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Airpark Chrysler Jeep Dodge RAM - Service Center

Scottsdale, AZ

4.5
495 Reviews

495 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center

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March 21, 2011

The team at Airpark does an EXCELLENT job. The service technicians are knowledgable, timely and professional. The repairs are always done in a timely manner and to my satisfaction. The facility is clean, More

by markharnois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bacsi & Maureen Working
March 14, 2011

DAVID ALWAYS DOES A GREAT JOB KEEPING ME INFORMED AS TO WHAT'S GOING ON WITH MY CAR. MY PROBLEM IS WITH A CLOCK THAT LOSES ABOUT 1 MINUTE PER WEEK. THIS IS ABOUT THE FOURTH TIME I HAVE HAD IT IN FOR THIS P More

by jackmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID HALLWOOD
March 11, 2011

Michael Kalu is an excellent service adviser. He gets 5 stars from me! He explains everything in detail including my options. He is not pushy and I feel he has my best interest in mind. I would not hesita More

by ken.kakoska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kalu
March 10, 2011

250 Characters!?! I'm not putting forth the time or 250 Characters!?! I'm not putting forth the time or effort necessary to validate this surveyed review of Airpark Chrysler Jeep and Dodge Employees. More

by mfeirste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Guthart & The Service Department
March 07, 2011

I did encounter a question on my Maintenance Contract. My purchase agreement has an EC714N, which your personnel could not find in your description of maintenance contracts. I had a problem when I purc More

by bobpreising
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri Cabaral
Mar 07, 2011 -

Airpark Chrysler Jeep Dodge RAM responded

Dear Robert, Sorry for the confusion concerning the Essential Care Policy that you purchased on 1/31/2009. EC714N is a 7 year (84 month) oil, lube and filter contract. The 714 in the policy code stands for 7 years 14 oil changes. Which calculates to 1 every 6 months or 6,000 miles. That is why the cost was only $375. If you have any other questions please feel free to contact me at 480.556.7463. Sincerly, Mary Robertson Customer Relations Director

March 03, 2011

Paul Guithart is a professional. He's polite, knowledgeable, keeps me informed of what is going on in the process. I am very impressed with your dealership that you have hired someone of Paul's More

by Carolena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Guithart
February 25, 2011

Thumbs Up...just moved out here from the east coast and you guys blow away all the others in all the extras you do...such as reaching out to me via email at work and showing me photos and an explanation o More

by rbast31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
aaron baez
February 15, 2011

I am very pleased with the level of service I receive at Airpark Chrysler. I have routine maintenance performed here and have had some major repairs and body work performed as well. I am always greeted with More

by ms3126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Guthart
February 15, 2011

I've been associated with Airpark for almost 12 years and have had very good experiences with all of the above categories. Thank you very much for also sending me your occasional deals and cards either in t More

by nicknicholson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
February 14, 2011

Aaron was great-I actually asked to be switched to him being my Service Advisor permanently, as I have had nothing but horrible service and attitude from Paul Gerhardt. If I could not have changed, I wou More

by azsnowbunny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Baez
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