Airpark Chrysler Jeep Dodge RAM - Service Center
Scottsdale, AZ
472 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center
warranty repair Everything was done very well, including making sure any hidden problems were solved. Doug Chapman was very attentive, keeping we advised of progress Everything was done very well, including making sure any hidden problems were solved. Doug Chapman was very attentive, keeping we advised of progress and interfacing with the warranty company. The results would not have been nearly as good without him. Kudos More
First visit to the service department We recently moved to the area and needed work done our '15 Grand Cherokee. John Marino, the Service Department Rep was very helpful and the service w We recently moved to the area and needed work done our '15 Grand Cherokee. John Marino, the Service Department Rep was very helpful and the service was completed promptly. I was very satisfied and will use them for any service needs in the future. More
CD Player Service Dept was very professional, Knowledgeable and efficient. Jason and his crew were very helpful in explaining what had happened. The shuttle dr Service Dept was very professional, Knowledgeable and efficient. Jason and his crew were very helpful in explaining what had happened. The shuttle driver was very accomadating. More
Great Service Experience My entire experience in having my vehicle serviced by Airpark was excellent. It was so easy making an appointment, my vehicle service was performed co My entire experience in having my vehicle serviced by Airpark was excellent. It was so easy making an appointment, my vehicle service was performed correctly and in a timely manner and I was treated like a valued customer. I highly recommend Derrick and Airpark. More
Thank you Was able to make appointment with staff for service even though my service manager was attending to other clients. Just overall a very nice experience Was able to make appointment with staff for service even though my service manager was attending to other clients. Just overall a very nice experience, Doug Chapman is great to deal with. More
Satisfactory Service I brought the car in for warranty and other service work. The work was handled efficiently and the staff was very pleasant. The cost of the work was I brought the car in for warranty and other service work. The work was handled efficiently and the staff was very pleasant. The cost of the work was fair. More
Easy in, easy out! The service team was great! Professional, fast and friendly service. Oil change and tire rotation as included in my Wave program. Thanks for the free The service team was great! Professional, fast and friendly service. Oil change and tire rotation as included in my Wave program. Thanks for the free wash also. Great job everyone! More
Service Call After several repeated attempts they finally fixed my issue that was under warranty. They trued to make things right but it took awhile. Thank You After several repeated attempts they finally fixed my issue that was under warranty. They trued to make things right but it took awhile. Thank You More
Customer Service is horrible I purchased my Jeep Grand Cherokee from the dealership, great salesman, great finance and overall a great experience. However, the service departme I purchased my Jeep Grand Cherokee from the dealership, great salesman, great finance and overall a great experience. However, the service department is absolutely horrible. I called trying to make an appointment to bring my brand new car in to get the windshield wipers fixed. Keep in mind I want to go back to where I purchased the car since they took care of me the first time, but the lady was extremely rude on the phone. I was told it could be an hour to five or six hours and there is nothing she can do to help, I asked if I could speak to a service representative and she told me again they can not help you. I then stated I would look into another option then as I do not have another vehicle to use for work. She then instead of helping to solve the issue just hung up on me. I will not be returning to this dealership, More
Had to argue but they did what I asked New 2015 Grand Cherokee, Laredo w/Altitude package. Installed my own hitch but then found out I had to have the trailer wiring harness activated. I New 2015 Grand Cherokee, Laredo w/Altitude package. Installed my own hitch but then found out I had to have the trailer wiring harness activated. I argued that it is pre-existing wiring already on the vehicle and that it should have already been on when I bought the car. The car that came with an owners manual telling me how much I could tow and so forth. Anyway they flashed the trailer harness over for free to keep a customer satisfied and I appreciate that but still think is cheap of MOPAR to expect customers to pay for turning on equipment that is already installed and on the vehicle by the factory. More