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Airpark Chrysler Jeep Dodge RAM - Service Center
Scottsdale, AZ
483 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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483 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center
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Verified Customer
March 05, 2025
The problem was misdiagnosed as a bad clutch with a $6,000 repair estimate not covered by warranty. A second review by a second shop revealed the issue as a shift linkage covered by warranty. Will nev $6,000 repair estimate not covered by warranty. A second review by a second shop revealed the issue as a shift linkage covered by warranty. Will never bring my Dodge in for repairs or maintenance needs or new vehicle purchases to your stealership again. More
by Bamannn
Employees Worked With
March 04, 2025
Airpark Chrysler Jeep was easy to work with and fixed my work van which had a very difficult wire issue going on. Gary communicated with me throughout the process and kept me up to date. I highly recommend work van which had a very difficult wire issue going on. Gary communicated with me throughout the process and kept me up to date. I highly recommend Airpark Chrysler Jeep. More
by Stacia
March 02, 2025
The problem was not accurately/throughly diagnosised. and the total cost to repair greatly exceeded the initial estimate and reasonable expectations and the total cost to repair greatly exceeded the initial estimate and reasonable expectations More
by palmer405
March 02, 2025
Out standing service advisor! Gary- He is very professional and always keeps me updated! Thank you Gary- He is very professional and always keeps me updated! Thank you More
by GARYUFTRING
Employees Worked With
March 01, 2025
Car recalled for dealer update. . so inconvenient but made much better by Richard who handled the whole recall with spotted and efficiency.. made the process less painful! All done!! . so inconvenient but made much better by Richard who handled the whole recall with spotted and efficiency.. made the process less painful! All done!! More
by Claire Stivrins
Employees Worked With
RICHARD (Small?)
February 27, 2025
Kimberly is the best. Highly communicative and efficient. Took care of all the business and let me know in a friendly and timely manner what happened and what was needed. Highly communicative and efficient. Took care of all the business and let me know in a friendly and timely manner what happened and what was needed. More
by Wheeler
Employees Worked With
Kimberly
February 26, 2025
Whatever the opposite of customer service fits here. Unbelievable hassle, runaround and “I can’t make that decision” I’ve ever seen - even for an old fashioned car dealership like Airpark. Could not be Unbelievable hassle, runaround and “I can’t make that decision” I’ve ever seen - even for an old fashioned car dealership like Airpark. Could not be more displeased and only attorney involvement solved the problem. (And I am a 3-car purchase, and 4 car Jeep and dodge service customer for two decades). This situation even had another Jeep dealer advocating and defending us! More
by bill
Employees Worked With
Jim, Bryan - either incompetent or could care less about customers
February 26, 2025
Anthony Gatta is exceptional. I like that he continually keeps me up-to-date on what is going on with myJeep. That is rare in today's world. He answers the phone every time I call I like that he continually keeps me up-to-date on what is going on with myJeep. That is rare in today's world. He answers the phone every time I call and or he sends me a text on what is going on. He is an excellent Representative of Airpark Chrysler Jeep More
by vettetex
Employees Worked With
Anthony Gatta
