annetyleraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gotta
Nov 25, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for the fantastic feedback! We're thrilled to hear that Anthony has made such a positive impact. We appreciate your support and will definitely pass along your kind words about him. Your satisfaction means a lot to us!

November 19, 2024

outstanding service from John Otero. His communication was, as always first class. the vehicle was serviced promptly. More

by arthurhenry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Otero
Nov 20, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks, Arthur! We're thrilled to hear you had such a great experience with John and our service team. Your feedback motivates us to keep delivering top-notch service. Looking forward to seeing you again!

November 17, 2024

Kyle always takes good care of my vehicle and keeps me informed of any issues found during the visit. The facility is clean and and the vending service is top notch. More

by vendmaster79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 18, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks! We're thrilled to hear Kyle is providing excellent service and keeping you informed. A clean facility and great vending options are just part of our commitment to a positive experience. We appreciate your support and look forward to your next visit!

November 16, 2024

Started out accommodating and the issue was unable to be corrected after trying to replace multiple parts. Escalated to the service manager and he denied noticing the concern that myself, the service advise More

by Screenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim c
Nov 19, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

We are committed to delivering honest and dependable service, and it's concerning to hear about the challenges you faced. Your detailed account helps us understand where we fell short in meeting your expectations. We value transparency and fairness in all interactions, and we regret that this was not the impression you received during your visit. For further clarification or resolution, we encourage you to reach out to Jim Cole, Service Manager, at 480-607-8580.

November 16, 2024

The service takes 1 week to be done, I have to be calling them to get an update. And even calling my agent never answered my calls. It was a really bad experience More

by Michelle Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary
Nov 19, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Michelle, it’s concerning to learn that you had to wait a week for your service to be completed and struggled to get updates or responses. We understand how important timely communication is and want to address this situation further. Please reach out to Jim Cole, our Service Manager, at 480-607-8580 to discuss your experience in greater detail.

November 15, 2024

Service advisor was extremely helpful. He worked with the extended warranty company to get my very costly repairs covered. Kept me informed and was honest and upfront about potential issue More

by LAURA.WILDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Otero
Nov 18, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you, Laura! We’re thrilled to hear about your positive experience with our service advisor. Keeping our customers informed and ensuring they get the best support is our priority. We appreciate your feedback and look forward to assisting you again in the future!

November 15, 2024

Kimberly was able to quickly connect my vehicle to the sales department “We Owe” and was satisfied in one day. Very happy! More

by gantle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Nov 18, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you! We're thrilled to hear that Kimberly made your experience smooth and satisfying. Your happiness is our priority, and we appreciate you sharing your positive feedback!

...
7
...