Airpark Chrysler Jeep Dodge RAM - Service Center

Worst Rip-Off Place I Have Ever Been To! I have only been to this rip-off place once. VERY UNHAPPY with any service or results of the alleged work that was done. In reading most of their rec I have only been to this rip-off place once. VERY UNHAPPY with any service or results of the alleged work that was done. In reading most of their recent reviews....I wonder how much the salesmen paid for the positive comments? It’s either this or there was a major turn around in management....you be the judge as my Pappy always told me..... “You can’t change the spots on a leopard”. Would I return? When xxxx freezes over! Get ripped-off once...shame on you. Get ripped-off twice...shame on me! More

Fast A/C Repair, Needed Quick Service; THANKS to Mike Doyon Lost our A/C (2012 Jeep GC) while about 100 miles out on our way into Scottsdale in 104-105* temps. Fortunately, Airpark Jeep's Service Dept was open Lost our A/C (2012 Jeep GC) while about 100 miles out on our way into Scottsdale in 104-105* temps. Fortunately, Airpark Jeep's Service Dept was open on Sat. We were also lucky to get Service Advisor Mike Doyon. We explained we only had a few days in town and Mike responded. He gave us an appointment for Tuesday. They found a major problem and were able to get the part and complete the repair by the Wednesday. Mike coordinated the work and kept us fully informed. The entire dash and steering wheel had to be taken out and then replaced. The work was completed and everything worked perfectly. The technician did a great job; everything was neat and clean with no evidence that such a major repair had been made. This was a great experience! Thanks Mike Doyon and staff! More

Great service Originally took my truck in for an oil change and a recall. During the inspection the tech found an issue with the front axel. They worked with me on Originally took my truck in for an oil change and a recall. During the inspection the tech found an issue with the front axel. They worked with me on price and with an outside extended warranty that I had bought. They did great work I am very happy with results of service and cost. More

Solved my problem, I'm not crazy 2013 Durango Citadel Hemi John Marino listened to me and took care of my strut issue. THIS dealership has my service work here on out be cause of you! Thank you John Marino listened to me and took care of my strut issue. THIS dealership has my service work here on out be cause of you! Thank you More

Sweet and Sour It took a long time to repair my new Jeep but the issue was parts from Jeep. Airpark did most everything possible to complete the repair including gi It took a long time to repair my new Jeep but the issue was parts from Jeep. Airpark did most everything possible to complete the repair including giving me a loaner More

Quick and excellent service I originally was going to take my brand new 2018 Jeep to Autonation because my Jeep would not start, which I had towed, but they said it would be at l I originally was going to take my brand new 2018 Jeep to Autonation because my Jeep would not start, which I had towed, but they said it would be at least 4 days before they could look at it since they were so busy. Airpark took me the same day without an appointment and my Jeep was ready the same day. George was professional, knowledgeable, took care of my Jeep quickly and provided excellent service. I'll definitely refer family and friends to visit Airpark and see George in service and be coming back and will use this as my dealership of preference. More

Great job! Great experience. Checked me in, went over all of the services I needed, scheduled uber to take me to work and picked me up. They did a great job. Great experience. Checked me in, went over all of the services I needed, scheduled uber to take me to work and picked me up. They did a great job. More

Customer service as it should be! From the scheduling, to shuttle assist, to standard oil servicing and a recall, through payment of the bill, I was treated with respect and as though From the scheduling, to shuttle assist, to standard oil servicing and a recall, through payment of the bill, I was treated with respect and as though I was the only customer of the dealership. Mt service Advisor Jon Kenney was professional and knowledgeable and willing to fully explain the procedure and the process. Even when I inquired as to whether the dealership had a military discount as standard operating procedure, he was willing to ask the proper authorities, I've been using this dealership since relocating to Arizona three and a half years ago; and will continue that relationship, while recommending it's service, More

Customer Service My Service Advisor Mike Doyon providesd excellent service! He communicated with me every step of the process and delivered the vehicle at the schedule My Service Advisor Mike Doyon providesd excellent service! He communicated with me every step of the process and delivered the vehicle at the scheduled time. He made sure the vehicle was washed following a monsoon storm! More

Poor customer service They forgot about me! They had dropped me off down the road while I waited. John stated it would take 1.5 - 2 hours. John stated that he would call They forgot about me! They had dropped me off down the road while I waited. John stated it would take 1.5 - 2 hours. John stated that he would call me when my vehicle was ready and send an Uber to get me. Two hours into waiting, I called my service advisor. No return call. I called back 20 minutes later. Still no call back. I called a 3rd time. No one available to speak with me. I then took it upon myself to call an Uber to take me to the dealership. Upon arrival, I learned that my vehicle had been completed at 3:11pm. I was now 4:45pm. The service advisor, John Kenney, never returned my call (s). Never acknowledged me when I arrived at the dealership - me, clearly upset. The lady in the office was kind (D. Sandoval) and tried to help. More