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Airpark Chrysler Jeep Dodge RAM - Service Center

Scottsdale, AZ

4.6
416 Reviews

416 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center

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December 11, 2024

Richard, my advisor is attentive and knowledgeable on my vehicles and appreciates how preventative maintenance works with my travel plans All my vehicles are dealer maintained and the ones Airpark manage h More

by alistair.clague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard small
Dec 13, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you, Alistair! We’re thrilled to hear that Richard provided you with such attentive service. Our team strives to keep your vehicles in top shape, ensuring reliability for all your travel plans. We appreciate your trust in us for your vehicle maintenance!

December 10, 2024

My Sales Advisor, Kim Anderson, has been great to work with, however, on my last visit the tech assigned to my car failed to complete the task and fix the problem. I will have to reschedule. More

by MYMINI
Recommend Dealer
Yes
Employees Worked With
Kim Anderson
Dec 11, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

We appreciate your feedback! We're glad to hear Kim provided great service. We apologize for the tech’s oversight and understand the inconvenience. We'll ensure this is addressed to improve future visits. Thank you for your patience, and we look forward to serving you better next time!

December 07, 2024

Oil and filter change and 4 tire rotation with Jeep Wave went smoothly. Coolant reservoir topped off too. More

by wkocal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Malcom
Dec 09, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience! We're glad to hear that your oil change, tire rotation, and coolant service went smoothly. We appreciate your support and look forward to helping you with your Jeep again soon!

December 07, 2024

Kyle is a great and honest service advisor. Super helpful and extremely through with all aspects of the repair More

by bunsonwheels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Dec 09, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback! We’re thrilled to hear that Kyle provided you with such great service. We strive for honesty and thoroughness, and it’s rewarding to know we hit the mark. Looking forward to assisting you again in the future!

December 06, 2024

I brought my car in for an oil change and was out earlier than expected. More

by john@rippinger.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks, John! We're thrilled to hear that your oil change experience exceeded your expectations. Our team always aims to provide quick and efficient service. We appreciate your feedback and look forward to seeing you again soon!

December 05, 2024

Malcom was very processional, recommended what needed repairs to be done. I will definitely contact him again More

by SKASHIWADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcom
Dec 06, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're thrilled to hear that Malcom provided you with excellent service and guidance. We look forward to assisting you again in the future! Don't hesitate to reach out to him anytime you need assistance.

December 04, 2024

Kim and the technician solved my problem professionally and quickly. Always a pleasure to work with Kim More

by Jpollick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Dec 05, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks! We’re thrilled to hear that Kim and the technician provided you with quick and professional service. Your satisfaction is our top priority, and we appreciate your kind words! Looking forward to assisting you again in the future.

December 02, 2024

Amazing team work. Everyone went above and beyond for a superb experience in purchasing a new jeep. More

by Jeremy.Greene1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald, Joe Terry, Steve, Mohamed
Dec 04, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the awesome feedback, Jeremy! We're thrilled to hear that our team made your Jeep purchase a superb experience. Your support means a lot to us, and we can't wait to see you on the road in your new ride!

November 30, 2024

This place doesn't give a crap about you after your warranty expires. Asked them to perform warranty work while I was still in warranty but then of course, 3,000 miles after my warranty expired, they t More

by d_yakich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kimberly
Dec 03, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

We understand your frustration and appreciate you taking the time to share your concerns. It’s disheartening to hear about your experience with your Jeep and the challenges you’ve faced with the warranty process. Your feedback about being proactive with your concerns but not receiving timely resolutions is something we take seriously. We’d like to ensure that your experience is reviewed further. Please reach out to our General Manager, Bryan Hrabe, at bhrabe@vtaig.com so we can better understand the situation and work towards a resolution.

November 27, 2024

Anthony was extremely helpful with my warranty issue. He kept me updated during the entire process and I received my vehicle very timely. More

by pbaird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 02, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the awesome review! We're thrilled to hear Anthony provided such great support with your warranty issue. Keeping you updated is our priority, and we're glad you received your vehicle promptly. Your feedback means a lot to us!

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