Airpark Chrysler Jeep Dodge RAM - Service Center

Kyle was absolutely terrific! He is always personable, knowledgeable, and honest. I so deeply appreciate being able to talk to someone who knows exactly how to solve a problem. He is always personable, knowledgeable, and honest. I so deeply appreciate being able to talk to someone who knows exactly how to solve a problem. Thank you! More

Thank you for the excellent service of my car and taking care of the issue care of the issue More

Great Service on getting the recall done timely and telling me that I don't need new breaks when another company told me that I did. telling me that I don't need new breaks when another company told me that I did. More

Richard in service reception is a great guy. Felt good professional service, with thanks. Ken Waddell Felt good professional service, with thanks. Ken Waddell More

Shawn Hofman was great had my issue taken care of quickly and without any issues. and without any issues. More

Took care of vehicle service and used good sense to service what was needed to take care of the vehicle. service what was needed to take care of the vehicle. More

Friendly and helpful. Fast service. Responsive on text and phone. Acknowledge me when I arrived. Fast service. Responsive on text and phone. Acknowledge me when I arrived. More

John Otero was professional friendly and committed to taking care of my issues and made sure I was happy He is now my service advisor taking care of my issues and made sure I was happy He is now my service advisor More

For 14 years i have been taking my Challenger to Airpark for service and repairs. This time i am extremely disappointed and have had the worst service adviser ever! Richard Small told me that if brought my for service and repairs. This time i am extremely disappointed and have had the worst service adviser ever! Richard Small told me that if brought my car in on Friday and left it over the weekend, it would be repaired and i could pick it up Monday. That was the first lie. When i messaged and asked the status of my car his reply was " stand by". Not what a car owner wants to hear. Finally, Monday after me hounding him for an answer he tells me the part needs to be ordered, it would be in Tuesday and installed and the car would be ready Wednesday. Nope! Wednesday, i was told the car needs another part and that would be ordered and installed Thursday and car would be ready for pick up. Another lie. Many "stand by"s later, i finally handed my husband the phone and said he is jerking me around and you talk to him! Trust me, my husband an old mechanic and Vietnam Vet has a temper and not happy with the stand by replys called Richard Small who did not tell my husband to stand by and assured him the car would be ready by Friday. Another lie. Friday came, now my car is being held for one whole week, and only suppose to be over the weekend--husband again phoned stand by Small and was told the car is not ready and the part has not arrived. Long story made short is husband told stand by Small to be sure the car is ready because we were coming to pick it up and bring it home and go else where to get it repaired . Sad to say the service dept. use to be a very good place to take my Challenger, and we have had very good, caring advisors and i have lost faith in this dealer ship and really not happy by the way i was treated by Richard Small the worse service adviser ever! By the way, the other lie was i had NO new parts installed in my car at all. All was done was oil change. Plus! I also had an e-mail of a multi point inspection done of my upholstery, carpets, brakes were checked , plus everything that was not under the hood checked over of which i certainly did not ask for nor want and then after that an e-mail of the person Gab who buys pre-owed cars that come in for service and since i brought in a Challenger , if she gave me the correct number would i be interested in selling it? Sounds a little "fishy" to me, and very disrespectful of someone wanting to buy my car that i have NO intention of selling and then Richard Small and his stand by attitude not being honest with me. I am sure there are honest service advisors that work there, i happen to get one that is not ane sad to say, my Challenger will not go back there. More

Gladiator for its oil change. Came in at 2pm on August 26th, and like I always do, removed my pistol from the holster I have down by the gear shifter, and put it deep in the cent Came in at 2pm on August 26th, and like I always do, removed my pistol from the holster I have down by the gear shifter, and put it deep in the center console, and covered it. When I picked up the vehicle, the first thing I always do is put it back, so it's within reach. Well, it wasn't there. Called the Scottsdale PD, and they came out and filed a police report, but im sure it's well gone now. It's frustrating & sad that someone would do such a thing. If you're bringing in for service, I'd recommend leaving nothing of value in your vehicle. More