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Airpark Chrysler Jeep Dodge RAM - Service Center

Scottsdale, AZ

4.5
373 Reviews

373 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center

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November 23, 2024

My service advisor Kyle always provides an exceptional customer experience. He keeps me up-to-date on progress and communicates with me when the vehicle is ready. More

by cjphx86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
November 22, 2024

My vehicle was done when they said it would be. John Otero has always been great to deal with. More

by bladebumper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Otero
Report | Print
November 22, 2024

The service was completed quickly. I am very happy with everything & would recommend to anyone. More

by Hanleysinaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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November 22, 2024

Kyle was super helpful and made sure our new Jeep was taken care of. Thank you. More

by lynn.owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle was great!
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November 22, 2024

Our interaction with the staff was not friendly. We felt that our concerns were met with skepticism. Very transactional experience and we will find a different dealership to work with next time. T More

by akman7099
Recommend Dealer
No
Employees Worked With
John
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November 21, 2024

Anthony is amazing. He’s on top of things he’s punctual. He is polite. Pay him more and keep him forever. More

by Annetyleraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gotta
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November 21, 2024

Anthony and the service team are great I shared the issue, developed a plan and executed with no issue. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gatta
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November 19, 2024

outstanding service from John Otero. His communication was, as always first class. the vehicle was serviced promptly. More

by arthurhenry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Otero
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Nov 20, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks, Arthur! We're thrilled to hear you had such a great experience with John and our service team. Your feedback motivates us to keep delivering top-notch service. Looking forward to seeing you again!

November 17, 2024

Kyle always takes good care of my vehicle and keeps me informed of any issues found during the visit. The facility is clean and and the vending service is top notch. More

by vendmaster79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Nov 18, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks! We're thrilled to hear Kyle is providing excellent service and keeping you informed. A clean facility and great vending options are just part of our commitment to a positive experience. We appreciate your support and look forward to your next visit!

November 16, 2024

Started out accommodating and the issue was unable to be corrected after trying to replace multiple parts. Escalated to the service manager and he denied noticing the concern that myself, the service advise More

by Screenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim c
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Nov 19, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

We are committed to delivering honest and dependable service, and it's concerning to hear about the challenges you faced. Your detailed account helps us understand where we fell short in meeting your expectations. We value transparency and fairness in all interactions, and we regret that this was not the impression you received during your visit. For further clarification or resolution, we encourage you to reach out to Jim Cole, Service Manager, at 480-607-8580.

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