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Airpark Chrysler Jeep Dodge RAM
Scottsdale, AZ
913 Reviews
Airpark Dodge Chrysler Jeep is a premier Scottsdale dealership that specializes in selling new and used cars, trucks, and SUVs. We first opened our doors in September of 2002 as a Chrysler and Jeep dealer, and eventually acquired Dodge and Ram in December of 2008. Thanks to our wide selection of popular models from some of the top brands in the automotive industry, we have accumulated many loyal customers whom we continue to do business with today.
Our highly trained team is committed to delivering exceptional customer satisfaction, and they work hard to meet each buyer's needs. Airpark is a Dodge, Chrysler, Jeep, and Ram dealership in Scottsdale that always puts the customer first, and is dedicated to producing a positive experience for each one.
Conveniently located on 7801 East Frank Lloyd Wright Boulevard, Airpark Dodge Chrysler Jeep serves Scottsdale, Phoenix, and Sedona, AZ, as well as the surrounding communities. As a leading Jeep dealership in the Valley, we also hold an annual Jeep Jamboree, where we invite Jeep owners to come with us on a weekend-long off-roading trip. The event has been incredibly successful over the years, and it continues to be a yearly highlight.
In addition to hosting fun events, we also support many organizations within our community. We have sponsored and donated to the Arizona Humane Society, Crisis Nursery, Pinnacle High School, American Legion, and Mesa 4-Wheelers in the past. We do our best to regularly help out other organizations in need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 913 reviews
March 31, 2016
Excellent!! Will be back for more business!!! My experience was great from start to finish. I bought the Dodge Durango RT and absolutely love it!!! Cameron Fisher was the sales agent and Robert My experience was great from start to finish. I bought the Dodge Durango RT and absolutely love it!!! Cameron Fisher was the sales agent and Robert Pittman the finance guy. They were both very professional and sincere. I will be back in a couple of weeks to buy my son a car and have already referred them to a couple of people. Thanks again guys!!! More
by sharonc
Employees Worked With
Cameron Fisher, Robert Pittman
February 29, 2016
Lies and broken Promises We went to this dealership where we thought we found a great deal. The vehicle was not ready to be sold had not been smog tested but if it passed the We went to this dealership where we thought we found a great deal. The vehicle was not ready to be sold had not been smog tested but if it passed the manager wrote down a price and monthly payment. The note stated $352 Month includes 3yr 36,000 miles (warranty). The vehicle was ready to be picked up as it passed the smog test and the manager says no that note was $352 but it does not include warranty.....THE NOTE SPECIFICALLY SAYS INCLUDES. So they did a bate and switch and it was a hand written note only due to the fact we could not do the paper work since the vehicle had not passed inspections. This is the worst feeling of disappointment and they do not honor anything. More
by noloc66
Employees Worked With
Brian Holzner
February 04, 2016
Horrible service and extended warranty Our jeep has been in 4 times to fix some trim pieces. Only 1 was fixed. They said the rocker panel was replaced, lied. They not only didn't replace it Our jeep has been in 4 times to fix some trim pieces. Only 1 was fixed. They said the rocker panel was replaced, lied. They not only didn't replace it but it come back missing all the clips. Took back in and said it wasn't covered because a 50 lb little girl stepped on it. They will do and say anything to get out of fixing something. I was willing to fix myself if they would give me the parts. More
by Gcherroke
Employees Worked With
Tia
February 01, 2016
Feedback/Sales Request Mr. Patinsky was patient knowledgeable and courteous. Not to aggressive but willing to move in the direction of a good close for the deal. I plan Mr. Patinsky was patient knowledgeable and courteous. Not to aggressive but willing to move in the direction of a good close for the deal. I plan on a Ram Truck this spring...I will give Mark first shot. Good experience, great product and a good close. Just to long in finance...I am optimistic about the service dept...a lot of negative reviews. However one can only expect to be treated as you treat others you are dealing with...... More
by first jeep
Employees Worked With
Finance/ sales
December 23, 2015
