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Airpark Chrysler Jeep Dodge RAM - Service Center
Scottsdale, AZ
373 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
373 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center
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April 21, 2011
I was mislead with my extended warranty. I had problem with my glass since I bought it. They were aware of the problem and they said that it was not cover when I was told with this warranty the covertibl with my glass since I bought it. They were aware of the problem and they said that it was not cover when I was told with this warranty the covertible part will be cover. The first time I take my car to get service I was over charged for a oil change. They charged my $906 making my checking account negative. I was sold that I will receive a call from management but I never did. I had to call and even then they did not care.I will be filling a complaint with the better business and I will be sent letter to their upper management. More
by dorica40
Employees Worked With
All service management team and fleet management
April 20, 2011
Friendly service manager. Very knowledgable. Answered all my questions ahead of time. Price estimate was very accurate. So far the car is running nicely and I anticipate no problems. I have brought my all my questions ahead of time. Price estimate was very accurate. So far the car is running nicely and I anticipate no problems. I have brought my car here for service since I bought it and the service has always been excelloent.I More
by louisiacovo
Employees Worked With
David Hallwood
April 13, 2011
My service representative, Michael Calu, Is highly competent, easy to reach and understands the concerns with all three vehicles I bring for service. He and the rest of the staff I've met at Airpark competent, easy to reach and understands the concerns with all three vehicles I bring for service. He and the rest of the staff I've met at Airpark over the past six years are friendly to work with and the service is consistently performed in a very timely manner. I have been extremely pleased with Airpark. More
by Wendy Muller
Employees Worked With
Michael Calu, Lisa Strassman, Kyle
April 13, 2011
Always a great experience at Airpark Chrysler Jeep. I am always treated with respect and kindness. I will always bring my van in for service to you. My van is a 2006 town and country and it is a great van, always treated with respect and kindness. I will always bring my van in for service to you. My van is a 2006 town and country and it is a great van, great mileage and a nice ride. In the future if and when I can afford it I will buy another van from you More
by pgtara
Employees Worked With
John Tuffarelli
April 13, 2011
I was treated with kindness and respect. All of my repairs needed were explained to me by Aaron. I asked for and received a rental very similar to my own minivan. I am always happy with the service at repairs needed were explained to me by Aaron. I asked for and received a rental very similar to my own minivan. I am always happy with the service at Airpark Chrysler. When I am ready to purchase a new car I will most definitely go to Airpark Chrysler. More
by pgtara
Employees Worked With
Aaron Baez
March 30, 2011
Brought car in for head liner repair got mit back and it was not fixed ! asked to see the manager I was told go ahead . No effort to get the manager or talked to the manager just she is over there. had to l was not fixed ! asked to see the manager I was told go ahead . No effort to get the manager or talked to the manager just she is over there. had to leave the car for another 2 days. Very inconvient and a waste of time. All this could have been avoided if the car was inspected prior to calling me and haveing me come out. Service advisors need to inspect the cars before handing them back to the customor. Even though I have een taken care of the end result has yet to happen! More
by klpenguin
Employees Worked With
Steve Bachi
March 25, 2011
As always, I've been treated as a "customer", and not simply as someone that owns a car and needs service. Airpark Dodge personnel have always been helpful, honest, courteous and understanding, a and not simply as someone that owns a car and needs service. Airpark Dodge personnel have always been helpful, honest, courteous and understanding, and this time is no exception. I bring my car back here for service on a regular basis, and look forward to continue doing business with Airpark Dodge for many years to come. More
by fsmwtf
Employees Worked With
David Hallwood
March 24, 2011
UConnect Problems with my new 200!! Everything was fine with Air Park Chrysler. Only problem was Chrysler Corp and their lack of software upgrades to make the UConnect compatiable with my cell phone! Now with Air Park Chrysler. Only problem was Chrysler Corp and their lack of software upgrades to make the UConnect compatiable with my cell phone! Now I have to wait until mid to late April before any new upgrades are available but still no guarantees! Wish I had the phone # of the Chrysler area manager! More
by gary johnson
Employees Worked With
Paul
March 21, 2011
The team at Airpark does an EXCELLENT job. The service technicians are knowledgable, timely and professional. The repairs are always done in a timely manner and to my satisfaction. The facility is clean, technicians are knowledgable, timely and professional. The repairs are always done in a timely manner and to my satisfaction. The facility is clean, and equipped with enough stuff to keep me busy while waiting. We have been Jeep owners for 20 years and have been with Airpark the entire time. They do a GREAT job. More
by markharnois
Employees Worked With
Steve Bacsi & Maureen Working
March 14, 2011
DAVID ALWAYS DOES A GREAT JOB KEEPING ME INFORMED AS TO WHAT'S GOING ON WITH MY CAR. MY PROBLEM IS WITH A CLOCK THAT LOSES ABOUT 1 MINUTE PER WEEK. THIS IS ABOUT THE FOURTH TIME I HAVE HAD IT IN FOR THIS P WHAT'S GOING ON WITH MY CAR. MY PROBLEM IS WITH A CLOCK THAT LOSES ABOUT 1 MINUTE PER WEEK. THIS IS ABOUT THE FOURTH TIME I HAVE HAD IT IN FOR THIS PROBLEM. I HOPE THEY FIXED IT THIS TIME. A NEW RADIO WAS INSTALLED, THE THIRD ONE IN THIS VEHICLE. More
by jackmo
Employees Worked With
DAVID HALLWOOD
