Airpark Chrysler Jeep Dodge RAM

Poor Service I had a very poor experience with the service department at Airpark Dodge Chrysler Jeep today (1/14/15). I scheduled an appointment for 7:40am this m I had a very poor experience with the service department at Airpark Dodge Chrysler Jeep today (1/14/15). I scheduled an appointment for 7:40am this morning for an oil change on my 2014 jeep. When I dropped my jeep off with the Service Advisor I was not given a time when the jeep would be ready but instead was told he would call me. Since I was back in the area around 10:30am and my jeep was only scheduled for an oil change I called the Service Advisor to determine if my jeep was ready for me to pick up. I left a voicemail message. I never received a call back. At 2:30 I was in the area again and this time instead of calling the Service Advisor directly I called the main service number. After waiting on hold for over 5 minutes and spelling my name 3 different times for the person who answered the phone, she finally found my account and told me that she was not sure if my jeep was ready or not and that my Service Advisor was busy with another customer but would call me back. I never received a call back. At 4:00pm my wife dropped me off at the dealership. I found the Service Advisor who told me that my jeep was ready but still needed to be washed which would take 10 minutes. 20 minutes later the jeep was finally ready for me to drive away. When I asked the Service Advisor why he did not return my calls he stated that he received my voicemail message but does not typically have time to call his customers back as he is too busy. He then said that he did not receive my second message. More

Ram 3500 2014 Scottsdale Airpark ram I purchased my Ram 3500 2014 from Scottsdale Airpark ram in Arizona. This dealership will not help me with any of the below issues, nor do a buy back. I purchased my Ram 3500 2014 from Scottsdale Airpark ram in Arizona. This dealership will not help me with any of the below issues, nor do a buy back. Chrysler, paid a tech to do a ride along, and the tech seen all the below issues, but the computer said the truck was fine. Well it is NOT fine. This is the biggest piece of xxxx on the road. Please read #15. 1) The exhaust break does NOT work, 100% of the time. 2) There is no power from the turbo. I can't even tow my 10,000lb toy hauler up a hill. On my way to Flagstaff a 1973 40' Winnebago passed me. xxx! 3) Passenger rear light out, still shows up on screen. Airpark ram can't fix this. 4) Passenger light on step is now out. it was working when I dropped it off on 12-3-14 5) Steering wheel is still sloppy. There is to much play. This is the fifth time they tightened it. 6) There is masking tape residue on the passenger side, after the windshield was removed at Airpark, to install the new ceiling. 7) Still no stopping power from truck breaks when trailer is hooked up. 8) Replace ceiling. Bill has it ordered. Never installed after a month and a half. 9) Tires are bald. Bill has an email to Coy. Waiting on response. Response was Not our problem. The tires on my Ram 3500 are not to load specs, that Scottsdale Airpark Ram installed. 10) There still is loud eerie creaking noises coming from truck, when in off position 11) The horn, sometimes sounds weak. You can hardly hear it. 12) Still no power, and lag when towing a trailer. 13) The truck auto starts on it's own. 14) The truck will not let you in sometimes when using the remote. 15) BE VERY CAREFULL!!!!! The truck will go into full acceleration when you are driving. It has almost KILLED me, and others when this happens. 16) There are so many more issues with this vehicle, and it's computer system, I could go on for hours. I would like to start a class action law suit against Airpark Ram and Chrysler. Please call if you have the same issues. Todd Meyer 480-248-0194 More

Airpark gets a thumbs up from me. David Palmer helped me find the truck I was looking for. He is a straight forward, no pressure salesman, and knows his products. There wasn't a lot David Palmer helped me find the truck I was looking for. He is a straight forward, no pressure salesman, and knows his products. There wasn't a lot of haggling and none of the Sales Manager, good guy/bad guy B.S. I've experienced in the past with other dealers. If I said I did not want something that was included in the price, David had no problem taking it out. They gave me a reasonable price for my truck, considering that it was a trade. Financing was a breeze. The person I dealt with was super fast. Although, a word to the wise, check the costs on the printed copy against what was shown to you on the computer screen. We had a couple of anomalies. As a USAA member, they cannot match the interest rate. I financed just to get out the door with the truck, and will refinance it through USAA. When we were done, David even helped me move all of my belongings from my trade into the new truck. The only issue I had was being pestered via email, phone, and text, prior to my going in to see the truck. Bottom line, Airpark gets a thumbs up from me! More

The right place, car, and price - at last! The overall experience was excellent. We had been searching for a car for about 6 months, so we visited a lot of dealerships and walked away from all The overall experience was excellent. We had been searching for a car for about 6 months, so we visited a lot of dealerships and walked away from all but Airpark Chrysler Jeep Dodge RAM. At Airpark, we worked primarily with Ed Kulas, who helped us find the car we wanted at a price we were willing to pay. Ed was absolutely fantastic, reaching out to us even after the sale was closed to offer 'extras' we were not expecting in any way. In the end, we are thrilled with the car, the price, and the overall experience. More

Chrysler Minivan Purchase My experience with the Airpark team was very good. I felt the final price I paid was fair, and Airpark agreed to add a DVD Player, DVD screens and wi My experience with the Airpark team was very good. I felt the final price I paid was fair, and Airpark agreed to add a DVD Player, DVD screens and wireless headphones into the deal, to ensure we got the exact car we were looking for. Hoping to have it installed shortly. More

Used car I dealt with Dennis Wilkins Got the deal I wanted with out to much back and forth I would recommend him and the dealership. I traveled a long way to g I dealt with Dennis Wilkins Got the deal I wanted with out to much back and forth I would recommend him and the dealership. I traveled a long way to get there and left happy More

Charger R/T purchase Airpark for the most part was great. Ed Kulas was the best, the Finance guys were kind of a pain, way too pushy but overall a good experience. Airpark for the most part was great. Ed Kulas was the best, the Finance guys were kind of a pain, way too pushy but overall a good experience. More

The Jeep Wrangler I wanted I spent a couple of days looking for the Jeep Wrangler I wanted @ Air Park only because I was so picky. With the help of salesman David Palmer I fou I spent a couple of days looking for the Jeep Wrangler I wanted @ Air Park only because I was so picky. With the help of salesman David Palmer I found just what i wanted, a shiny black Jeep Wrangler Sport. Black interior,power windows, automatic, satellite, 17 in wheels, perfect. David Palmer answered all my questions and made several calls to find "My Jeep". Upon delivery he explained My Jeep to me in a expert fashion. Needles to say im very happy with the Jeep and the Deal . I highly recommend AirPark Chyrsler Jeep More

Jeep Wrangler Purchase The experience of purchasing a Jeep Wrangler at Airpark was painless, the staff professional and the transaction was seamless in showing us the option The experience of purchasing a Jeep Wrangler at Airpark was painless, the staff professional and the transaction was seamless in showing us the options for vehicle purchase, through test driving experience and completing the purchase. Ed Kulas and Douglas Letcher Jr were top notch salesman to work with - highly recommend them. LOVE the new Jeep - would definitely return next time we need a vehicle. More