Airpark Chrysler Jeep Dodge RAM
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Fred was just terrific! He is not at all the 'pushy Fred was just terrific! He is not at all the 'pushy salesman' type. Really put us at ease and helped us find the perfect vehicle. Fred is very p Fred was just terrific! He is not at all the 'pushy salesman' type. Really put us at ease and helped us find the perfect vehicle. Fred is very professional, friendly and very knowledgable about all of the vehicles as well. Sean was great to work with too! Sean really knows the products, offered them to me, made suggestions but ultimately didn't push me into product(s) that I didn't want. We really had an all around great experience. I'm 46 years old, have bought a lot of vehicles over the years and can honestly say that my experience at Airpark Dodge was the best by far! Thank you all for treating my wife and I so well. You can be assured that we will certainly purchase from Airpark Dodge again and without hesitation. Thanks again, David and Kris Bell. More
AIRPARK CHRYLSLER JEEP WAS THE VERY BEST CAR DEALER EXPERIENCE THAT I HAVE EVER HAD IN ARIZONA OR ANYWHERE . I WAS TREATED WITH RESPECT AND THERE WAS NOT ANY HIGH PRESSURE SALES. I AM A WOMEN AND THIS EXPERIENCE THAT I HAVE EVER HAD IN ARIZONA OR ANYWHERE . I WAS TREATED WITH RESPECT AND THERE WAS NOT ANY HIGH PRESSURE SALES. I AM A WOMEN AND THIS DEALERSHIP DID NOT TRY TO TAKE ADVANTAGE OF ME . WHEN THE TIME CAME FOR THE TRADE IT WAS VERY FAIR . THE CAR THAT I TRADED FOR IS A GREAT CAR AND I AM EXTREMELY PLEASED AND HAPPY. IT IS A USED VEHICLE IN GREAT SHAPE AND HAS A WARRENTY. I WOULD RECOMMEND THIS DEALERSHIP AND JAYSON DEMONTO TO ANYONE AND EVERYONE. THANK YOU AIRPARK CHRYLSLER JEEP FOR MAKING THIS THE VERY BEST EXPERIENCE THAT I HAVE EVER HAD . I WILL BE BACK AND ONLY DEAL WITH YOU JAYSON YOU DID A GREAT JOB More
The only thing I would like to add is...it would be nice to have had the finance people be able to hand me a copy of the warrany situation that I bought. I did ask for one and I did receive a black and whi to have had the finance people be able to hand me a copy of the warrany situation that I bought. I did ask for one and I did receive a black and white copy but I would think it should be standard when you buy one. More
We leased a new Jeep Wrangler on June 13th, and I have to say that Steve Gallo was probably the worst salesperson I have ever dealt with in purchasing or leasing a new vehicle. He was extremely pushy and a say that Steve Gallo was probably the worst salesperson I have ever dealt with in purchasing or leasing a new vehicle. He was extremely pushy and a tad rude when we didn't want to pay the price he was asking. He called himself "Mr. Customer Service" (which he was not), and told us that he "had to feed his children" when we did not want to make the deal that he wanted us to make. In a nutshell, mid-deal he informed us that the vehicle we were leasing as a NEW vehicle had 750 miles on it because of a finance deal gone bad. That is all fine and good, however when we were scheduled to take delivery on the unit, the car had the following problems: burn marks on the rear rug, scuff marks on the center console, water stains on the seat cover, and splotches all over the hard top of the vehicle. He claimed he "did not notice these things" on the vehicle before delivery. He wanted us to take it that day, and of course I did not and insisted that everything was corrected before taking it off the lot. That was on June 17th, and we heard nothing from that man for an entire week and they had cashed our deposit check and initiated the lease. He also had the wrong VIN number on the lease deal, and I had to come in and re-sign all of the papers. I called the dealer after 1 week, and refused to deal with him for the next scheduled car delivery. John Patrick delivered the car to us, and I have to say that both he and David Short (finance) were the saving grace of this entire mess. John made sure that the carpeting was properly replaced and that the seat covers and hard top were clean and spot-free. He did a great job of cleaning up Mr. Gallo's colossal mess. Dave in finance is a GREAT guy, and explained the entire finance process clearly. They need to hire 10 more of Dave!!! He actually cares about the customer, and is very intelligent and personable. He gets an A+ for customer service!!! We brought the car in for a minor servicing a few days ago, and I have to say that the service department is absolutely great. Friendly, efficient, accomodating, and they actually called to let me know the status of the car. The car was returned to me clean and perfect, and with a smile. Very reasonable price too (my dog got carsick and they cleaned the rug and seat for us for only $35!!). The service writer (I think his name was Steve too) was great, and he also gets an A+ for customer service. So do the guys who cleaned up the car; it even smelled good, very impressive! The reason the dealership did not get all 5-ratings was because of our initial experience with Mr. Gallo. He needs a lesson from the other employees that I mentioned in decorum. More
