Airpark Chrysler Jeep Dodge RAM - Service Center

Michael Kalu is an excellent service adviser. He gets 5 stars from me! He explains everything in detail including my options. He is not pushy and I feel he has my best interest in mind. I would not hesita stars from me! He explains everything in detail including my options. He is not pushy and I feel he has my best interest in mind. I would not hesitate to refer my friends and associates to Michael for their service needs. More

250 Characters!?! I'm not putting forth the time or 250 Characters!?! I'm not putting forth the time or effort necessary to validate this surveyed review of Airpark Chrysler Jeep and Dodge Employees. 250 Characters!?! I'm not putting forth the time or effort necessary to validate this surveyed review of Airpark Chrysler Jeep and Dodge Employees. However, it should be noted that the entire staff was diligent, hard-working, and cencerned about my needs and everything it takes to keep my vehicle running at its optimal performance. Thank you everyone at my dealership for your sincere time and consideration and the pride you take in your job!! (Yeah I guess 250 characters sounds like a lot but really isn't) ((Kind of misleading. You might want to rephrase that.)) More

Paul Guithart is a professional. He's polite, knowledgeable, keeps me informed of what is going on in the process. I am very impressed with your dealership that you have hired someone of Paul's knowledgeable, keeps me informed of what is going on in the process. I am very impressed with your dealership that you have hired someone of Paul's caliber (no pun intended since I own a Calibre :)) to serve your customer service clients needs. Never having owned a Dodge before I am also quite pleased with the responsiveness of the car; the comfortable ride whether in the City or driving to California, northern Arizona, etc. I have recommended Airpark to several friends. Thank you! More

Thumbs Up...just moved out here from the east coast and you guys blow away all the others in all the extras you do...such as reaching out to me via email at work and showing me photos and an explanation o you guys blow away all the others in all the extras you do...such as reaching out to me via email at work and showing me photos and an explanation of each service in detail that is happening on my Jeep...once I picked up my Jeep you had a booklet of all the services that were completed and again included photos and an explanation of each service in detail, Since we moved out here in July of 2010 we have used one other JEEP dealer in the west valley...who was good...but you guys ROCK! More

I am very pleased with the level of service I receive at Airpark Chrysler. I have routine maintenance performed here and have had some major repairs and body work performed as well. I am always greeted with Airpark Chrysler. I have routine maintenance performed here and have had some major repairs and body work performed as well. I am always greeted with a smiling face when I arrive. I would like to let you know that Paul Guthart has been my advisor since I bought the car at your dealership and is very professional and does a great job of explaining repairs,costs and time needed to do the job. Ed in the Bodyshop has done some minor body work on a few occasions and my car always looks great afterwards. Thanks again, Mary Striewski More

I've been associated with Airpark for almost 12 years and have had very good experiences with all of the above categories. Thank you very much for also sending me your occasional deals and cards either in t have had very good experiences with all of the above categories. Thank you very much for also sending me your occasional deals and cards either in the mail or e-mail. I'm looking forward to many more years of excellence from your organization. More

Aaron was great-I actually asked to be switched to him being my Service Advisor permanently, as I have had nothing but horrible service and attitude from Paul Gerhardt. If I could not have changed, I wou being my Service Advisor permanently, as I have had nothing but horrible service and attitude from Paul Gerhardt. If I could not have changed, I would of found another dealership. As a professional, I expect to be treated like one and telling me there is a skeleton crew on Saturdays so that I would feel it was my problem to get in, then that he needs his Saturdays off too, etc. I had enough. The first time I brought my vehicle in, my son and I had to wait for over 4 hours to get the vehicle back, and called Paul several times to find out the status of my Jeep, of which he still had not called me back and I had to just go to the dealership to find my vehicle was ready and had been waiting for me. However, due to his lack of customer service we had no idea it was ready to go. I do enjoy everyone at Airpark Jeep, however, Mr. Gerhardt was more then I wanted to deal with. The staff and Aaron were terrific this weekend and I could not have asked for better care. You may not remember me Henry, but you as well, have always taken very good care of me and my vehicle and I appreciate that greatly. I only wanted to mention the situation with Paul, as I don't want others to deal with this kind of service. Sincerely, Cindy L. Barlow More

I brought my car in for a major milage service and while there had a warranty item attended to. Aaron, my "new" service rep, was attentive and complete in describing the work that was done. Airpark will alw there had a warranty item attended to. Aaron, my "new" service rep, was attentive and complete in describing the work that was done. Airpark will always be my first choice because of the quality of its service department. More

It was a repeat service visit. Ray Blair was very helpful throughout the experience/visit. The Open was on TV; the place had no customers in the wait area except me--and some sales guys noisily wa helpful throughout the experience/visit. The Open was on TV; the place had no customers in the wait area except me--and some sales guys noisily watching the Open. No coffee available unfortunately; no one seemed to be around to ask if coffee could be made (except guys watching Open who weren't drinking coffee) who didn't even acknowledge my existence. Wait area was quite cold but it was a cold day in AZ! Expected wait time was accurate. Car was rinsed off; good service overall from the service department & cashier. A note about this survey, however! In the "optional" below, it appears that this survey is about sales, not service. More