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Airpark Chrysler Jeep Dodge RAM - Service Center

Scottsdale, AZ

4.5
373 Reviews

373 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center

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November 16, 2024

The service takes 1 week to be done, I have to be calling them to get an update. And even calling my agent never answered my calls. It was a really bad experience More

by Michelle Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary
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Nov 19, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Michelle, it’s concerning to learn that you had to wait a week for your service to be completed and struggled to get updates or responses. We understand how important timely communication is and want to address this situation further. Please reach out to Jim Cole, our Service Manager, at 480-607-8580 to discuss your experience in greater detail.

November 15, 2024

Service advisor was extremely helpful. He worked with the extended warranty company to get my very costly repairs covered. Kept me informed and was honest and upfront about potential issue More

by LAURA.WILDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Otero
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Nov 18, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you, Laura! We’re thrilled to hear about your positive experience with our service advisor. Keeping our customers informed and ensuring they get the best support is our priority. We appreciate your feedback and look forward to assisting you again in the future!

November 15, 2024

Kimberly was able to quickly connect my vehicle to the sales department “We Owe” and was satisfied in one day. Very happy! More

by gantle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
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Nov 18, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you! We're thrilled to hear that Kimberly made your experience smooth and satisfying. Your happiness is our priority, and we appreciate you sharing your positive feedback!

November 14, 2024

Great communication and understanding of service to be done. Good service equals customer satisfaction always. More

by marslarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Small
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Nov 15, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks! We're thrilled to hear you had a positive experience with our communication and service. Your satisfaction is our top priority, and we appreciate your feedback!

November 13, 2024

Everything went smoothly. Our service advisor kept us well-informed throughout the process and provided updates on the work being done on our vehicle. More

by SULTAN WASHINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember. He sat to the right side of the service advisor building
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Nov 14, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks, Sultan! We're thrilled to hear everything went smoothly and that our service advisor kept you informed. Providing excellent communication is a top priority for us. We appreciate your feedback and look forward to assisting you again!

November 12, 2024

They took my vehicle in on time, I was treated very nice. They did an excellent job with what they were tasked to do, and it only took a few hours and my vehicle was ready. More

by jbpatrizi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Nov 13, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience! We're thrilled to hear you had a seamless visit and that our team took great care of your vehicle. Your satisfaction is our priority, and we appreciate your kind words!

November 12, 2024

Great service advisor in Kyle Heckathorn! Alway on time and very clear in his communications ..thanks More

by lchavez28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Heckathorn
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Nov 13, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks! We’re thrilled to hear about your positive experience with Kyle. Clear communication and timely service are our priorities, and it’s fantastic to know we’re hitting the mark. Your feedback means a lot to us!

November 11, 2024

John Otero @airpark Jeep is great to deal with. Honest and reliable. Would recommend him without hesitation. More

by DRJAMESESMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Otero
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Nov 12, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with John Otero. Honesty and reliability are what we strive for, and your recommendation means a lot to us!

November 11, 2024

Airpark Jeep always does a great job both in communicating along the way and in their knowledge and skill level in fixing any issues with my Jeep. More

by candace10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gatta
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Nov 12, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for your fantastic review, Candace! We're thrilled to hear that our communication and expertise have made a positive impact on your experience. Your Jeep is in good hands with us, and we look forward to serving you again!

November 11, 2024

Kyle our service representative is conscientious thorough and a really nice person. Would recommend this dealership to everyone. More

by RICKLSCHOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Heckekthorn
Report | Print
Nov 12, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback, Rick! We're thrilled to hear that Kyle provided you with such great service. Your recommendation means a lot to us, and we look forward to welcoming you and others back to our dealership soon!

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