Airpark Chrysler Jeep Dodge RAM - Service Center
Scottsdale, AZ
377 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center
Very Cooperative and Friendly! Charlie, the service rep was very kind, friendly, helpful and in touch with me the entire process of my car being serviced! I really liked how they ca Charlie, the service rep was very kind, friendly, helpful and in touch with me the entire process of my car being serviced! I really liked how they called for a ride to get me home, and to pick me up to get my van when my service was complete! That was cool! Above and beyond assistance! The van runs well, and so happy that the part of the engine that failed was under warranty!!!!!!!!!!!!!!!! More
Recalls Came in for recalls on my car ... I had no appt.was helped right away... car was delivered as promised... will return for future work to be done. Came in for recalls on my car ... I had no appt.was helped right away... car was delivered as promised... will return for future work to be done. More
so far it has been great! Working for dealerships in my past I can speak from the inside and so far I will stay with Airpark for all my service needs. They are professional and Working for dealerships in my past I can speak from the inside and so far I will stay with Airpark for all my service needs. They are professional and quick. My service writer was very nice and followed through with everything he promised 100%.! Thanks Airpark Dodge Ram for your excellence! More
Great job Jason listened to my problem,didn't give me the run around, explained what is was going to do and did it. I went to a different dealer and all I got Jason listened to my problem,didn't give me the run around, explained what is was going to do and did it. I went to a different dealer and all I got was the runaround, needless to say AIRPARK CHRYSLER will be the new dealer I will bring my car to. More
Excellent I found my advisor and the staff to be very helpful and courteous. I was very comfortable with my experience and i will be returning. I found my advisor and the staff to be very helpful and courteous. I was very comfortable with my experience and i will be returning. More
Perfect! They diagnosed a difficult problem quickly. It was expensive but they delivered on time and it cost what they said it would. My rep, Michael Doyon com They diagnosed a difficult problem quickly. It was expensive but they delivered on time and it cost what they said it would. My rep, Michael Doyon communicated with me every step of my multi-day experience. He seemed genuinely interested in keeping costs down and communication up. More
How about listening to your customers! Made an appointment online, checked all items that apply. #1 fix tire pressure, light is on. #2 oil change, #3 There was some kind of pulsating, poss Made an appointment online, checked all items that apply. #1 fix tire pressure, light is on. #2 oil change, #3 There was some kind of pulsating, possibly the tire out of balance. Other incidental items were a 2 recalls and a multi point check, low priority. Gave service advisor same list when I arrived at my appointment time. Called service advisor at 12:30pm to check on car, left a message. She called me back 1 hour later completely unprepared, asked her about my top 3 items she did not know. She called me back about 3:00pm said the car would be ready by 4:00pm, again I asked about my top three items, again unprepared, she only new the oil change was done. I arrived to pick my car up at 5:00pm, waited for 10 minutes, they paged her 3 times, the she stood 50 feet in front of me laughing it up with another employee for another 5 minutes before she finally went to her office to get my paperwork. They did not fix the tire pressure light or address the pulsing issue. She apologized and said she would come pick my car up at my office. I told her I have to look at my schedule so call me first thing in the morning. She has not called me back. Not happy my time was wasted and the car is not fixed. More
Very pleased with the service! Our Jeep was towed into the dealership after the service department closed on a Friday night. Saturday morning we were contacted and told what had to Our Jeep was towed into the dealership after the service department closed on a Friday night. Saturday morning we were contacted and told what had to be done and when it would be ready to pick up. We picked up the Jeep on Monday. Great job and thank you to Chad Blatt and the service department team. More
Much better service than GMC Dealership Really loved Chad who was very patient and helped me get my truck back in time for an important trip. Thank you very much for your help! Really loved Chad who was very patient and helped me get my truck back in time for an important trip. Thank you very much for your help! More
Great service experience!!!! I recently brought my ram in for some recall work, oil change, rotation, etc. When I first arrived I told my service writer that I needed to be on the I recently brought my ram in for some recall work, oil change, rotation, etc. When I first arrived I told my service writer that I needed to be on the road by 2pm to pick up my son from school. I wasnt promised anything from him, but I was on the road at 1pm that day. I would highly recommend these guys,they go above and beyond for their customers and they care!! More