Airpark Chrysler Jeep Dodge RAM - Service Center

Roger is always good about getting my car in & out quickly, and with great service. He always lets me know of potential problems (i.e. battery is too low, brakes are getting worn, need to rotate tire quickly, and with great service. He always lets me know of potential problems (i.e. battery is too low, brakes are getting worn, need to rotate tires on next oil change, etc.) and he follows up on these things so that my car is always safe. I appreciate his honesty and fast, quality service! More

Did not have necassary parts to complete repair. the prices were high for regular maitenance work (oil change, filter changes etc). Charge of $40 for disposal was ridiculous. prices were high for regular maitenance work (oil change, filter changes etc). Charge of $40 for disposal was ridiculous. More

Attentive to my somewhat vague complaints about new noise 'under the hump'. Service diagnosed loose yoke and replaced shaft, curing the noise. Bill Hill kept me informed about the delay and expected turnarou 'under the hump'. Service diagnosed loose yoke and replaced shaft, curing the noise. Bill Hill kept me informed about the delay and expected turnaround of my Jeep. The shuttle driver (name I forgot) was safe and professional. More

Mr. Bill HIll is the GO TO Service Writter if you want it written up correctly the first time, and completed correctly the first time. written up correctly the first time, and completed correctly the first time. More

My service advisor was selling me on services that did not need to be done for another 60,000 miles according to the owner's manual and ignored services that could have been done to prevent larger repair not need to be done for another 60,000 miles according to the owner's manual and ignored services that could have been done to prevent larger repair bills. I feel a little screwed after simply taking my Jeep in for an oil change. Dis my research, got a few other opinions, and was not happy with the responses that I got, considering they were far different than that of my service advisor. More

I really appreciated the way the William Hill treated me as a client. I know these service advisors are busy but, in my opinion, he made me feel like I was the only customer he was working with. He called as a client. I know these service advisors are busy but, in my opinion, he made me feel like I was the only customer he was working with. He called me twice to give me status updates which I appreciated. He also went over what was done and brought me the car when it was finished. This may seem like small stuff but it is pretty impressive. More

Always great service! I would recommend the dealership to friends and family for new sales and maintenance, service, and general repairs. We travel from Central Phoenix for the best service! friends and family for new sales and maintenance, service, and general repairs. We travel from Central Phoenix for the best service! More

Friendly service by Bill Hill...short waiting time and Friendly service by Bill Hill...short waiting time and very good job...Overall I've had very good experiences with Airpark Dodge and would highly rec Friendly service by Bill Hill...short waiting time and very good job...Overall I've had very good experiences with Airpark Dodge and would highly recommend... More

Bought a used 2005 jeep cheroke about 2 months ago, sales experience was not too bad, but service center at this dealer was a knightmare. We live in Goodyear and my wife had to drive cross town for service o experience was not too bad, but service center at this dealer was a knightmare. We live in Goodyear and my wife had to drive cross town for service only to be told by David in service that our jeep warranty was not in the system, David treated my wife with great disrespect and made her feel like she did not know what she was doing, my wife left the dealer in tears. This is very disappointing coming from a big dealer like Airpark. The following day I made the 30+ mile jurney back to the dealership, and took care of the problem and got the Jeep fixed, but I beg everyone in the market: Please avoid Airpark Jeep. After they sell you your car/truck you will seize to exist to them. I was in the market for the new 2012 wrangler, but I went down to Moore Chrysler Jeep and bought it there recently. I had a great experience at Moore, will not ever go back to Airpark...DO NOT BUY AT AIRPARK!!! very rude group of people without any respect for customers. More

had radio replaced. radio had to be ordered and was told I would get a call when it came in. never received call; i ended up calling them. once it was in all went well I would get a call when it came in. never received call; i ended up calling them. once it was in all went well More