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Airpark Chrysler Jeep Dodge RAM - Service Center

Scottsdale, AZ

4.5
494 Reviews
Call Service Center (877) 674-8191

494 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center

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February 03, 2025

The reason i keep coming back to your service center is because of KYLE HECKATHORN is fantastic! He explains everything, answers all my questions and is so polite and kind!!! More

by paolapieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Heckathorn
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Feb 05, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Paola, we’re thrilled to hear about your positive experience with Kyle! Our team is dedicated to providing exceptional service, and it’s great to know that Kyle made such a lasting impression. Thank you for your continued trust in us!

February 03, 2025

Super friendly and attentive staff. Did a great job with service. Kyle provides wonderful customer service! More

by shanechalmers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Heckathorn
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Feb 05, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback, Shane! We're thrilled to hear you had a great experience with our team, especially Kyle. Your kind words motivate us to keep delivering excellent service. We look forward to welcoming you back soon!

February 03, 2025

Anthony did a great job start to finish in getting the part that I needed arranging service in having the service done in a timely manner More

by Blwdvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
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Feb 05, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your fantastic review! We're thrilled to hear that Anthony provided excellent service and met your needs efficiently. Your satisfaction is our priority, and we appreciate your feedback!

February 02, 2025

My car has been to this location for warranty work over 6 times over a month with no car! Issue still not fixed! Can’t get a loaner car and I’m still having major issues! More

by Challenger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hrabe
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We understand how frustrating it can be to deal with ongoing repairs and the lack of a loaner car, especially when your vehicle is under warranty. We want to assure you that we take these matters seriously and are committed to resolving them promptly. Please reach out to Jim Cole, Service Manager, at 480-607-8580 so we can discuss a resolution and address any concerns you may have.

February 01, 2025

kyle is a great service advisor, best at airpark dodge. definitely recommend him if you need service. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
martin
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Feb 04, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic review, Ray! We're thrilled to hear that Kyle provided you with excellent service at Airpark Dodge. We appreciate your recommendation and look forward to seeing you again soon!

January 31, 2025

I’ve had multiple horrible experiences. I live in Scottsdale. I purposely take my vehicles all the way to Peoria Jeep dealers I’m only a couple miles from here dealer. I spent thousands of More

by Alex
Recommend Dealer
No
Employees Worked With
I don’t know who this is
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Feb 04, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Alex, we always strive to provide the best service, and it's disappointing to learn we fell short in your case. We take your concerns seriously, and we would appreciate the opportunity to make things right. Please reach out to Jim Cole, our Service Manager, at 480-607-8580 so we can further investigate the situation.

January 31, 2025

Good service and nice service dealer. Kyle was informative about what needed to be done. More

by hdauphin21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Heckathorn
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Feb 03, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for your feedback! We're glad to hear Kyle provided you with informative service. Your satisfaction is important to us, and we appreciate your support. If there’s anything we can do to earn that fifth star, let us know!

January 30, 2025

The service was great and timely. John was very professional as a service advisor. Thank you! More

by bgarrigues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Otero
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Jan 31, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you! We're thrilled to hear you had a great experience and that John made a positive impact. Your feedback motivates us to keep delivering excellent service. We appreciate your support!

January 30, 2025

I arrived to my appointment early which was somehow a problem. My oil change too 2.5 hours and my vehicle wasn’t washed. More

by kathycarmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hrabe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We understand your time is valuable, and we regret that your oil change took longer than expected. We also apologize for not meeting expectations regarding the vehicle wash. We strive to provide a seamless and efficient experience for all of our customers, and we appreciate you bringing this matter to our attention. If you'd like to discuss this further or have any other concerns, please don’t hesitate to reach out to Jim Cole, Service Manager, at 480-607-8580.

January 30, 2025

Anthony gets the highest rating and very good at his job. He is very concerned and looks out for his customers. He sets the standard. Try he best thst can at his position. More

by phxsodaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks! We're thrilled to hear about your great experience with Anthony. His dedication to our customers truly sets the standard. We appreciate your support and hope to continue providing you with excellent service!

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