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Airpark Chrysler Jeep Dodge RAM - Service Center

Scottsdale, AZ

4.5
377 Reviews

377 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center

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November 01, 2024

Airpark provided excellent service at a reasonable rate. Kyle Heckathorn was an awesome service advisor. Very trustworthy and professional! I would recommend him specifically to anyone needed automotive More

by Troy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Heckathorn
Report | Print
Nov 04, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Troy, we’re thrilled to hear about your positive experience! Kyle is indeed a star on our team, and we appreciate your recommendation. Thank you for choosing Airpark; we look forward to serving you again!

November 01, 2024

Richard is the best! Communicates well and does everything to get my vehicle in and out as fast as possible. More

by carajforman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Nov 04, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the awesome feedback! We're thrilled to hear about your positive experience with Richard. Our team takes pride in efficient service, and it’s great to know that it made an impact. We look forward to serving you again!

November 01, 2024

Great job from John Oterro, he really went above and beyond to help me. You need more service advisers like him! More

by darryl16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oterro
Report | Print
Nov 04, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the awesome feedback, Darryl! We're thrilled to hear about your positive experience with John. We'll make sure to share your kind words with him and the team. We’re committed to providing exceptional service!

November 01, 2024

Attentive and knowledgeable staff. Quality service. Comfortable and clean waiting room. Kept me well informed More

by joycemoore763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Report | Print
Nov 04, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Joyce, thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our attentive service and comfortable environment. Keeping our clients informed is a top priority, and we're glad you felt well taken care of. We appreciate your support!

October 31, 2024

I always ask for Kyle as my advisor. He is professional and courteous. He always let's me know what exactly is needed and never tries to upsell. More

by cvsusi2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Heckathorn
Report | Print
Nov 01, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your wonderful feedback! We're glad to hear that Kyle consistently provides you with professional and courteous service. His honesty and transparency are truly valued, and we’re grateful to have him on our team. We look forward to serving you again!

October 31, 2024

Never received a call when done . When I finally called to see if done I was told "ready , pick it up" , and five min later I received a text saying more service recommended for 30K m More

by honurock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim . and others
Report | Print
Nov 04, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We sincerely apologize for the communication issues you experienced regarding your service appointment. Your time is valuable, and we understand how frustrating this situation must have been. Please reach out to Jim Cole, our Service Manager, at 480-607-8580. He would be more than happy to address your concerns and ensure that we improve our communication going forward. Thank you for bringing this to our attention.

October 30, 2024

Explained work to be performed, got the vehicle in as soon as possible and called as soon as it was ready More

by duncansdd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Mahon
Report | Print
Oct 31, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience, Duncan! We're thrilled to hear you were satisfied with our service and communication. Our team is dedicated to providing prompt and clear updates, and it’s great to know we hit the mark. We appreciate your support!

October 30, 2024

Richard was attentive and responsive. X X X X X X X X X X X More

by RMCCABE1547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Smart
Report | Print
Oct 31, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic review! We're thrilled to hear that Richard provided you with attentive and responsive service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

October 29, 2024

Service was prompt, as promised, and was done in a timely manner. Would highly recommend them for all your service needs More

by jimcombs42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Oct 30, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the awesome feedback, Jim! We're thrilled to hear you had a great experience with our service. Your recommendation means a lot to us, and we look forward to helping you again in the future!

October 29, 2024

Fast and efficient. Work done on time. Checking in and out was a breeze. Good job. More

by m.olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Wonner
Report | Print
Oct 30, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback! We're thrilled to hear you had a smooth experience with us. Our team works hard to ensure everything runs efficiently, and it's great to see that reflected in your visit. We look forward to serving you again!

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