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Airpark Chrysler Jeep Dodge RAM - Service Center

Scottsdale, AZ

4.5
504 Reviews

504 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center

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November 01, 2024

Richard is the best! Communicates well and does everything to get my vehicle in and out as fast as possible. More

by carajforman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 04, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the awesome feedback! We're thrilled to hear about your positive experience with Richard. Our team takes pride in efficient service, and it’s great to know that it made an impact. We look forward to serving you again!

October 31, 2024

I always ask for Kyle as my advisor. He is professional and courteous. He always let's me know what exactly is needed and never tries to upsell. More

by cvsusi2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Heckathorn
Nov 01, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your wonderful feedback! We're glad to hear that Kyle consistently provides you with professional and courteous service. His honesty and transparency are truly valued, and we’re grateful to have him on our team. We look forward to serving you again!

October 31, 2024

Never received a call when done . When I finally called to see if done I was told "ready , pick it up" , and five min later I received a text saying more service recommended for 30K m More

by honurock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim . and others
Nov 04, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We sincerely apologize for the communication issues you experienced regarding your service appointment. Your time is valuable, and we understand how frustrating this situation must have been. Please reach out to Jim Cole, our Service Manager, at 480-607-8580. He would be more than happy to address your concerns and ensure that we improve our communication going forward. Thank you for bringing this to our attention.

October 30, 2024

Explained work to be performed, got the vehicle in as soon as possible and called as soon as it was ready More

by duncansdd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Mahon
Oct 31, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience, Duncan! We're thrilled to hear you were satisfied with our service and communication. Our team is dedicated to providing prompt and clear updates, and it’s great to know we hit the mark. We appreciate your support!

October 30, 2024

Richard was attentive and responsive. X X X X X X X X X X X More

by RMCCABE1547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Smart
Oct 31, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic review! We're thrilled to hear that Richard provided you with attentive and responsive service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

October 29, 2024

Service was prompt, as promised, and was done in a timely manner. Would highly recommend them for all your service needs More

by jimcombs42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Oct 30, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the awesome feedback, Jim! We're thrilled to hear you had a great experience with our service. Your recommendation means a lot to us, and we look forward to helping you again in the future!

October 29, 2024

Fast and efficient. Work done on time. Checking in and out was a breeze. Good job. More

by m.olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Wonner
Oct 30, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback! We're thrilled to hear you had a smooth experience with us. Our team works hard to ensure everything runs efficiently, and it's great to see that reflected in your visit. We look forward to serving you again!

October 29, 2024

My service writer is excellent. Service is great and efficient. They greeted me promptly and had me on my way. More

by GREGC6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 31, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback, Greg! We're thrilled to hear that our service writer made your experience smooth and efficient. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. Looking forward to serving you again!

October 28, 2024

John Kennedy was helpful and addressed all issues during call. John provided information regarding our next service call as well. More

by jw.hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John kenney
Oct 29, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback! We're thrilled to hear that John Kennedy was able to assist you effectively and provide useful information. We appreciate your support and look forward to continuing to serve you in the future!

October 28, 2024

Phil is personable. He keeps the customer well informed of every step of service being performed. The service center is well maintained, the lounges are very comfortable More

by barbaraemery77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Mahon
Oct 29, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks, Barbara! We're thrilled to hear you had a great experience with Phil and our service center. Your feedback about the sign is valuable, and we'll certainly look into it. We appreciate your support and hope to see you again soon!

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