Airpark Chrysler Jeep Dodge RAM - Service Center

outstanding service from John Otero. His communication was, as always first class. the vehicle was serviced promptly. His communication was, as always first class. the vehicle was serviced promptly. More

Kyle always takes good care of my vehicle and keeps me informed of any issues found during the visit. The facility is clean and and the vending service is top notch. informed of any issues found during the visit. The facility is clean and and the vending service is top notch. More

Started out accommodating and the issue was unable to be corrected after trying to replace multiple parts. Escalated to the service manager and he denied noticing the concern that myself, the service advise corrected after trying to replace multiple parts. Escalated to the service manager and he denied noticing the concern that myself, the service adviser and technician all agreed to have noticed and that they had already Initiated 3 repairs on. Was told “that’s just how these trucks are” my the service manager. He tried to convince me that his diesel specific technician had told him my concern was standard. Had to get Chrysler involved and the issue was then fixed even though I was told “that’s just how these trucks are”. I would never recommend this dealership if you’re looking for honesty and integrity in the service department. More

The service takes 1 week to be done, I have to be calling them to get an update. And even calling my agent never answered my calls. It was a really bad experience them to get an update. And even calling my agent never answered my calls. It was a really bad experience More

Service advisor was extremely helpful. He worked with the extended warranty company to get my very costly repairs covered. Kept me informed and was honest and upfront about potential issue He worked with the extended warranty company to get my very costly repairs covered. Kept me informed and was honest and upfront about potential issues. More

Kimberly was able to quickly connect my vehicle to the sales department “We Owe” and was satisfied in one day. Very happy! sales department “We Owe” and was satisfied in one day. Very happy! More

Great communication and understanding of service to be done. Good service equals customer satisfaction always. done. Good service equals customer satisfaction always. More

Everything went smoothly. Our service advisor kept us well-informed throughout the process and provided updates on the work being done on our vehicle. Our service advisor kept us well-informed throughout the process and provided updates on the work being done on our vehicle. More

They took my vehicle in on time, I was treated very nice. They did an excellent job with what they were tasked to do, and it only took a few hours and my vehicle was ready. They did an excellent job with what they were tasked to do, and it only took a few hours and my vehicle was ready. More

Great service advisor in Kyle Heckathorn! Alway on time and very clear in his communications ..thanks Alway on time and very clear in his communications ..thanks More