Airpark Chrysler Jeep Dodge RAM - Service Center
Scottsdale, AZ
430 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center
Our interaction with the staff was not friendly. We felt that our concerns were met with skepticism. Very transactional experience and we will find a different dealership to work with next time. T We felt that our concerns were met with skepticism. Very transactional experience and we will find a different dealership to work with next time. The speed at which the repair was done, however, exceeded our expectations. More
Kyle always takes good care of my vehicle and keeps me informed of any issues found during the visit. The facility is clean and and the vending service is top notch. informed of any issues found during the visit. The facility is clean and and the vending service is top notch. More
Started out accommodating and the issue was unable to be corrected after trying to replace multiple parts. Escalated to the service manager and he denied noticing the concern that myself, the service advise corrected after trying to replace multiple parts. Escalated to the service manager and he denied noticing the concern that myself, the service adviser and technician all agreed to have noticed and that they had already Initiated 3 repairs on. Was told “that’s just how these trucks are” my the service manager. He tried to convince me that his diesel specific technician had told him my concern was standard. Had to get Chrysler involved and the issue was then fixed even though I was told “that’s just how these trucks are”. I would never recommend this dealership if you’re looking for honesty and integrity in the service department. More
The service takes 1 week to be done, I have to be calling them to get an update. And even calling my agent never answered my calls. It was a really bad experience them to get an update. And even calling my agent never answered my calls. It was a really bad experience More
Service advisor was extremely helpful. He worked with the extended warranty company to get my very costly repairs covered. Kept me informed and was honest and upfront about potential issue He worked with the extended warranty company to get my very costly repairs covered. Kept me informed and was honest and upfront about potential issues. More