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Airpark Chrysler Jeep Dodge RAM - Service Center

Scottsdale, AZ

4.5
377 Reviews

377 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center

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October 29, 2024

My service writer is excellent. Service is great and efficient. They greeted me promptly and had me on my way. More

by GREGC6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 31, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback, Greg! We're thrilled to hear that our service writer made your experience smooth and efficient. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. Looking forward to serving you again!

October 28, 2024

John Kennedy was helpful and addressed all issues during call. John provided information regarding our next service call as well. More

by jw.hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John kenney
Oct 29, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback! We're thrilled to hear that John Kennedy was able to assist you effectively and provide useful information. We appreciate your support and look forward to continuing to serve you in the future!

October 28, 2024

Phil is personable. He keeps the customer well informed of every step of service being performed. The service center is well maintained, the lounges are very comfortable More

by barbaraemery77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Mahon
Oct 29, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks, Barbara! We're thrilled to hear you had a great experience with Phil and our service center. Your feedback about the sign is valuable, and we'll certainly look into it. We appreciate your support and hope to see you again soon!

October 28, 2024

i was happy with the entire process of bringing in my Ram truck for some repairs. The staff were friendly and courteous. The waiting area was clean and comfortable. More

by rjspiesmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 29, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with our team and enjoyed the waiting area. Your satisfaction means the world to us, and we look forward to helping you again in the future!

October 28, 2024

Shawn my service rep. is why we return, its his customer service that separates this dealership. More

by pete46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Oct 29, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks, Pete! We're thrilled to hear that Shawn made such a positive impression. Our team is dedicated to providing excellent service, and it's great to know that Shawn is delivering on that promise. We look forward to seeing you again!

October 27, 2024

Our jeep was returned to us with the same issue as what it went in service for. Very disappointed More

by rdobbs0
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Wonner
Oct 28, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Our goal is always to ensure that every vehicle is serviced thoroughly, so this feedback is something we take seriously. Please reach out directly to Jim Cole, our Service Manager, at 480-607-8580, so we can take a closer look at the situation and work toward a solution that meets your expectations.

October 27, 2024

Service advisor John Otero is simply the best. Extremely knowledgeable, professional and courteous. He makes the whole service experience very manageable. More

by ttopercer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Otero
Oct 29, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for the fantastic feedback! We're thrilled to hear that John made your service experience so positive. Our team strives to provide top-notch service, and it's great to know we hit the mark with you!

October 27, 2024

I worked with Anthony Gatta in the service department. He worked my issue from top to bottom. I got the feeling he felt a personal responsibility to get my issue corrected. I am very much a fan of A More

by Scottsdale Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gatta
Oct 29, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Terry, thank you for your fantastic feedback! We're thrilled to hear that Anthony went above and beyond for you. Our team takes pride in providing personal and dedicated service, and it’s great to know that it made a positive impact on your experience. We appreciate your support!

October 27, 2024

After working with Kyle, I feel I can trust his opinion and feel conformable I get the right service based on what my car needs. More

by Greta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Heckathorn
Oct 29, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic review, Greta! We're thrilled to hear you trust Kyle's expertise and feel confident in the service you receive. Your satisfaction is our priority, and we look forward to continuing to meet your car's needs!

October 26, 2024

Great service, Kyle did a great job as usual. I highly recommend. Love Jeep Wave it's a great deal for your first three oil changes. More

by proximac7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Heckathorn
Oct 29, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks! We're thrilled to hear you had a great experience with Kyle and appreciate your high recommendation. It’s fantastic that you’re enjoying the Jeep Wave program too! Your support means a lot to us.

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