False advertising I bought what I thought was my dream car, my last before I pass on. Turns out what was on the window sticker was not on the car. I am a 100% disabled I bought what I thought was my dream car, my last before I pass on. Turns out what was on the window sticker was not on the car. I am a 100% disabled Vietnam veteran and need a soft ride due to back injuries. Sticker said it had three tier suspension. It did not, no suspension just mode as we found out on the ride home. I contacted the and asked to bring it back , plus pay for paperwork readjustment for them and get the suspension package. All they would do is take me for $13,000 on a loss for "used" vehicle I just purchased, plus pay the price for the next model up with the suspension I paid for. Sales reps gave no help, Chrysler Corp. no help, Dodge gave no help. I was just a victim of false advertising. Now it is in the hands of the Consumer Protection Agency of AZ. Please do not deal with these people they are very dishonest in their dealings. More
by Groto
Employees Worked With
Mr. Pitman
December 14, 2015
Worst service dept ever!! I don't have the time or energy to go into all of my experiences with Airpark's horrific service dept, but here's a summary. Plan on 2-4 visits per is I don't have the time or energy to go into all of my experiences with Airpark's horrific service dept, but here's a summary. Plan on 2-4 visits per issue, plan on no return calls from anyone, including the service director or the service manager. Perhaps the product is such a mess that they're burnt out dealing with all the Chrysler issues, but this dealer has the worst customer service ever. I called them with an emergency (fuel leak) and BethAnne couldn't be bothered to return my call. I finally reached her and she said I should bring the car in next Monday. My car stinks of gas inside and out and you want me to WAIT to bring it in? I can go on about this place, but please.....go elsewhere or better yet.... avoid Chrysler. Disaster!! More
by katier
Employees Worked With
BethAnne and Doyle previously
December 07, 2015
Worst Service ever Airpark claimed to have performed a service on My truck that according to another dealer I finally took it to, said he could not see any evidence that Airpark claimed to have performed a service on My truck that according to another dealer I finally took it to, said he could not see any evidence that service was performed. No proof from looking at it. On top of that they charged me close to twice as much as another dealer would have. AirPark has continuously provided, or better yet, not provided services they claimed to have performed. I took the truck back to them four times for the same problem before it was actually was fixed. And they claim they have a Master Technician with 26 years of experience. They supposedly changed the engine oil, which upon investigation was way over the maximum threshold of oil level suggested by the manufacturer. You decide if you want to take your car/truck to AirPark. More
by Very Unhappy customer
Employees Worked With
?
September 25, 2015
Awful Customer Service in Service Department I am a 15 year customer of this dealership and until now have been generally satisfied. It has now been 2 days and I am still waiting to get a call ba I am a 15 year customer of this dealership and until now have been generally satisfied. It has now been 2 days and I am still waiting to get a call back from Beth Ann, the service manager and Coye Pointer, the General Manager and no one calls back. Although the switch board answers the phone I getting the feeling they are about to go out of business as no one calls back. I was very specific that I wanted to schedule service but that doesn't seem to mean much ethos dealership. More
by jim50arl
Employees Worked With
Beth Ann; Coye Pointer
September 18, 2015
Sales people were awesome I must say sales people were fantastic Mark Harris was great ,so accomadating and patient not at all pushy. The only thing I will complain about is I must say sales people were fantastic Mark Harris was great ,so accomadating and patient not at all pushy. The only thing I will complain about is I was there for about 5 hours to buy my vehicle. Wish it didn't take so long More
by Jeep girl
Employees Worked With
Mark Harris. Mark from financing and Ben
September 18, 2015
Sales Went in to look at a new Grand Cherokee. Met Keith Fredrick by the door and he helped me home in on what I was looking for. He was friendly and not pu Went in to look at a new Grand Cherokee. Met Keith Fredrick by the door and he helped me home in on what I was looking for. He was friendly and not pushy. Since I was not ready to make a decision he gave me a brochure and his card - then followed up a couple days later to see if I needed anything else. I told him to see what they had in inventory that matched what I was interested in - then made an appointment to go in and make a final decision a week later. Happy with him as well as the sales and finance managers - they were friendly and helpful. More
by AZtraveler
Employees Worked With
Keith Fredrick, David Head and Brian Holzner
