Airpark Chrysler Jeep Dodge RAM - Service Center
Scottsdale, AZ
373 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center
I have always bring my car to your service, they are very helpful and courteous. They make feel at home in the lounge and within an hour so my service is done. Congrats guys for a well deserve commendation. helpful and courteous. They make feel at home in the lounge and within an hour so my service is done. Congrats guys for a well deserve commendation. I will surely tell my friends about your perfect service and good customer seervice by your employeees. I give you a 100% grade. More
The service performed on my vehicle did not fix the issue. In addition, the vehicle was returned in worse condition! The dealership left the car on and drained 1/2 my tank of gas and my starter battery issue. In addition, the vehicle was returned in worse condition! The dealership left the car on and drained 1/2 my tank of gas and my starter battery. I don't & won't know if they did unrepairable damage to my Hybrid batteries- I'm stuck at their mercy. They had to jump the car in order for me to take it home (it's 6 month old); it didn't start once I got it home and since I didn't have another vehicle there to jump it, I was stuck! I brought in the car to fix a chronic problem (again) and they still haven't fixed it?!? I purchased this car new and have issue after issue...if only I could turn back the hands of time... I guess when you purchase the car for $50,000, they toss in the headaches for free. More
This is the first time I worked with Steve Bacsi. He did a great job. However, I was not aware that Rich Garrick was no longer working for Airpark Dodge. I felt kind of silly calling his cell phone to find a great job. However, I was not aware that Rich Garrick was no longer working for Airpark Dodge. I felt kind of silly calling his cell phone to find out from him that he's working somewhere else. Also, his old desk phone number just kept ringing. A voice message saying that he no longer worked for the company, or to be transferred to another Service Manager, would've been nice. Alternately, you could've had whoever was taking over his customers call and introduce himself/herself, or even a courtesy e-mail. More
This was a service appointment for the Wrangler we purchased a week ago. We are in what I call the 'break in' period and there were two items that needed attention. A gasket on the AC had failed so th purchased a week ago. We are in what I call the 'break in' period and there were two items that needed attention. A gasket on the AC had failed so that was replaced with refrigerant...much needed for us here right now. The other item was a missing bushing from the factory. Paul was kind enough to look up the build date and time for us so we could find out if this was a Friday build or not! We were treated well and my husband appreciated the courtesy drop off since we had to leave it over night. No one gave us a hard time even though we had to come back later to get the items I had left in the Wrangler but needed for work the next day. More
I received the absolute worst service from Earnhardt here in AZ on Arizona Avenue. All I needed was a new battery and a new tail light cover ($100.00 decuctible as required by my service contract). I was to in AZ on Arizona Avenue. All I needed was a new battery and a new tail light cover ($100.00 decuctible as required by my service contract). I was told that the process would take only a few hours, yet they had to keep it the whole day and over night. The charges came to $342.00: I paid for the battery and was charged $187,oo for labor and a misc. charge of @117.66 ( for what I know not, because they failed, even after my request, to clearly itemize the exact charges for the exact charges product and service! They nearly have changed my mind about owning another Chrysler auto. If it were not for Airpark Chrysler Jeep Dodg..., I would never consider buying the Chrysler 300 that i have been considering! More
WE ALWAYS WANT LOWER PRICES PRICES WERE GOOD THOUGH. ROGER WAS VERY GOOD PULLED UP HISTORY ON CAR,EXPLAINED WELL EVEN GONNA CHECK FOR OIL LEAKS BEFORE WARRANTY UP.LIKE CONVIENCE OF A CLOSE PLACE AND DEA ROGER WAS VERY GOOD PULLED UP HISTORY ON CAR,EXPLAINED WELL EVEN GONNA CHECK FOR OIL LEAKS BEFORE WARRANTY UP.LIKE CONVIENCE OF A CLOSE PLACE AND DEALERS THAT DO GOOD JOB. HOPE TO HAVE A GOOD FUTURE WITH DEALER More
Aaron did a great job diagnosing my problem and getting it fixed. He was prompt in responding to my calls and kept me in the loop on the status of my vehicle. I will return to AirPark to get my vehicles se it fixed. He was prompt in responding to my calls and kept me in the loop on the status of my vehicle. I will return to AirPark to get my vehicles serviced! Thank you Aaron and the staff of AirPark Dodge Chrysler Jeep! More
Great service and a lot of issues were resolved on my 2002 Sebring. I have a question though, not sure the coupon I had for coolant flush was used. Can it be checked, I think I was charged the regular pr 2002 Sebring. I have a question though, not sure the coupon I had for coolant flush was used. Can it be checked, I think I was charged the regular price of $99 and the coupon was for $49. Maybe when using the 10 Percent off coupon for other work the $49 coupon could not be used. Please check and if not credit, credit my Amex card if possible, or let me know and I will come by the dealership to adjust. Thanks, Lew More
All of my service experience as well as after market products have been excellent. Airpark is a Jeep friendly dealer and I will try to have all of my after market modifications completed at Airpark. The products have been excellent. Airpark is a Jeep friendly dealer and I will try to have all of my after market modifications completed at Airpark. Their work is excellent fairly priced and warranty compatible. More
Michael Calu,Service Advisor. As busy as you were on Michael Calu,Service Advisor. As busy as you were on 7/13/10...you made time to replace the battery in my G.C.Jeep. This was an 'emergency' as I kne Michael Calu,Service Advisor. As busy as you were on 7/13/10...you made time to replace the battery in my G.C.Jeep. This was an 'emergency' as I knew if I shut off the engine..I was not going anywhere. Thank You Michael! I appreciate your professional customer service. Diana Linehan 2002 Jeep G.C. Scottsdale,AZ More