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Airpark Chrysler Jeep Dodge RAM
Scottsdale, AZ
819 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 819 reviews
May 04, 2022
Usually I hate buying new vehicles because of the pressure by dealership staff. However this was the best experience yet our sales guy and finance guy we worked with were patient and took the time t pressure by dealership staff. However this was the best experience yet our sales guy and finance guy we worked with were patient and took the time to work with us and understood our situation. Defiantly would recommend people visit and buys from here. More
by Crystal90r
Employees Worked With
Mo, Nikki Van Doran, Glen Drobney
April 25, 2022
Great customer service! !!!! They had a large selection of used jeeps to choose from. The were also covered by the 100000 mile warranty for engine and transmission. !!!! They had a large selection of used jeeps to choose from. The were also covered by the 100000 mile warranty for engine and transmission. More
by dr.timothyporter
Employees Worked With
Wally sales person, Nikki Van Doran, Glen Drobney
April 07, 2022
In February 2022 I purchased a used RAM 1500 online from Airpark Dodge Chrysler Jeep. I was working with Christian, an assistant manager at the dealership. On February 17th, 2022 Christian sent me a video a Airpark Dodge Chrysler Jeep. I was working with Christian, an assistant manager at the dealership. On February 17th, 2022 Christian sent me a video and pictures of the vehicle. I asked Christian about the condition of the truck and he explained that the only damage on the vehicle were some superficial scratches on the right rear bedside of the truck. I asked him if they could be buffed out and he said that they could and that the dealership would take care of it prior to delivering the truck to me. Again, this was the only damage that was declared to me during the purchase process. Upon delivery to Las Vegas I noticed a very large star / crack on the passenger side of the windshield. I sent a text to Christian and asked him why this damage wasn't disclosed to me. He asked for a picture of the damage which I sent to him. Christian then said he would speak to his manager and get back with me. When I heard back from Christian he told me that they would pay to replace the windshield and that they would send me a check for $250 because "that is what they pay for windshields". I told Christian that while I appreciate them stepping up to replace the windshield, $250 was not closed to covering the cost for me to replace the windshield. I called Safelite Auto Glass and the cost for my windshield is $817.63. I have called and texted and emailed Airpark asking to speak to a senior manager about this issue and so far my communication attempts have been ignored. Do not trust anything this dealership tells you, especially if you are buying a used vehicle. Their response to a complaint with the Better Business Bureau was "the vehicle was sold as-is". So in their eyes they can lie to a customer when they ask about damage because the vehicle is sold "as-is". Two weeks after receiving the vehicle I noticed a loud knocking sound coming from the engine. I took the truck into my local dealership and it turned out that two of the lifters in the engine needed to be replaced. The truck was in the shop for two weeks for this repair. I would not recommend this dealership and I will tell everyone that I can, not to purchase from them. More
by ICT
Employees Worked With
Christian Rush
March 31, 2022
Had a great experience with Matt Sarnocinski! He took great care of me through the whole process and made finding the perfect Grand Cherokee incredibly easy. He took great care of me through the whole process and made finding the perfect Grand Cherokee incredibly easy. More
by manna.sonic
Employees Worked With
Matt Sarnocinski
March 16, 2022
Super shady business practices, lied about services performed on carfax. Terrible buying experience. Definitely would not recommend this dealer. performed on carfax. Terrible buying experience. Definitely would not recommend this dealer. More
by Xtech
Employees Worked With
Nikki Van Doran, Glen Drobney
March 14, 2022
No pressure, polite & informed. Good vibes, easy to work with. They worked with me on my trade-in to make my wknd easier. Good vibes, easy to work with. They worked with me on my trade-in to make my wknd easier. More
by kelsey
Employees Worked With
Matt Sarnocinski , Nikki Van Doran, Glen Drobney
February 28, 2022
Eli Bennett at airpark dodge amazing! Helped me get my perfect truck a new dodge ram!! . Highly recommend getting your next ride from this guy!! I will only be doing my business with him Helped me get my perfect truck a new dodge ram!! . Highly recommend getting your next ride from this guy!! I will only be doing my business with him from now on! More
by Dragonette7777
Employees Worked With
Eli Bennett
February 25, 2022
Awesome Team! ! Thanks You Rodrigo, Frank, & Chris did a tremendous job! Got me out of a 2012 Dodge Avenger into a used 2020 Kia Forte! Rodrigo went out his way and ! Thanks You Rodrigo, Frank, & Chris did a tremendous job! Got me out of a 2012 Dodge Avenger into a used 2020 Kia Forte! Rodrigo went out his way and great on Knowledge on the cars kept the sales flowing! Chris and Frank did everything they could and got me a Great Monthly payment! Anyone looking for a vehicle and great deal! Airpark Dodge Chrysler Jeep is the place to be at!! More
by Leahnomore
Employees Worked With
Rodrigo Reyes, Christopher and Frank
