Airpark Chrysler Jeep Dodge RAM - Service Center

Jeep service We had an engine warranty issue while vacationing in Scottsdale. Our service advisor told us to go to the dealership and have it taken care of. We too We had an engine warranty issue while vacationing in Scottsdale. Our service advisor told us to go to the dealership and have it taken care of. We took it to Airpark Chrysler Jeep and was taken care of immediately. We brought it in at 3PM and they needed it overnight. Airpark has an arrangement with Enterprise around the corner for $35 per day. I was surprised to get the phone call the next morning by 10:30 AM that it was done. Since it was under warranty it didn’t cost us a thing except for the $35 for the rental. Outstanding service and extremely prompt. We’re very happy with Airpark and recommend it highly. More

Sheila Keilman Saved The Day When I arrived for my oil change and tire rotation they had no record of my appointment. As this was my second attempt to get in I was just going to When I arrived for my oil change and tire rotation they had no record of my appointment. As this was my second attempt to get in I was just going to go somewhere else. Just then Sheila came along and I explained my problem and just asked that they turn my Ram around so I could leave! She replied, “Sir you are here and I am going to get you taken care of now. What do you need? “Ok, I said, I need an oil change, tires rotated, and I have 2 recalls to take of. “How much time do I have?” She asked. “Two hours, I said Well she got the paperwork done and she helped me find the wheelchair ramp and walked me to the waiting room. Two hours later she came and got me and since I had not been there before she helped me to find the cashier who by the way was also really nice. As long as Shiela is there I will be a customer. She really saved the day for me. Thanks Sheila. I was the guy with the walker and the white Ram 1500 Limited. More

Customer satisfaction notice U53 Jason the service advisor was professional taking my call and setting up my appointment, he understood my concerns and expectations. On the appointmen Jason the service advisor was professional taking my call and setting up my appointment, he understood my concerns and expectations. On the appointment date, Jason was there to greet me, he and the rest of the service department exceeded my expectations.The repair was done quicker than anticipated, the also gave my truck a wash. Thanks Jason and crew. More

Fast and Efficient Excellent Service! I brought our 2018 Jeep Grand Cherokee and our 2017 Dodge Challenger in for regular service, oil change, tire rotation, inspection, Excellent Service! I brought our 2018 Jeep Grand Cherokee and our 2017 Dodge Challenger in for regular service, oil change, tire rotation, inspection, etc. The Jeep also had a safety recall that needed to be taken care of. Service advisors Charlie Brummett and Derrick Parra were a pleasure to work with, even though I had to reschedule an appt. at the last minute. They gave realistic time frames and kept my husband & I updated on the service progress in real time. Thank you! More

Customer Service Trust, where your vehicle is concerned, is of utmost importance. whether you are going to drive 100 miles or a thousand; you want to do so relying on Trust, where your vehicle is concerned, is of utmost importance. whether you are going to drive 100 miles or a thousand; you want to do so relying on your vehicle to deliver the performance and reliability. Airpark Chrysler Jeep, "George Chacko", has a staff to deliver your requirements and the guidance where you may be lacking. and wonderful popcorn. A multi functional customer service area (areas) should you desire to wait. If you REALLY need service - Airpark Chrysler Jeep is the place to Go. More

Sheilah Keilman ! I highly recommend the Airpark Dodge Chrysler Jeep Service Department. Sheilah Keilman, the customer Relations Manager was the BEST! On Monday, Januar I highly recommend the Airpark Dodge Chrysler Jeep Service Department. Sheilah Keilman, the customer Relations Manager was the BEST! On Monday, January 28, 2019, Sheilah took such a concerned interest to assure my husband and I were very well taken care of for the service of our vehicle. Sheilah should be commended for her outstanding Customer service. Thank you so much, Sheilah.....it certainly was our pleasure to meet and work with you. All the best, John and Donna Biczo More

Service review Took several minutes to get recognized/greeted but once that happened the experience was pleasant and painless. The service tech explained in detail w Took several minutes to get recognized/greeted but once that happened the experience was pleasant and painless. The service tech explained in detail what was needed and walked through what was being done and finished in expected time frame. Would recommend the service department -not so much sales department. More

2004 Jeep Wrangler oil leak On arrival sat for about 5 minutes in carport before being acknowleged...otherwise everyone was helpful and courteous. Micah, my advisor was helpful. On arrival sat for about 5 minutes in carport before being acknowleged...otherwise everyone was helpful and courteous. Micah, my advisor was helpful. Was very worried after a $2500 service that my Jeep still leaked but have been advised it was residual oil that leaked out. Only recomendation in retrospect is the initial slow greeting, even if otherwise occupied I think I would have felt welcomed if someone had taken a moment, sooner to let me know they saw me. More

10 out of 10 I personally purchased a Jeep Wrangler, and Ram 4x4 from Damon at this dealership. I have purchased 5 additional vehicles for 2 business over 4 years I personally purchased a Jeep Wrangler, and Ram 4x4 from Damon at this dealership. I have purchased 5 additional vehicles for 2 business over 4 years from John in the commercial sales department. Excellent service and knowledgeable staff every time! Recently I brought my personal Ram in for some minor warranty service and Jason was extremely helpful. The vehicle took a little longer to finish due to parts not in stock, and they took care of my additional day of rental expense as well. They found me a better finance rate than my own credit union, and have taken care of several other friends I’ve sent in. I don’t believe dealships like this exist anywhere else. On a 5 star rating I give them 10. Keep up the great work! Nick Martin - Scottsdale AZ More

Great Service Had a minor recall to reprogram a fuel modulator. I believe the online estimate was 90 minutes. They were done in less than 30 minutes. Had a minor recall to reprogram a fuel modulator. I believe the online estimate was 90 minutes. They were done in less than 30 minutes. More