Back

Airpark Chrysler Jeep Dodge RAM

Scottsdale, AZ

4.2
913 Reviews
Airpark Dodge Chrysler Jeep is a premier Scottsdale dealership that specializes in selling new and used cars, trucks, and SUVs. We first opened our doors in September of 2002 as a Chrysler and Jeep dealer, and eventually acquired Dodge and Ram in December of 2008. Thanks to our wide selection of popular models from some of the top brands in the automotive industry, we have accumulated many loyal customers whom we continue to do business with today. Our highly trained team is committed to delivering exceptional customer satisfaction, and they work hard to meet each buyer's needs. Airpark is a Dodge, Chrysler, Jeep, and Ram dealership in Scottsdale that always puts the customer first, and is dedicated to producing a positive experience for each one. Conveniently located on 7801 East Frank Lloyd Wright Boulevard, Airpark Dodge Chrysler Jeep serves Scottsdale, Phoenix, and Sedona, AZ, as well as the surrounding communities. As a leading Jeep dealership in the Valley, we also hold an annual Jeep Jamboree, where we invite Jeep owners to come with us on a weekend-long off-roading trip. The event has been incredibly successful over the years, and it continues to be a yearly highlight. In addition to hosting fun events, we also support many organizations within our community. We have sponsored and donated to the Arizona Humane Society, Crisis Nursery, Pinnacle High School, American Legion, and Mesa 4-Wheelers in the past. We do our best to regularly help out other organizations in need.
Contact Dealership

7801 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

Directions

By Type

Showing 913 reviews

March 12, 2011

I spoke with Damon at first via the Internet, then phone. He listened to what I wanted, and worked diligently to make it happen. That same week, I came into the dealership, test drove a couple of vehicles, a More

by StardustRq1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon and Derek
March 11, 2011

Michael Kalu is an excellent service adviser. He gets 5 stars from me! He explains everything in detail including my options. He is not pushy and I feel he has my best interest in mind. I would not hesita More

by ken.kakoska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kalu
March 10, 2011

250 Characters!?! I'm not putting forth the time or 250 Characters!?! I'm not putting forth the time or effort necessary to validate this surveyed review of Airpark Chrysler Jeep and Dodge Employees. More

by mfeirste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Guthart & The Service Department
March 10, 2011

This was a very positive experience! Bob and Lisa were very efficient and their pricing was no nonsense and very competitive. I was referred to Airpark through a web inquiry connected with carsdirect.co More

by cskirkham
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Bob and Lisa Straussman
March 08, 2011

Everyone was friendly and sincere. I think I met all of the managers, including the GM. They all did everything they could to expedite the completion of the sale in addition to offering a lower interest r More

by Ern-dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Noel, Derrick,
March 07, 2011

I did encounter a question on my Maintenance Contract. My purchase agreement has an EC714N, which your personnel could not find in your description of maintenance contracts. I had a problem when I purc More

by bobpreising
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri Cabaral
Mar 07, 2011 -

Airpark Chrysler Jeep Dodge RAM responded

Dear Robert, Sorry for the confusion concerning the Essential Care Policy that you purchased on 1/31/2009. EC714N is a 7 year (84 month) oil, lube and filter contract. The 714 in the policy code stands for 7 years 14 oil changes. Which calculates to 1 every 6 months or 6,000 miles. That is why the cost was only $375. If you have any other questions please feel free to contact me at 480.556.7463. Sincerly, Mary Robertson Customer Relations Director

March 07, 2011

We bought a used Jeep 3 weeks ago. We had 2 sales people promise itmes and not follow through, we had 2 managers in the department not care to follow up. We went back to trade in the car to get a different More

by sgood96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris P, Suzanne, Tom, Frank, Isiah
Mar 07, 2011 -

Airpark Chrysler Jeep Dodge RAM responded

Dear Mr. and Mrs. Good, First off and foremost, we would like to apologize for the frustration and poor customer care you experienced at our dealership. Exceptional customer service is a number one priority at Airpark Dodge Chrysler Jeep. When we fall short of that mark, we take it very seriously. If myself or the General Manager, Coye Pointer, had been contacted prior to you trading in the vehicle at another dealer, we could’ve handled the situation entirely in your favor. However, since you opted to trade before the following Monday there was nothing that I or Mr. Pointer could do. I do not work on Saturdays or Sundays and Mr. Pointer had taken a rare Saturday off. We are willing to refund the commission that Chris Pachla (who is not related to the GM in any way) earned in the amount of $75.00. In response to the $3,568.00, we are not accountable for any money lost on a trade appraisal performed at another dealership. Sincerely, Mary Robertson Customer Relations Director 480.556.7463

March 03, 2011

Paul Guithart is a professional. He's polite, knowledgeable, keeps me informed of what is going on in the process. I am very impressed with your dealership that you have hired someone of Paul's More

by Carolena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Guithart
March 02, 2011

The only thing I was not happy about is I felt noel and Mitch were only half listening to me some of the time which created a problem when meeting with mr. Tate. Also after repeated request to see cars th More

by rene1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
noel lopez, jimmy tate, mich
March 01, 2011

Outstanding,very friendly sales. Pricing and choice of Outstanding,very friendly sales. Pricing and choice of vehicles was exceptional. No long waits to get the financing done. Stephen was very professi More

by warrenmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen J Gaillo
...
78
...