I have been in the market for a new RAM truck for several months. We visited Airpark and we were treated with respect from the start. The staff was friendly and available quickly. The process to purchase was months. We visited Airpark and we were treated with respect from the start. The staff was friendly and available quickly. The process to purchase was smooth and they were true to their word that the are willing to negociate so I felt I got the best deal I could. Thank you for working with us and the truck is really great!!! More
Dear General Manager: I am very pleased to have this Dear General Manager: I am very pleased to have this opportunity to write to you with regard to our recent experience with your dealership. To sum Dear General Manager: I am very pleased to have this opportunity to write to you with regard to our recent experience with your dealership. To sum up our experience would be to say we would gladly return to do business with Ian Stone. As a matter of fact, we are so pleased, we look forward to bringing our son in to meet Ian. We recently purchased a Jeep Wrangler for our 16 year old son. He is a wonderful young man and we were very excited to find the perfect car for him. Ian from the start understood our needs and worked with my husband and I perfectly. If Ian represents the caliber of your team, it would seem your dealerhsip would be highly successful. My husband was reticent about purchasing a new verhicle and Ian understood his hesitancy. He was very professional, respectful and patient throughout the process. He won my husband's respect and in turn earned my immediate respect. Our experience from start to finish was excellent -from meeting your finance manager, Rich Kaufman to working with your finance person (I apologize I did not receive his card). We would highly recommend your dealership to friends and will definitely return to work with Ian again. You are lucky to have him and I hope you take a moment from your busy schedules to extend our gratitude and recognize his efforts. With kindest regards, The Olague Family More
Steven was very helpful. He showed me how everything works in my new jeep. from the stero, cd player to all of the setting all the storeage space the back up camera. He spent some time with me to make s works in my new jeep. from the stero, cd player to all of the setting all the storeage space the back up camera. He spent some time with me to make sure I understood how everything works.He is a very nice young man. and I want to thank him for showing me everything.He didn't give me any crap about paying the car in cash in full. and thank you steven for sending me a nice birthday wish. this is the best car and I love it. I do have a few little thing with the car. 1. i have a little paint chip by the gas nosel. the paint guy is not there when I get off of work. The back up camer to me looks fussey. I have a co-worker who just got a jeep too and her camera is clear. But overall I love it. More
Richard was a very nice guy, he was extremely helpful and considerate. He went above and beyond to make sure I felt comfortable and as if I was a valuable customer. He was concerned that I wouldn't like the considerate. He went above and beyond to make sure I felt comfortable and as if I was a valuable customer. He was concerned that I wouldn't like the vehicle since it hadn't had the chance to go through service and detail. More
I was helped right away, Very friendly service, loved the car, and the price. Can't wait to do business with you in the future! I really look forward to working with meredith, she was very down to earth and car, and the price. Can't wait to do business with you in the future! I really look forward to working with meredith, she was very down to earth and helpful. She really knows how to sell a car without hassle, thank you meredith! More
Even though we never met anyone in person due to our location, the staff was extremely friendly and helpful. I know Scottsdale has a great dealership; I just wish we could get the same kind of service location, the staff was extremely friendly and helpful. I know Scottsdale has a great dealership; I just wish we could get the same kind of service from a local dealership here in Michigan. Thank you for all of your help. More