Airpark Chrysler Jeep Dodge RAM - Service Center

I bought a new dodge charger from another dealership and took it for its first oil change at this dealership since it is close to my work. I waited to buy a car for a long time a got a really cool car, the took it for its first oil change at this dealership since it is close to my work. I waited to buy a car for a long time a got a really cool car, the charger road and track with the hemi engine. It is a black car with black interior and powerful. When I picked up my car the valet kid smirked at me weird and when I got back to my office, that is just under one mile away I realized there was 30 more miles on my car than the mileage out on my paperwork. I went and looked at the car and there was mud under the car and on the wheels and the car was supposed to be washed. I was in a hurry when I picked up the car so did not think to look for this at the time. I called my service writer who never called me back, still hasn't, I called the Service Manager who denied any wrongdoing. Then I called the General Manager daily. It was four days before I got a phone call back. He also denied it and said, "What do you expect me to do? Fire everybody?" Not the appropriate response to a customer whose car was essentially stolen and taken for a joy ride apparently on an unpaved road. Never got an apology, never offered to pay for a quality check by another dealer, never offered to credit the card for the service, or reimburse for the gas used on this joy ride. Nothing. I highly encourage you to purchase and take your vehicle elsewhere. Who knows what the staff are doing with those cars. More

We purchased a used car from Airpark Dodge. I wait for the reps to get back to me and they never call back. I bring the car in for an appointment in the early morning and by the end of the day - I still h the reps to get back to me and they never call back. I bring the car in for an appointment in the early morning and by the end of the day - I still have no bid. The only work that they seem to do quickly are oil changes Have escalated this to highest levels and lots of talk and no resolutions. I want to work with them but just don't have the time or patience. Would rather drive 40 miles than go back. More

The moment you bring the vehicle in and speak with Jason, it is truly a pleasure! He makes you feel like you are his only customer and truly wants you to be extremely satisifed with both the service and your it is truly a pleasure! He makes you feel like you are his only customer and truly wants you to be extremely satisifed with both the service and your vehicle. And the service lives up to those expectations....the work was done in a short time and Jason also did extra work that was not asked. More

I came in for my first oil change and Michael Santana was my service advisor. He was very informative and helped. I had a slight problem with my stubbie antenna that I purchased from there during my service. my service advisor. He was very informative and helped. I had a slight problem with my stubbie antenna that I purchased from there during my service. And, he took the time to make sure I had everything taken care of. I want to thank him for his help and tell me about some cool trails to take my jeep out on. Also, I am loving my vehicle. More

Went in for oil change and ended up getting differential changed, which was under warranty. They provided a ride to and from my office while my vehicle was being worked on. Great service, friendly and qui changed, which was under warranty. They provided a ride to and from my office while my vehicle was being worked on. Great service, friendly and quick. More

I was at the dealership for service this week and had to return for a problem that David Hallwood had corrected for me immediately so customer service for me was great. return for a problem that David Hallwood had corrected for me immediately so customer service for me was great. More

I had a lot of unknown problems at a high cost, but was able to fix major problems that day. Will return for the rest later. Thanks! able to fix major problems that day. Will return for the rest later. Thanks! More

I have purchased my Van from Ed Moses Dodge dealer in 2005 and it has been servised at the dealership ever since. The dealership has changed name and is now Airport Dodge but I am still taking my car the 2005 and it has been servised at the dealership ever since. The dealership has changed name and is now Airport Dodge but I am still taking my car there anytime it needs anything. More

Thank you for a pleasant visit. Thank you Chris for handling everything. My first service visit to Airpark since purchase new in 2009. Very satisified overall with the visit. handling everything. My first service visit to Airpark since purchase new in 2009. Very satisified overall with the visit. More

From Sales to Parts to Service, Airpark has them all covered and they do it right! I stopped in for a routine oil change and a little work on my Wrangler's exhaust. Chris welcomed me, showed genuine co covered and they do it right! I stopped in for a routine oil change and a little work on my Wrangler's exhaust. Chris welcomed me, showed genuine concern for my needs and called me when it was done. Thank you Chris! More