Airpark Chrysler Jeep Dodge RAM

Terrible experience Be careful if ordering a vehicle using the affiliates reward program. When I ordered my vehicle they showed me how the preferred pricing works. They w Be careful if ordering a vehicle using the affiliates reward program. When I ordered my vehicle they showed me how the preferred pricing works. They wrote up a purchase agreement with the bottom line price matching the affiliates discount. The only problem was the retail price and discount we're about $3k less. It didn't bother me because the bottom line price was correct. When I went into the dealer about two months later and my vehicle was ready they tried to tell me the old manager made a mistake with the contract and bumped the retail price back up $3k without changing the discount. They would have still collected the extra $3k from the affiliates reward program and kept it. They were also very shady about thier financing and interest rate. They will try to jack up your interest rate anyway they can. If you do your own financing outside the dealer they charge an extra $1,000 and tell you it's dealership policy. They also told me the $1,000 was part of the incentivised financing and was included in thier price. This doesn't add up because my price was based off of MSRP and the affiliates reward discount, nothing included an extra $1k off for financing. The only one receiving the incentive is the dealer which they do not pass on to thier customers. They were also very insulting when I declined the extended warranty. Thier actual doc fees were $100 higher than what they originally told me. They rushed me into signing the contract and tried to get me to sign forms that had blank prices, telling me not to worry and they would fill it out later. Overall, airpark is a terrible place and I will never purchase another vehicle there or recommend airpark to anyone looking to buy a vehicle. More

Excellent Service Department One of the best service departments we've ever experienced. They are even able to service our Promaster. So impressed. Great follow through. Thorough One of the best service departments we've ever experienced. They are even able to service our Promaster. So impressed. Great follow through. Thorough work. Fair prices. Really customer-service driven. Highly recommend. Our service manager was so nice as well. More

Great service I would have given 5 stars but they forgot that I had a service contract and charged for the services that were on the contract. Kinda of my fault for I would have given 5 stars but they forgot that I had a service contract and charged for the services that were on the contract. Kinda of my fault for not telling them when I brought it in but thought they would know that anyway. Good overall experience though. would recommend. More

Great experience 👍🏼👍🏼 I would recommend this dealership to anyone. I have bought a number of new cars and trucks over the years and Airpark Dodge is the best I have dealt w I would recommend this dealership to anyone. I have bought a number of new cars and trucks over the years and Airpark Dodge is the best I have dealt with. I went in knowing what I wanted to look at and told them exactly what I wanted and also informed them I was on a time restraint and they were all great (Salesman, Sames manager, & Finance) every part of this Dealership from point A to point Z is on par. I was in and out in a little over 2 hours! That was after a test drive, evaluation of my trade, and then signing all of the paperwork. More

Best service ever ! I took my 2015 town and country because I had a problem with my air conditioner . Leon Marquez went above and beyond for us. He dealt with mpp fo I took my 2015 town and country because I had a problem with my air conditioner . Leon Marquez went above and beyond for us. He dealt with mpp for us ( extended warranty place) he handled everything from getting my rental covered to getting the part that was needed covered. We will not go anywhere else . Thanks again Leon. You are awesome. And my air conditioner works perfectly :) More

Top Notch Service - Accommodating & Professional First class service from A-Z. Extremely efficient, courteous & forthright. Worked with Jason Bowar and Mike Rowe - both were very professional and off First class service from A-Z. Extremely efficient, courteous & forthright. Worked with Jason Bowar and Mike Rowe - both were very professional and offered a seamless experience. Best experience I’ve had buying a car. I highly recommend Airpark Dodge Chrysler Jeep. -Brian F More

Excellent Bob Phillips was a wonderful service rep. Worked on several recalls, water leaks and a stubborn exhaust vibration. Added in a synthetic oil change a Bob Phillips was a wonderful service rep. Worked on several recalls, water leaks and a stubborn exhaust vibration. Added in a synthetic oil change and accomplished all this in two days, Provided transportation to and from home at no charge and did a real nice job explaining how the new shifting mechanism safety addition worked. I will return to Airpark Jeep and seek Bob's help when and if needed. JR More

Jeep Service They had my Jeep Grand Cherokee for 16 days untouched in their service department as they were waiting for approval from Chrysler Corporate to fix a t They had my Jeep Grand Cherokee for 16 days untouched in their service department as they were waiting for approval from Chrysler Corporate to fix a transmission problem that should be under warranty !! After 16 days having me in a rental (they have no loaners) my rental bill was $600+ and they denied paying it when they were the ones that took 16 days to provide me with the determination that the trans work was not covered under warranty. They were the ones who took me to Enterprise and told me I had to have a Dodge product for a rental. The service is horrible, the service department is chaotic. How could it possibly take 16 days to determine whether the trans issue was covered under the warranty. Total incompetence and lack of respect and consideration for their customers. After 16 days and an email to the General Manager, Service Director and Service Manager within two hours I get an email stating that the trans would not be covered or my $600+ rental. They have no concern or consideration for customers who have purchased there. Screw you as much as they can is the motto at this dealership...screw you on the purchase, attempt to screw you on the financing and screw you on the service. Stay away from this place they have no soul or ethics it' all about profit and incentives for management !! More

very professional and accommodating, will definitely go back best product knowledge, friendliness, and laid back non-pushy attitude, but in the end the Dodge products are why I have been a customer since 1998 best product knowledge, friendliness, and laid back non-pushy attitude, but in the end the Dodge products are why I have been a customer since 1998 More

Great Used Car Buying Experience When I walked up to the dealership, the car I was interested in was parked right up front on display. I started looking over it and was approached by When I walked up to the dealership, the car I was interested in was parked right up front on display. I started looking over it and was approached by Lisa Bene. She introduced herself and then took to the sidelines while I took my time examining and looking over the car in detail. There was no pressure at all during this point or any other point that afternoon. Any questions I had were answered. Lisa and I took a test drive and instead of boring me the entire drive with facts about the car, she just let me drive, and feel the car and the ride. When we returned I told her I was not really looking to do anything that day, and on my way out I was introduced to Sales Manager Mike Boyle. Mike asked me if there was anything he could do. I told him what it would take for me to buy the car that day on a whim, and he MADE IT HAPPEN! There was little to no drama, Lisa and Mike worked together to get me a great trade value, a great loan rate and payment, and a good value on the car I was purchasing! Such a great experience at Airpark Dodge, Chrysler, Jeep!! More