Airpark Chrysler Jeep Dodge RAM - Service Center
Scottsdale, AZ
377 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center
I have purchased my Van from Ed Moses Dodge dealer in 2005 and it has been servised at the dealership ever since. The dealership has changed name and is now Airport Dodge but I am still taking my car the 2005 and it has been servised at the dealership ever since. The dealership has changed name and is now Airport Dodge but I am still taking my car there anytime it needs anything. More
Thank you for a pleasant visit. Thank you Chris for handling everything. My first service visit to Airpark since purchase new in 2009. Very satisified overall with the visit. handling everything. My first service visit to Airpark since purchase new in 2009. Very satisified overall with the visit. More
From Sales to Parts to Service, Airpark has them all covered and they do it right! I stopped in for a routine oil change and a little work on my Wrangler's exhaust. Chris welcomed me, showed genuine co covered and they do it right! I stopped in for a routine oil change and a little work on my Wrangler's exhaust. Chris welcomed me, showed genuine concern for my needs and called me when it was done. Thank you Chris! More
My guy (cant remember his name because I'm always assigned a new one),was very personable and friendly, the day was extremly busy but he didn't show stress. assigned a new one),was very personable and friendly, the day was extremly busy but he didn't show stress. More
Mike Santana was rude, condescending, and combative. He lacks communication skills and did not follow through with anything that he told me. I had an appointment scheduled for 1pm on Friday and my car was lacks communication skills and did not follow through with anything that he told me. I had an appointment scheduled for 1pm on Friday and my car was not even looked at until 4:45pm on Saturday. I am completely dissatisfied with my experience and Mike Santana's customer service. Terrible. More
5 plus years of a successful service relationship at Airpark is the reason I bought my new GC Overland Summit at the same dealership. I have owned 4 Jeeps and over the years have worked with 8 dealers i Airpark is the reason I bought my new GC Overland Summit at the same dealership. I have owned 4 Jeeps and over the years have worked with 8 dealers in 6 states. Airpark has, by far and away, the best service department I have encountered in the last 22+ years! A quality team that gets it right the first time and is fair while doing so says it all. Barry Bingham More
I have leased a Chrysler 300C, since July 2010. I love the styling and size of the car, but the computer system has not worked right,since I got it. Yesterday they put in a new computer and gave me a new the styling and size of the car, but the computer system has not worked right,since I got it. Yesterday they put in a new computer and gave me a new set of keys(second time for the keys). They rerturned the car, but the car will not start with the push button, the drivers window still goes up 10 inches and comes down, the trunk will not release by pushing the button in the back, and the car door does not open when you press the button on the door handle. Whether this continues to be the lousy computer or it was returned without being properly set up is irrelevant. The fact remains that I have spent way too much time over the yeear and a half that I have had this car in the shop, because of the computer does not work or just driving a car that does not live up to the standards it should. More
My service advisor, Chris Barbian, went above and beyond in getting the work done on time and even went the extra mile getting an aftermarket part to fit that they didn't even install. HIGHLY RECEOMMENDED! in getting the work done on time and even went the extra mile getting an aftermarket part to fit that they didn't even install. HIGHLY RECEOMMENDED! More
This is the 3rd time I have brought my car in for the same issue. Each time I am told it is something different; parts are VERY pricey. I did replace one myself for much less money. This last visit, t same issue. Each time I am told it is something different; parts are VERY pricey. I did replace one myself for much less money. This last visit, they were telling me the same part (Mass air flow sensor) was bad. Kept car overnight with no offer of rental and next day told me it was the EGR valve and that cost was over $800. If I had said yes to air flow sensor that too was pricey and wouldn't have solved the issue. Turns out diagnostic fee was not even removed from price of repair when I checked receipt. I call another shop and they can do same repair for 1/4 of the price. I understand you need to make a profit but this is crazy. David was not available when I picked up car on Friday but gentleman who helped me explained diagnosis process. Not sure if you are following what computer says, that the problem has not been correctly identified after 3 visits. More