Airpark Chrysler Jeep Dodge RAM - Service Center
Scottsdale, AZ
377 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center
Great customer service My service advisor John was extremely helpful and kept me informed on what was going on with my car. I wouldn't go anywhere else! My service advisor John was extremely helpful and kept me informed on what was going on with my car. I wouldn't go anywhere else! More
Warranty Work and Inspection/Diagnostic Easy to schedule, no cars to loan, no uber service offered, was there to get a dealer quote on various items and have exhaust manifold/leak repaired. Easy to schedule, no cars to loan, no uber service offered, was there to get a dealer quote on various items and have exhaust manifold/leak repaired. This was clearly a warranty item! Service pro originally told me it would cost over $500...which fet kike a fishing expedition to be quite honest. The part of the warranty that covered it was “found” after I stated this is a known problem, part of the powertrain, and within the manufacturer’s mileage limit. A little skeptical about going back for other warranty work...and would recommend to others who know how and what queztikns to ask...but not to a novice vehicle owner. I also have an issue with ANYBODY coaching high scores on satisfaction surveys...a practice that I believe should be discontinued... The service was good, they fixed the problem, gave me a quote for other items, but did nothing I would exclaim as above average. More
a great experience This dealer provides an overall very pleasant experience for service. Great waiting area, frequent status updates and friendly service. Work was diagn This dealer provides an overall very pleasant experience for service. Great waiting area, frequent status updates and friendly service. Work was diagnosed and repaired in reasonable time. More
Airbag Recall Setup appointment w/Bob in service, Tech & Bob could not have been nicer. Will definitely do business again here. Bob took me to the Express Lane Mg Setup appointment w/Bob in service, Tech & Bob could not have been nicer. Will definitely do business again here. Bob took me to the Express Lane Mgr for introduction for future needs. Very impressed More
Great dealership to care for my truck I enjoy bringing my Truck into the dealership. They are always helpful courteous and professional in taking care of my needs and my vehicle. When I p I enjoy bringing my Truck into the dealership. They are always helpful courteous and professional in taking care of my needs and my vehicle. When I pick it up it is repaired it is clean and ready to go. I brought my truck in for warranty issue and they took care of it right away, told me exactly what was done. And had it ready for me when promised. More
warranty repair Everything was done very well, including making sure any hidden problems were solved. Doug Chapman was very attentive, keeping we advised of progress Everything was done very well, including making sure any hidden problems were solved. Doug Chapman was very attentive, keeping we advised of progress and interfacing with the warranty company. The results would not have been nearly as good without him. Kudos More
First visit to the service department We recently moved to the area and needed work done our '15 Grand Cherokee. John Marino, the Service Department Rep was very helpful and the service w We recently moved to the area and needed work done our '15 Grand Cherokee. John Marino, the Service Department Rep was very helpful and the service was completed promptly. I was very satisfied and will use them for any service needs in the future. More
CD Player Service Dept was very professional, Knowledgeable and efficient. Jason and his crew were very helpful in explaining what had happened. The shuttle dr Service Dept was very professional, Knowledgeable and efficient. Jason and his crew were very helpful in explaining what had happened. The shuttle driver was very accomadating. More
Great Service Experience My entire experience in having my vehicle serviced by Airpark was excellent. It was so easy making an appointment, my vehicle service was performed co My entire experience in having my vehicle serviced by Airpark was excellent. It was so easy making an appointment, my vehicle service was performed correctly and in a timely manner and I was treated like a valued customer. I highly recommend Derrick and Airpark. More
Thank you Was able to make appointment with staff for service even though my service manager was attending to other clients. Just overall a very nice experience Was able to make appointment with staff for service even though my service manager was attending to other clients. Just overall a very nice experience, Doug Chapman is great to deal with. More