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Airpark Chrysler Jeep Dodge RAM - Service Center

Scottsdale, AZ

4.4
480 Reviews
Call Service Center (877) 674-8191

480 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center

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March 14, 2025

Anthony was very good. He was a great with communication. First time I picked up can, a gentleman offered to wash for me! More

by lzeilinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Mar 18, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback! We're thrilled to hear that Anthony provided great communication and assistance. It's wonderful to know our team goes the extra mile. We appreciate your support and hope to see you again soon!

March 13, 2025

John Otero is always very responsive which makes the service visits convenient and quick. Thanks! More

by bensemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Otero
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Mar 14, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

It's great to know that John's timely responses made your service experience smooth and efficient. Thank you for your positive feedback!

March 13, 2025

The employees at Airpark are very helpful and the service is always great and satisfactory. More

by h_braziksmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Mar 14, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We're delighted to hear you found our employees helpful and our service consistently great. Your satisfaction is our priority, and we appreciate your kind words. Thank you!

March 13, 2025

John is a great service advisor to work with. He keep us informed while the Jeep was in the service center. More

by southwestdesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Otelo
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Mar 14, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for acknowledging John's great service. We're glad he kept you updated while your Jeep was in our service center. We appreciate your positive feedback!

March 07, 2025

Malcolm is beyond amazing! I loved the moment I contacted him for his extraordinary services and to keep me in the loop every bit of the way. I highly recommend Malcolm! More

by JYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm
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Mar 10, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

It's fantastic to know that Malcolm exceeded your expectations with his service and communication. We're proud to have team members who prioritize keeping customers informed, and we're grateful for your positive feedback and recommendation. Thank you!

March 06, 2025

Very helpful. Very thorough. Had no problem doing some extra work to diagnose and fix the issues. More

by andrewrizzo2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
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Mar 07, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks, Andrew! We're thrilled to hear you found our service helpful and thorough. Our team is always ready to go the extra mile to ensure everything runs smoothly. Your feedback is greatly appreciated!

March 06, 2025

I live in Texas and we are here every year for two weeks every year. Every time I have used your service department they have been top notch. I only wish I lived closer. More

by wknabenshue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Otero
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Mar 07, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We’re thrilled to hear you consistently have a great experience with our service department! Your loyalty means a lot to us, and we’re glad we can keep you coming back, even from Texas. Looking forward to seeing you again next year!

March 05, 2025

Job was billed higher than quoted. Nothing seems to go smooth. Poor techs. Poor commincation. More

by richiekaizen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tech
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Mar 06, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We strive for high standards and it seems we fell short in your case. Please reach out to Jim Cole, Service Manager, at 480-607-8580 to discuss your concerns further.

March 05, 2025

The problem was misdiagnosed as a bad clutch with a $6,000 repair estimate not covered by warranty. A second review by a second shop revealed the issue as a shift linkage covered by warranty. Will nev More

by Bamannn
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We apologize for the misdiagnosis regarding your vehicle's issue and the inconvenience it caused. We strive to provide accurate assessments and appreciate your feedback. Please reach out to Jim Cole, Service Manager, at 480-607-8580 to discuss this matter further.

March 04, 2025

Airpark Chrysler Jeep was easy to work with and fixed my work van which had a very difficult wire issue going on. Gary communicated with me throughout the process and kept me up to date. I highly recommend More

by Stacia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
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Mar 06, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Stacia, thank you for your fantastic review! We're thrilled to hear that Gary provided excellent communication and support during the repair of your work van. Your recommendation means a lot to us, and we're here to help anytime you need!

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